Top Class Actions  |  March 28, 2022

Category: Closed Class Actions

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Rodan + Fields signpost at Bishop Ranch business park - San Ramon, CA, USA - lash boost lawsuit
(Photo Credit: Michael Vi/Shutterstock)

Who Qualifies: The class action lawsuit settlement benefits consumers who purchased Rodan + Fields Lash Boost between Oct. 1, 2016, and March 11, 2022, and file a claim form.

Potential Award: Up to $350 or a credit voucher up to $500 with proof of purchase; up to $175 or a credit voucher worth up to $250 without proof of purchase

Proof of Purchase Required: No

Claim Deadline: 9/07/2022

 


Update:

  • This class action settlement is paying out $164.77 as of Dec. 29, 2022.

  • Congratulations to everyone who filed a claim and got paid!


Rodan + Fields will pay $38 million to resolve several class action lawsuits surrounding its Lash Boost product, and Class Members can collect a cash payment of up to $175 or a credit voucher worth up to $250 without proof of purchase with their claim form. 

The class action lawsuit settlement benefits consumers who purchased Rodan + Fields Lash Boost between Oct. 1, 2016, and March 11, 2022.

Rodan + Fields is a multilevel marketing company specializing in skincare products. One of the company’s most popular products is Lash Boost — a lash serum advertised to dramatically increase lash length and density. 

Although many customers swear by Lash Boost for growing their lashes, others say the product is actually a misbranded drug that can cause serious side effects.

Plaintiffs in three class action lawsuits challenge the ingredients of Lash Boost, specifically isopropyl cloprostenate. Isopropyl cloprostenate is a prostaglandin analog — a type of chemical used in glaucoma treatments. Due to this drug ingredient, plaintiffs argue that Lash Boost should be regulated by the U.S. Food and Drug Administration (FDA) and treated as a drug instead of an untested cosmetics product.

Because Lash Boost is unregulated, consumers are allegedly not warned about the risks associated with isopropyl cloprostenate. According to the Lash Boost class action lawsuits, Rodan + Fields customers unknowingly used this medical drug near their eyes and put themselves at risk for adverse reactions such as eye irritation, macular edema, iris color change, and ocular inflammation. 

In addition to causing adverse side effects, the inclusion of isopropyl cloprostenate allegedly contradicts Rodan + Fields’ marketing promises that Lash Boost is “not a drug product,” “contains only cosmetic ingredients,” and is “not associated with any significant side effects.” 

Rodan + Fields didn’t admit any wrongdoing but agreed to pay $38 million to resolve three Lash Boost class action lawsuits.

Under the terms of the Rodan + Fields Lash Boost class action lawsuit settlement, Class Members can collect either a cash payment or a credit voucher. 

Consumers who purchased Lash Boost only once or who do not provide proof of purchase can collect a cash payment of up to $175 or a credit voucher worth up to $250. 

Class Members who provide proof of purchasing Lash Boost more than once can double their benefits for a maximum cash payment of $350 or a credit voucher up to $500.

In addition to providing cash to fund these benefits, Rodan + Fields has agreed to make Lash Boost label changes to revise instructions, warnings, and other information.

The deadline for exclusion and objection is July 14, 2022. 

The final approval hearing for the Lash Boost class action settlement is scheduled for Sept. 14, 2022.

In order to receive a Lash Boost settlement payment, Class Members must submit a valid claim form by Sept. 7, 2022.

Who’s Eligible

The settlement benefits consumers who purchased Rodan + Fields Lash Boost between Oct. 1, 2016, and March 11, 2022.

Potential Award

$500 voucher or $350.

  • Up to $350 or a credit voucher up to $500 with proof of purchase
  • Up to $175 or a credit voucher worth up to $250 without proof of purchase
Proof of Purchase

No proof of purchase required.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

09/07/2022

Case Name

Scherr v. Rodan & Fields, Case No. CIVDS 1723435, in the Superior Court of California, County of San Francisco

Final Hearing

09/14/2022

Settlement Website
Claims Administrator

Lash Boost Settlement Administrator
P.O. Box 4357
Portland, OR 97208-4357
855-675-3134 (Recorded Information Only)

Class Counsel

Michael D. Woerner
Juli E. Farris
KELLER ROHRBACK LLP

Annick Persinger
TYCKO & ZAVAREEI LLP

Defense Counsel

Stephanie A. Sheridan
Anthony J. Anscombe
STEPTOE & JOHNSON LLP

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435 thoughts onRodan + Fields Lash Boost $38M class action settlement

  1. Catherine Williams says:

    add me please

  2. Melissa Schmidt says:

    Have tried to get code for weeks.
    I’ve purchased over the years with documentation to prove. Lawsuit another scam.

  3. Lori Woerdehoff says:

    Did not receive a code
    Please add me

  4. JUDY A HANNAFORD says:

    no code

  5. Beth McCombs says:

    I did not receive a code and can’t get into my account because it’s tied to an old email.

  6. Ruthie says:

    I need a code to file a claim. I have proof of my purchases, as well.I also have proof of the dark pigmentation that has occurred around my eye lids since using this product for over a year.

  7. Roxy says:

    This is a further scam as none of us has received a code to be able to file the claim. Truly outrageous

    1. Kara says:

      I’ve tried downloading the page so I can print out the form and send it in. Over 20 tries and it will not download. Somebody does not want to give the money back for sure.

  8. Roxy says:

    This is a further scam as nine of us has received a code to be able to file the claim. Truly outrageous

    1. Dana Warden says:

      How do I know if I have money/credit coming to me? I have a code but have not heard anything since I submitted proof of purchase and the required form

  9. S.Mamasali says:

    Looks like no one got the code! Someone is doing a great job of not doing their job.

  10. Elizabeth Laviolette says:

    I never received a postcard with a code. Please add me.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.