Top Class Actions  |  March 28, 2022

Category: Closed Class Actions

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This settlement is closed!

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Rodan + Fields signpost at Bishop Ranch business park - San Ramon, CA, USA - lash boost lawsuit
(Photo Credit: Michael Vi/Shutterstock)

Who Qualifies: The class action lawsuit settlement benefits consumers who purchased Rodan + Fields Lash Boost between Oct. 1, 2016, and March 11, 2022, and file a claim form.

Potential Award: Up to $350 or a credit voucher up to $500 with proof of purchase; up to $175 or a credit voucher worth up to $250 without proof of purchase

Proof of Purchase Required: No

Claim Deadline: 9/07/2022

 


Update:

  • This class action settlement is paying out $164.77 as of Dec. 29, 2022.

  • Congratulations to everyone who filed a claim and got paid!


Rodan + Fields will pay $38 million to resolve several class action lawsuits surrounding its Lash Boost product, and Class Members can collect a cash payment of up to $175 or a credit voucher worth up to $250 without proof of purchase with their claim form. 

The class action lawsuit settlement benefits consumers who purchased Rodan + Fields Lash Boost between Oct. 1, 2016, and March 11, 2022.

Rodan + Fields is a multilevel marketing company specializing in skincare products. One of the company’s most popular products is Lash Boost — a lash serum advertised to dramatically increase lash length and density. 

Although many customers swear by Lash Boost for growing their lashes, others say the product is actually a misbranded drug that can cause serious side effects.

Plaintiffs in three class action lawsuits challenge the ingredients of Lash Boost, specifically isopropyl cloprostenate. Isopropyl cloprostenate is a prostaglandin analog — a type of chemical used in glaucoma treatments. Due to this drug ingredient, plaintiffs argue that Lash Boost should be regulated by the U.S. Food and Drug Administration (FDA) and treated as a drug instead of an untested cosmetics product.

Because Lash Boost is unregulated, consumers are allegedly not warned about the risks associated with isopropyl cloprostenate. According to the Lash Boost class action lawsuits, Rodan + Fields customers unknowingly used this medical drug near their eyes and put themselves at risk for adverse reactions such as eye irritation, macular edema, iris color change, and ocular inflammation. 

In addition to causing adverse side effects, the inclusion of isopropyl cloprostenate allegedly contradicts Rodan + Fields’ marketing promises that Lash Boost is “not a drug product,” “contains only cosmetic ingredients,” and is “not associated with any significant side effects.” 

Rodan + Fields didn’t admit any wrongdoing but agreed to pay $38 million to resolve three Lash Boost class action lawsuits.

Under the terms of the Rodan + Fields Lash Boost class action lawsuit settlement, Class Members can collect either a cash payment or a credit voucher. 

Consumers who purchased Lash Boost only once or who do not provide proof of purchase can collect a cash payment of up to $175 or a credit voucher worth up to $250. 

Class Members who provide proof of purchasing Lash Boost more than once can double their benefits for a maximum cash payment of $350 or a credit voucher up to $500.

In addition to providing cash to fund these benefits, Rodan + Fields has agreed to make Lash Boost label changes to revise instructions, warnings, and other information.

The deadline for exclusion and objection is July 14, 2022. 

The final approval hearing for the Lash Boost class action settlement is scheduled for Sept. 14, 2022.

In order to receive a Lash Boost settlement payment, Class Members must submit a valid claim form by Sept. 7, 2022.

Who’s Eligible

The settlement benefits consumers who purchased Rodan + Fields Lash Boost between Oct. 1, 2016, and March 11, 2022.

Potential Award

$500 voucher or $350.

  • Up to $350 or a credit voucher up to $500 with proof of purchase
  • Up to $175 or a credit voucher worth up to $250 without proof of purchase
Proof of Purchase

No proof of purchase required.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

09/07/2022

Case Name

Scherr v. Rodan & Fields, Case No. CIVDS 1723435, in the Superior Court of California, County of San Francisco

Final Hearing

09/14/2022

Settlement Website
Claims Administrator

Lash Boost Settlement Administrator
P.O. Box 4357
Portland, OR 97208-4357
855-675-3134 (Recorded Information Only)

Class Counsel

Michael D. Woerner
Juli E. Farris
KELLER ROHRBACK LLP

Annick Persinger
TYCKO & ZAVAREEI LLP

Defense Counsel

Stephanie A. Sheridan
Anthony J. Anscombe
STEPTOE & JOHNSON LLP

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435 thoughts onRodan + Fields Lash Boost $38M class action settlement

  1. Crystal says:

    Checks in the mail today January 6th

    1. Sdm says:

      Says who? Per the email they were sending them electronically to choose how you wanted to receive your money. Or PayPal

  2. Sandra Sloane says:

    So frustrating. I did everything they said to do but never got a code or a check. They were fine taking the $290!

    1. Sdm says:

      Well I got an email that I was supposed to get payment on the 30th and I’ve been calling and emailing them and they won’t answer either. I still have not gotten the payment that they assured me I was going to get on the 30th don’t know what else to do. And you have to claim it by the 15th

  3. L Robinson says:

    Just received my payment via PayPal 🙂

    1. Sdm says:

      Nice. I have not gotten anything since the email saying Dec 30th

      1. Sarah says:

        Do you mind if I ask who the email came from? I haven’t received anything since I submitted my claim. So I was just curious if it was accepted or not, and if I would be getting a check. Thanks!

        1. dorene marquette says:

          The one that gave us the date of December 30th what’s from epiqpay. But haven’t received anything since then and you have to accept your money by the 15th and it’s already the 4th so I don’t know how they expect us to do that they’re not sending out emails. Not sure where the person above got theirs

    2. Sandra Sloane says:

      I submitted my claim form for a physical check for 2 tubes on June 2, 2022. I never got a number from them and have not heard anything back. I emailed and called but to no avail. Anyone else not get a claim number but still received payment?

    3. Antoinette Roybal says:

      I can’t remember if I said via email. Can you tell me how it shows on ur email so I can search? I tried typing in scherr v rodan & field but nothing

  4. ----- says:

    Current Status

    The Court granted final approval. Accepted claim submissions that elected Credit Benefit were sent voucher codes via email on December 12, 2022. Accepted claim submissions that elected Cash Benefit elections were issued electronic awards via email or check awards on December 30, 2022.

    1. Sdm says:

      Unfortunately that’s not true because I got an email saying they were going to send us something yesterday and I never got anything and have yet to get anything today either so if we get anything it’ll probably be after Tuesday probably

  5. Z Jones says:

    Got an email today I would get 164.77 on 12/30

    1. Gifty says:

      Same here

      1. Cyndie Reid says:

        I received a email stating on Dec 30 I would get $164.77 but afraid to click the link, has anyone clicked the link

        1. MicheleK says:

          I clicked on it and it’s legit. It lets you set up a transfer to PayPal or Venmo.

      2. Sdm says:

        I haven’t gotten an email today like they suggested. Has anyone?

        1. Stacy says:

          I received the email on the 28th but never received anything on the 30th or since then.

          1. Sdm says:

            Same,still

  6. jack n lourwood says:

    i just got a notice today that on 12.30.2022 i will be getting an electronic pay

    1. jewona roark says:

      I received my check on 1/9/23, for $164,77 in the mail.

  7. Eileen says:

    I filed a claim before the close date. submitted proof of purchase, but have yet to receive a check as requested.

    1. Sandra Sloane says:

      same with me. Anything yet?

  8. Teresa Bronner says:

    I requested multiple times for an ID but never received it. Now it’s closed

  9. Jack says:

    You guys should read the “Motion for Final Approval” document…

    There is this Ioser class member Edward Orr from Connecticut who has been trying to file a motion to prevent the lawsuit from being approved..

    Ioser Edward Orr, is an un_empIoyed para.site going to GREAT lenths to prevent us from getting our money.. He has wasted MONTHS trying to get this lawsuit denied!! All for a measly $175… Imagine how much of his time he has wasted.. He could have made more money working at Mcdonalds in 1 day rather than doing all of this..

    Dont believe me, go read the “Motion for Final Approval” document… Such a waste of precious space Edward Orr is….

    1. Angela Hammons says:

      I filed a claim form but never received an ID number

      1. Jewona Roark says:

        I filled a claim but never got a code or confirmation number.

        1. Sandra Sloane says:

          same with me. did you ever get anything?

    2. Cyndie Reid says:

      I received a email stating on Dec 30 I would get $167.50 but afraid to click the link, has anyone clicked the link

      1. Michele says:

        Yes, I clicked on it and it’s legit. It’ll send you to a page to set up a transfer to PayPal or Venmo. I went on the settlement page before I did and it shows that it’s a legitimate email.

  10. Robbin F McHood says:

    Final hearing was n9-14-2022 what was the outcome?

    1. Serena says:

      Informed shows checking coming today CA

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