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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Symantec Corp. and Digital River Inc. have agreed to settle a class action lawsuit alleging they misrepresented some of their products. If you purchased Extended Download Service (EDS) for Norton products or Norton Download Insurance (NDI) between Jan. 23, 2005 and March 10, 2011, you may be eligible to receive a payment from the class action settlement.
The class action lawsuit, which was initially filed in January 2011, alleges that Symantec and Digital River misrepresented that EDS and NDI were necessary if a customer wanted to re-download their software more than 60 days after purchase and that Symantec failed to disclose that customers could re-download their Norton software for free or buy EDS later if needed.
The Norton class action lawsuit alleges violations of consumer protection laws, including the Minnesota Consumer Fraud Act, California’s Unfair Competition Law and California’s Consumer Legal Remedies Act, by failing to disclose to Class Members that a variety of free alternative methods to re-download purchased software existed. The defendants have denied the allegations. However, the court certified the class action lawsuit on March 31, 2014.
The parties participated in mediation, resulting in this class action settlement. Although the defendants deny any wrongdoing, they agreed to settle the class action lawsuit to avoid the time, costs and risks of further litigation. The Norton download insurance settlement was preliminarily approved on Oct. 8, 2015.
UPDATE: As of June 29, 2016, the Symantec Norton Insurance class action settlement is still under appeal.  Claims will not be paid until all appeals are exhausted.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more. Keep checking back and let us know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On April 28, 2017 the Court of Appeals affirmed the District Court’s final approval of the Symantec Norton Insurance settlement.  According to the settlement website, claims will be paid in late July 2017.
UPDATE 3: On July 28, 2017, Top Class Actions viewers who filed valid claims for the Symantec Norton class action settlement started receiving checks worth as much as $400.
Who’s Eligible
Class Members of the Symantec class action lawsuit include all persons in the United States who purchased Extended Download Service (EDS) for Norton Products or Norton Download Insurance (NDI) between Jan. 24, 2005 and March 10, 2011.
Potential Award
$50.
Class Members will receive a cash payment of $50 for each Download Service they purchased during the Class Period, subject to a pro rata reduction if the total claims exceed the Net Settlement Fund.
Proof of Purchase
N/A. When submitting the Claim Form, Class Members will be asked to indicate the number of times they purchased EDS or NDI during the Class Period.
Claim Form Deadline
2/18/2016
Case Name
Devi Khoday, et al. v. Symantec Corp. and Digital River Inc., Case No. 0:11-cv-00180-JRT-FLN, in the U.S. District Court for the District of Minnesota
Final Hearing
N/A
Settlement Website
Claims Administrator
Khoday v. Symantec Corp.
c/o GCG
P.O. Box 10081
Dublin, OH 43017-6681
1-855-382-6395
info@DownloadInsuranceSettlement.com
Class Counsel
COHEN MILSTEIN SELLERS & TOLL PLLC
THE WENTZ LAW FIRM
LOCKRIDGE GRINDAL NAUEN PLLP
MCLAUGHLIN & STERN LLP
Defense Counsel
Counsel for Symantec:
LATHAM & WATKINS LLP
Counsel for Digital River:
SKADDEN ARPS SLATE MEAGHER & FLOM LLP
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73 thoughts onSymantec Norton Insurance Class Action Lawsuit Settlement
Something’s on my informed delivery, I guess this is why:
IMPORTANT UPDATE: Settlement Class Members who cashed their initial distribution check before the stale date were mailed a second and final payment on January 31, 2018.
I have something scanned on my informed delivery too wonder what it is ?? Is it a check ???
Received $30
Received final distribution of my pro rata share of Settlement Funds. $30.17
Update has been posted on the website for second round payments:
IMPORTANT UPDATE: Settlement Class Members who cashed their initial distribution check before the stale date were mailed a second and final payment on January 31, 2018.
All check reissue requests for the second distribution must be received by March 16, 2018.
Please visit this website for continuing updates regarding the Settlement. For inquiries about the settlement, or to update your address, please email the Settlement Administrator at info@DownloadInsuranceSettlement.com.
Second round of checks came today.
http://www.downloadinsurancesettlement.com
My mom purchased many of these products. Can she still file a claim?? What can she do?
Unfortunately, the claim deadline was in early 2016.
I received $250 yesterday! Thank You Top Class Actions!
$ 150.00 – Virginia
Received $300 check today (8/1/17). Yes!!!!!!!!!
Thank you TCA!!!
RECEIVED $100 07/31/17
chk arrived today in MO–Long envelope $100 Thanks TCA
Alice
Received $200.00 July 31,2017
TX