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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Zappos has agreed to provide 10 percent discounts to the 24 million consumers affected by a 2012 data breach.
The settlement benefits consumers who had an online Zappos.com account before Jan. 15, 2012 and whose email address was in Zappos records at the time.
Plaintiffs in the Zappos class action claimed that the shoe retailer failed to protect consumer information. This lapse in cybersecurity resulted in hackers accessing Zappos records in 2012, allegedly compromising the information of 24 million customers with accounts.
Zappos attempted to compel arbitration in the case but was denied in October 2012. The company later tried to dismiss the claims but the motion was denied. However, a federal judge later reversed the decision. Litigation continued when the plaintiffs appealed the decision in the Ninth Circuit, resulting in the claims’ revival.
After years of back and forth, Zappos.com Inc. agreed to settle the claims against them in September 2019. Both Zappos and the plaintiffs agreed to the settlement after weighing the risks and costs of continuing to fiercely litigate the claims in court.
“The settlement, in contrast, delivers a real, timely, and substantial remedy to settlement class members without the risks and delay inherent in further litigation,” the plaintiffs argued in their settlement motion.
The Zappos class action settlement will provide a 10 percent discount code to eligible consumers. These codes will be automatically emailed to eligible Class Members. No Claim Form is required.
In order to object to the settlement or opt out of the deal, Class Members need to file their requests by Nov. 29, 2019. The final approval hearing for the settlement is scheduled for Dec. 20, 2019.
Who’s Eligible
Consumers who had an online Zappos.com account before Jan. 15, 2012 and whose email address was in Zappos records at the time.
Potential Award
A 10 percent discount on a Zappos.com purchase.
Proof of Purchase
N/A
Claim Form
A Claim Form is not available on the settlement website. If you are a Class Member, you should automatically receive the 10 percent discount via email. See Frequently Asked Questions for more information. If you believe you are a Class Member and did not receive an email, please contact the Settlement Administrator.
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Exclusion Deadline
11/29/2019
Case Name
In re: Zappos.com Inc. Customer Data Security Breach Litigation, Case No. 3:12-cv-00325-RCJ-VPC, in the U.S. District Court for the District of Nevada
Final Hearing
12/20/2019
Settlement Website
Claims Administrator
Zappos Settlement Administrator
c/o KCC Class Action Services LLC
P.O. Box 43434
Providence, RI 02940-3434
info@ZapposDataSettlement.com
1-855-263-1060
Class Counsel
Ben Barnow
BARNOW AND ASSOCIATES PC
Jeremiah Frei-Pearson
FINKELSTEIN BLANKINSHIP FREI-PEARSON & GARBER LLP
Richard L. Coffman
THE COFFMAN LAW FIRM
Marc L. Godino
GLANCY PRONGAY & MURRAY LLP
David C. O’Mara
O’MARA LAW FIRM
Timothy G. Blood
BLOOD HURST & O’REARDON LLP
Defense Counsel
Stephen J. Newman
STROOCK & STROOCK & LAVAN LLP
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37 thoughts onZappos Data Breach Class Action Settlement
Purchased many Uggs from Zappos, please add me to the list.
I’ve purchased shoes from there
What is 10% when we were victims of identity theft. How do you even reconcile that? Zappos needs to do better for the sake of their customers.
This is how Zappos is – they are telling you loud and clear what scumbags they are. Just a 10 percent off discount? So you still have to give them more money? If I was a judge I would not accept this proposal from them! Get real! Zappos does not care about people. These were people’s identities stolen and personal data! Surely that is worth more than a ten percent discount on THEIR site.
They steal from customers all the time and a multibillion dollar company. I myself have the Attorney General after them right now for their shady behaviour. I hope this is blatant on what a disregard they have for individuals and surely they will shut doors sooner than later! It is only time. The stories will start to come out!
I have made purchases off this site a lot. I would like to be added.
add me
Please add me to the Zappos.com Inc. Customer Data Security Breach Litigation, Case No. 3:12-cv-00325-RCJ-VPC class action.
Purchased many shoes from there. Thank you
purchased shoes for a while now from them
yes
Purchased items for years