Top Class Actions  |  February 12, 2019

Category: Closed Class Actions

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This settlement is closed!

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LG washing machine defect

UPDATE:

  • On May 7, 2021, the 10th Circuit Court of Appeals affirmed the Samsung top-load washing machine settlement.
  • It is not known at this time how quickly claims will be paid.
  • Top Class Actions will continue to provide updates as we learn more.

A Samsung washing machine class action settlement has been reached, resolving allegations that a defect in certain top-loading models caused the lids to come off, damaging the area around the washer.

If you purchased one of more than 30 models of a Samsung top-loading washing machine, you could get a full refund of the purchase price of the washer and up to $400, along with other benefits, from this class action settlement.

Class Members must be the original owner who purchased the washing machine new. A list of included models is available here.

Samsung was hit with a class action lawsuit alleging their top-loading washing machines contain a defect that caused lids to detach during a wash cycle.

Additionally, the drain pumps on some models allegedly detached or otherwise broke.

According to plaintiffs, the Samsung washing machines presented a safety issue to those who might be around the appliance. They had been known to explode unexpectedly, damaging not only the area they were in, but also potentially injuring those who happened to be around the washing machine.

Samsung issued a recall of the allegedly exploding washing machines in 2016, but consumers complained that the recall was not enough. In addition to not following through, some consumers said that they did not learn of the recall in time to get a refund on their Samsung exploding washing machine.

Lead plaintiffs successfully fought off an attempt by Samsung to dismiss the class action lawsuit. The company argued that the owner’s own insurance should pay for damage caused by the exploding washing machines. A federal judge disagreed and allowed the class action lawsuit to proceed on most of its claims.

There are several tiers of awards under the proposed settlement agreement:

  • The Enhanced Minimum Recall Rebate for Class Members who received a rebate under the recall. These Class Members can receive a percentage of the difference between the rebate amount the estimated purchase price of the washer.
  • The Recall Repair Additional Benefit for Class Members who received a repair under the recall. These Class Member can receive cash rebate ranging from between $25 and $85 toward the purchase of another Samsung appliance.
  • Top Separation Relief is available to Class Members who had the lid of their Samsung washing machine separate. These Class Members may receive a full refund of the purchase price of the washer and up to $400 reimbursement for certain expenses.
  • The Recall Repair Commitment is available to Class Members who opt to have their Samsung washing machine repaired under the recall. These Class Members can receive the repair from a Samsung Authorized Service Provider within 14 days of the request. Alternatively, Class Members can receive a $50 cash-equivalent card if the repair cannot be completed or is not effective.
  • Drain Pump Failure Relief is available to Class Members who experienced a drain pump failure in their Samsung washing machine. These Class Members may be able to receive a repair or reimbursement for their drain pump and up to $400 reimbursement of certain expenses resulting from the drain pump failure.

Class Members will need to submit a Claim Form by Aug. 6, 2019. Samsung washing machine owners may need to provide information about damage or repair expenses.

Those who want to object to the settlement or wish to be excluded from it, have until June 7, 2019 to do so.

Who’s Eligible

Class Members include all those who purchased one of more than 30 models of Samsung top loading washing machines. Class Members must be the original owner who purchased the washing machine new. A list of included models is available on the settlement website.

Potential Award

A full refund and up to $400 in reimbursements.

Class Members may also be able to receive up to $85 in credit toward a new Samsung appliance and up to $50 in a cash-equivalent gift card.

Proof of Purchase

Serial number of the Samsung top-loading washer. Class Members who wish to make claims for repair or other damage will need to provide proof related to those expenses.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

08/06/2019

Case Name

In re: Samsung Top-Load Washing Machine Marketing, Sales Practices and Products Liability Litigation, MDL Case No. 5:17-ml-2792-D, in the U.S. District Court for the Western District of Oklahoma

Final Hearing

10/07/2019  UPDATED

UPDATE: The Samsung Top-Load Washing Machine Class Action Settlement was granted final approval on May 22, 2020. The court awarded attorneys’ fees on June 11, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

UPDATE 2: On June 23, 2020 an appeal to the Samsung Top-Load Washing Machine Class Action Settlement was filed. Claims will not be paid until all appeals are exhausted.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.  

Settlement Website
Claims Administrator

In re: Samsung Top-Load Washing Machine Marketing, Sales Practices and Products Liability Litigation
c/o KCC Class Action Services
P.O. Box 505029
Louisville, KY 40233-5029
1-855-256-2208
info@WasherMDLSettlement.com

Class Counsel

William B. Federman
FEDERMAN & SHERWOOD

Jason L. Lichtman
LIEFF CABRASER HEIMANN & BERNSTEIN LLP

Defense Counsel

Philip M. Oliss
SQUIRE PATTON BOGGS (US) LLP

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92 thoughts onSamsung Top-Load Washing Machine Class Action Settlement

  1. Charlotte Wade says:

    I am not sure I qualify for class action lawsuits. But my top loading Samsung washer does not spin dry at times. The tub makes a lot of noise & sounds loose. There seems to be something going on with it. I plan to call someone to service it. I have to do that on a day my husband or myself is off from work. The washer is only 7 years old in October or November.

  2. connie reasor says:

    I can not wash a load of clothes on normal cycle or use lg. water cycle. I have to wash all loads on heavy duty load and use the extra lg water. Takes a toll on my clothes having to wash them on the heavy duty cycle.

  3. Kerri says:

    Called a technician on 3/22/19 to service my washer and was informed that my Samsung washer has been recalled! I had no knowledge of this at all. No one has ever contacted me regarding the recall. I purchased it in Feb 2016. I’m a family of 5 people and I have mountains of laundry to be done. The washer isnt working and it was leaking water.

  4. Herlinda Garcia says:

    I bought both the washer and dryer, they both are now broke the washer dont drain and the dryer is now no its second time out i had to fix it the first time.they sent me the kit of all the stickers to put on the washer and i tried to schedule them to come out to fix the washer but they couldnt even find my address nor could they google where i lived yea! Any way i have broke washer and dryer and i too couldnt return them from where i bought them. so there… now there in my shied broke they dont drain and they dont dry….

  5. Melissa Schramme says:

    I was sent a sticker to place on my washer 2 years ago with a picture of the top detaching. It was said to attach and read the enclosed information about the dangers of how the particular model can malfunction. I did as it said. This model gas no agitator and therefore, can throws heavy loads off balance. I would like to receive a rebate to purchase a new model.

  6. Kim Petitt says:

    Funny I checked my washer when the recall came out and mine was not on the list and today I receive another mailing so I check again and it is on the recall would of done something last year about it that is just strange

  7. Doris E Frey says:

    I had to return to Lowe’s my new Samsung washing machine
    I did receive the purchase price back for the washing machine. Could not buy another Samsung for the same cost and so i purchased an lg washing machine. I had bought a matching samsung dryer at the same time I purchased the Samsung washing nachine. Now I do not have a matching washer and dryer. They would not take back the dryer so I could match my appliances. I think I am entitled to a new washing machine to match my dryer.

  8. Donna Velasco says:

    I had purchased a top loader Samsung. It was recalled. A man from Dish came to take care of the recall problem and damaged the machine. Then tried to sell me other stuff. I went thru a great deal of stress for several months trying to get the problem resolved with Samsung. I finally contacted the appliance dealer that I bought from and only then through their help the machine was finally replaced. I have notes of the calls I made to Samsung that were never returned. It was all extremely stressful. Thank you.

    Donna Velasco

  9. Tracey Taylor-West says:

    What about the front loader machines with all the mold and mildew because of how they are constructed!! All other brands have lawsuits filed why not Samsung????

    1. Cinnamon McDaniel says:

      This is a very valid point. I also would like info on this.
      Thanks for the comment
      CINNAMON MCDANIEL

    2. Vivian Nelson says:

      Why ain’t the Front Loader being recall. Mine has mold and a musty smell to it. I wipe it down after every wash and leave the door open when not in use.

  10. Anne Masemann says:

    I have been through the whole 9 yards of this mess. I have
    recieved a kit and a man came out to put some clips in my washer. I have the right numbers to qualify for some benifit, but but missing another number which stops me from going forward. This whole thing is a hoax and I spent days trying to
    deal with some rep.last year that guareenteed me I would get a new washer. I still have the old defective one and waiting for it to explode any day.

    1. Top Class Actions says:

      You can contact the settlement administrator with any questions about the claim requirements: http://www.washermdlsettlement.com/

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.