Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
Anytime you subscribe to something such as a Fabletics VIP Membership, you expect to be able to cancel the subscription. After you notify the company you wish to cancel, you expect that item to be crossed off your to-do list. Many customers have complained that canceling their Fabletics membership was not successful the first time, resulting in further charges on their credit cards.
What Is Fabletics?
Fabletics is an athletic apparel website that promotes VIP Membership, a monthly subscription that holds the customer responsible for choosing clothing every month or for opting out of the month by the fifth of that month. Actress Kate Hudson is one of the company’s founders.
What If I Forget to Opt Out by the Fifth of the Month?
According to the company’s website, your card will be charged the monthly $49.95 fee, but you will have a credit on your Fabletics account for future purchases.
How Do People ‘Accidentally’ Obtain a Fabletics VIP Membership?
Several popular social media sites contain advertisements offering a “50 percent off” or “$24.99 for your first order” deals on Fabletics merchadise. Most of these savings opportunities are only available to those customers who agree to become VIP Members.
The website pushes the VIP program, and if a consumer is convinced to take advantage of the savings, the fact she just signed up for the monthly charge might allude her, or she might believe canceling is as easy as it is presented to be on the site.
Why Would I Continue to be Charged Every Month After I Cancel?
According to several online reviews by unhappy customers, their attempts to cancel a Fabletic subscription were unsuccessful. Some customers said they have tried repeated phone calls and before hanging up, customer service has assured them their memberships were canceled. A month later, however, they say another $49.99 Fabletics charge appears on their credit cards.
What Are Actual Customers Saying about Fabletics?
According to the Better Business Bureau website, an unhappy Fabletics customer named Christine wrote on July 16, 2019, “I cancelled the account and they are still billing me and say I never did, when I had.”
On July 9, 2019, a customer named Jessica wrote on the BBB site that she canceled her subscription on April 11, 2018, but that Fabletics continued to charge her card “at different times and even skipping months.”
Due to banking issues, she wrote she had to change card numbers twice in the past year. Jessica says that her bank told her that Fabletics is able to obtain personal information even after the account is canceled.
Jessica wrote, “So they were getting my new card [numbers] each time and billing me for a subscription I did not even have.”
Will Fabletics Refund Money?
Many consumers say the company is not cooperative about refunding any money. Unhappy customers have reported that, even if the consumer does not wish to buy any more products from Fabletics, the most they can expect is a credit on their Fabletic’s account that can be used towards a future Fabletics purchase.
35 thoughts onDid Fabletics Continue to Charge You After Canceling VIP Membership?
Fabletics has been charging me the vip rate that i know i canceled over a year ago. Scam scam scam i am so dissapointed. Taking food right oit my kids mouths… I still am having trouble with there community service. Help a girl out and please stop charging me.
I was charged at total of $550, ridiculous scam! I was told they would give me a store credit (that I don’t want/need) I will be disputing with my bank!
I had no idea I was being charged the $49.95 each month. I went back 10 months and found the charge for each month. It was most likely on previous statements as well. I called and was told they would cancel it but I have my doubts after Reading these reports. We’ll see next month.
So is there an open suit against them at this moment? how do I sign up if so
I am chatting with the agents as I type this. They charged me 3 times after I cancelled. When I asked the agent to refund me he kept telling me that I could use my credits and “skip” any time I want and they were unable to refund me since it’s automated charges. When I mentioned the lawsuit against them, he changed his mind real quick and said he would find out what he can do. He just said I would get refunded for those 3 credits (which by the way, initially he said I only had 2!). Never again will I fall for these subscription companies! Good luck everyone.
I just recently discovered that Fabletics had been charging me $49.95 every month over the last 13 months on my Macy’s American Express card! I have no recollection of ever purchasing a THING from them! When I realized this charge kept showing up on my statements, which previously had been an on line statement, and I took up an issue with Macy’s for a paper copy bc of my suspicion that they were overcharging me, I called Fabletics in utter shock and anger! They said they would credit my account $649.35!! I asked them why had I been charged for all these months anyway, and what was the $49.95 membership fee for anyway?? They said it was credit toward a future purchase! Really Fabletics??? You are criminal! If I don’t see that credit on my next statement I am prepared to take legal action against you for Fraud! After 13 months, an upstanding business would notify their customers that they have credit that has not been used. This was never even mentioned to me. No email, no nothing. They were content to keep robbing from me every month. I cannot stress enough that this practice is a crime and Fabletics is committing Fraud! Shame on Kate Hudson for being their spokesperson! Even if they do the right thing and refund my money through a credit on my charge card, my opinion of this horrible company will not change. I wonder How many others have gone through this or how many are being charged with no knowledge like I was??
Same things happened to me! 11 months were charged $770 total. I have to fight it tomorrow when their “chat lines are open”
Was it hard for you to get your refund??
I WAS CHARGED over $1,000 and i know that I cancelled the subscription immediately after making my very first purchase. There is proof on my account that I have only made 1 single order and that’s all, but they are charging me because they did not cancel my membership when it was requested.
I never know clothing company charges membership fee, theFabletics is totally joke!!! They charged me 2 times in nov 2019 , for almost 100 dollar , I call Ed PayPal , PayPal denied(I do not even know what is charge for ) then finally I called my credit card company BOA , the BOA lady was help me calling that joke company,1st they said only refund me 49.95 I told them they charged 2 times and they refused to refund other amount then the BOA lady told them if they are not refund other amount then it is concerned as Fraud！ then they agree to refund all 2 transactions!!! If company need charges money for membership they need speak in front not after !!!
THEY HAVE BEEN CHARGING ME NOW FOR TWO YEAR’S!
AT THIS TIME 10/25/2019 THEY CONTINUE TO TRY TO TAKE $49.99! I CANCELLED AFTER MY FIRST PURCHASE 06/09/2017! I’VE CALLED, EMAILED THEM, I AT THIS TIME HAVEN’T A CLUE HOW MUCH THEY HAVE STOLEN??
Fabletics company is a ripoff to customer. I ordered $24.99 they charged me $49.99 took it off after i called them then the next month put the $49.99 back on again. Dont buy from them their shorts snd legging are no better than Target or Walmart !!!
Yes they did I contacted them by email and phone several times they would also jot send me the items I ordered and still charge me