Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
T-Mobile has implemented an SMS refund program for current and former T-Mobile customers who may have incurred unauthorized charges for third party premium SMS (text message) services. If you paid for unauthorized premium text message services, you are entitled to a refund.
Premium SMS services are text messaging programs provided by third-party companies. These services included monthly subscriptions to services that provide text messages with sports scores, weather information, horoscopes or jokes. Some charges for these text messaging services were reportedly unauthorized by consumers. According to T-Mobile, premium text message services became active on customers’ accounts when they responded to a short code or entered their phone number at a company’s website.
T-Mobile has discontinued the Premium SMS Text Message services at the end of 2013, and the last bills showing a charge for these services were produced in February 2014.
Who’s Eligible
Current and former T-Mobile customers who incurred unauthorized Premium Text Message charges can participate in the T-Mobile refund program.
Note: Premium Text Message charges for charitable contributions, campaign donations, and inmates’ collect calls are not eligible.
Potential Award
T-Mobile customers who wish to claim a refund may submit a Claim Form for either:
- The amount of Premium Text Message charges you identify as unauthorized; or
- A flat amount of $40 to cover all Unauthorized Premium Text Message charges.
Proof of Purchase
To be eligible for benefits from the T-Mobile refund program, you must provide your name, mailing address, phone number and email address, as well as your T-Mobile account information.
If you are seeking a full refund for the unauthorized premium text message charges, you must submit an account summary or T-Mobile account records specifying any charges you did not authorize.
To help you make a Refund Claim for specific Unauthorized Premium Text Message charges, you can request a free account summary showing Premium Text Message charges (and credits, if any) charged to your T-Mobile account since July 2010. The deadline to request an Account Summary is April 30, 2015.
Claim Form
UPDATE: Viewers are reporting to Top Class Actions they they received a $40 credit within weeks of filing their claim. If you receive a credit, let us know in the comments section below!
UPDATE 2: On Feb. 1, 2017, the Federal Trade Commission announced that it will be issuingnearly $20 millionin refund checks to more than 617,000 T-Mobile customers who were subjected to unwanted third-party charges.
Claim Form Deadline
6/30/2015
Case Name
N/A
Final Hearing
N/A
Settlement Website
http://www.t-mobilerefund.com/index
Claims Administrator
Premium Text Message Refund Program
P.O. Box 35126
Seattle, WA 98124-5126
T-MobileRefund@gcginc.com
1-855-382-6403
Class Counsel
N/A
Defense Counsel
N/A
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
38 thoughts onT-Mobile Premium SMS Text Message Refund Program
I received a check for $40.00 on August 26, 2015, but when I filed the claim I stated that I did not want to settle for the $40.00 because I had three lines and was with T-Mobile for approximately 6 years or more. I have not cashed the check and have tried to contact the refund center by phone and there was no answer. I have supplied the phone numbers and would like a respond as to why I was just sent the $40.00 check????
I moved to a different address and changed my phone number. I don’t remember receiving any refund. How do I check?
Filed some time ago but nothing received yet.
I HAVE NOT RECIEVED REFUND OR CORRESPONDENCE. I MAILED IN REFUND FORM AND SPOKE WITH SOMEONE IN ADMINISTRATION. HAVNET REIVED A DIME, JUST BILLS.
I had T Mobile account in 2009 is it still valid.
I am STILL Awaiting for my records to review the actual amount for the unauthorized charges. I have called and emailed but I still do not have the records.
I don’t remember my old cellphone number from T-Mobile and it was years ago
I got back a check for $99.90, for the 10 months (9.99) a month I was charged for premium services back from several years ago. I am no longer a customer, and the whole process was easy and quick. I got my check in the mail about 2 weeks after I filed my claim.
I am supposed to receive an account credit in the amount of $347, have not received it yet but the site says I was approved and refund granted. Thanks for the heads up guys!!!
I filed and with in two days received a letter in the mail saying I was not eleigible for the $40 claim. I left them because my bill was constantly messed up with unexplained charges on it, but I had unlimited calling, text, ect. what they would do was they would bump me up to the next plan or ad a plan extra on for the unexplained charges to cover so I just left and switched. Oh well!! didnt have it, no loss!!!