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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE:
- On May 7, 2021, the 10th Circuit Court of Appeals affirmed the Samsung top-load washing machine settlement.
- It is not known at this time how quickly claims will be paid.
- Top Class Actions will continue to provide updates as we learn more.
A Samsung washing machine class action settlement has been reached, resolving allegations that a defect in certain top-loading models caused the lids to come off, damaging the area around the washer.
If you purchased one of more than 30 models of a Samsung top-loading washing machine, you could get a full refund of the purchase price of the washer and up to $400, along with other benefits, from this class action settlement.
Class Members must be the original owner who purchased the washing machine new. A list of included models is available here.
Samsung was hit with a class action lawsuit alleging their top-loading washing machines contain a defect that caused lids to detach during a wash cycle.
Additionally, the drain pumps on some models allegedly detached or otherwise broke.
According to plaintiffs, the Samsung washing machines presented a safety issue to those who might be around the appliance. They had been known to explode unexpectedly, damaging not only the area they were in, but also potentially injuring those who happened to be around the washing machine.
Samsung issued a recall of the allegedly exploding washing machines in 2016, but consumers complained that the recall was not enough. In addition to not following through, some consumers said that they did not learn of the recall in time to get a refund on their Samsung exploding washing machine.
Lead plaintiffs successfully fought off an attempt by Samsung to dismiss the class action lawsuit. The company argued that the owner’s own insurance should pay for damage caused by the exploding washing machines. A federal judge disagreed and allowed the class action lawsuit to proceed on most of its claims.
There are several tiers of awards under the proposed settlement agreement:
- The Enhanced Minimum Recall Rebate for Class Members who received a rebate under the recall. These Class Members can receive a percentage of the difference between the rebate amount the estimated purchase price of the washer.
- The Recall Repair Additional Benefit for Class Members who received a repair under the recall. These Class Member can receive cash rebate ranging from between $25 and $85 toward the purchase of another Samsung appliance.
- Top Separation Relief is available to Class Members who had the lid of their Samsung washing machine separate. These Class Members may receive a full refund of the purchase price of the washer and up to $400 reimbursement for certain expenses.
- The Recall Repair Commitment is available to Class Members who opt to have their Samsung washing machine repaired under the recall. These Class Members can receive the repair from a Samsung Authorized Service Provider within 14 days of the request. Alternatively, Class Members can receive a $50 cash-equivalent card if the repair cannot be completed or is not effective.
- Drain Pump Failure Relief is available to Class Members who experienced a drain pump failure in their Samsung washing machine. These Class Members may be able to receive a repair or reimbursement for their drain pump and up to $400 reimbursement of certain expenses resulting from the drain pump failure.
Class Members will need to submit a Claim Form by Aug. 6, 2019. Samsung washing machine owners may need to provide information about damage or repair expenses.
Those who want to object to the settlement or wish to be excluded from it, have until June 7, 2019 to do so.
Who’s Eligible
Class Members include all those who purchased one of more than 30 models of Samsung top loading washing machines. Class Members must be the original owner who purchased the washing machine new. A list of included models is available on the settlement website.
Potential Award
A full refund and up to $400 in reimbursements.
Class Members may also be able to receive up to $85 in credit toward a new Samsung appliance and up to $50 in a cash-equivalent gift card.
Proof of Purchase
Serial number of the Samsung top-loading washer. Class Members who wish to make claims for repair or other damage will need to provide proof related to those expenses.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
08/06/2019
Case Name
In re: Samsung Top-Load Washing Machine Marketing, Sales Practices and Products Liability Litigation, MDL Case No. 5:17-ml-2792-D, in the U.S. District Court for the Western District of Oklahoma
Final Hearing
10/07/2019 UPDATED
UPDATE: The Samsung Top-Load Washing Machine Class Action Settlement was granted final approval on May 22, 2020. The court awarded attorneys’ fees on June 11, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On June 23, 2020 an appeal to the Samsung Top-Load Washing Machine Class Action Settlement was filed. Claims will not be paid until all appeals are exhausted. We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.
Settlement Website
Claims Administrator
In re: Samsung Top-Load Washing Machine Marketing, Sales Practices and Products Liability Litigation
c/o KCC Class Action Services
P.O. Box 505029
Louisville, KY 40233-5029
1-855-256-2208
info@WasherMDLSettlement.com
Class Counsel
William B. Federman
FEDERMAN & SHERWOOD
Jason L. Lichtman
LIEFF CABRASER HEIMANN & BERNSTEIN LLP
Defense Counsel
Philip M. Oliss
SQUIRE PATTON BOGGS (US) LLP
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92 thoughts onSamsung Top-Load Washing Machine Class Action Settlement
I had the washer but return back to lowes do i need to join this claim????
I no longer have the machine or the serial number. They were sent in for original settlement. Am I still able to qualify?
I dont have my old washer so how do I find the model number
I received the rebate a while ago .I no longer have washer and shredded paper work after receiving rebate. Is there a way to get model and serial number from rebate
I recieved a rebate but I forgot the amount. How can I get the correct amount.
Who do I call to get the rebate I recieved .
It drains when it shouldn’t. It adds more time automatically. And when you add more clothes it drains and fills again.
This washer was with I assume were new struts to balance the tub spin action. It now throws off balance quite often and has become much noisier then ever. One reason I chose this washer was the quietness of it usage.
Multiple repairs along with multiple excuse
You can go to the settlement website and submit your claim: http://www.washermdlsettlement.com/
What do I do if I no longer have the washer and I don’t know the model # or serial #
Did you have it repaired when the recall was going on?
You should contact the settlement administrator with any questions about the claim submission process: http://www.washermdlsettlement.com/contact-us.aspx
I am out 2 repair bills over this, plus i cant use my washer the right way. $400.00 plus my repairs will not cover a new washer
I purchased a new washer because I could not use the Samsung washer. It was disposed of when the new one was delivered.
I do not have any identification for
this machine, I threw out the paperwork because Samsung ignored my calls and requests.
Add me please
You can go to the settlement website and submit your claim: http://www.washermdlsettlement.com/
I purchesed matching washer and Dryer from Lowes here in Foley Alabama during the dates noted, recieved the recall info from Samsung in the mail…our machine needed repairs and I was in communication w Lowes up to the Store Manager, promised a tech would be in touch….this went on for Weeks! Being w/o a washer, I demanded some action as I refused to pay a dime for Any repair or replacement. The Store brought a new machine out and took the washer in question back…would I still be able to be in this litigation ? Still have paperwork, recipts etc.
You should contact the settlement administrator with any questions about the claim submission process: http://www.washermdlsettlement.com/contact-us.aspx