Anne Bucher  |  January 22, 2018

Category: Closed Class Actions

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This settlement is closed!

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Unwanted Cell Phone Calls

NPAS Solutions LLC has agreed to pay $1.4 million to settle a class action lawsuit that alleges it used an automatic telephone dialing system to call consumers that were not the intended recipients of the phone calls in violation of the Telephone Consumer Protection Act (TCPA).

If you received one or more telephone calls from NPAS Solutions LLC between March 28, 2013 and Dec. 4, 2017 that were directed to a number that was different than the party that NPAS Solutions was attempting to reach, you may be entitled to a cash payment from the TCPA class action settlement.

Plaintiff Charles T. Johnson alleges NPAS Solutions placed several calls to his cell phone number in attempt to contact someone named “Stephanie” regarding a debt in default. According to the TCPA class action lawsuit, Johnson answered one of the calls and informed NPAS Solutions that it was calling the wrong person.

Johnson says he demanded the calls stop, but NPAS Solutions allegedly continued to call his cell phone number. These calls were made utilizing an artificial or prerecorded voice, and were placed using autodialing technology that is prohibited under the Telephone Consumer Protection Act, the NPAS Solutions class action lawsuit says.

“Upon information and good faith belief, Defendant had knowledge that it was using, and intended to use, an automatic telephone dialing system or an artificial or prerecorded voice to place the calls at issue to Plaintiff,” Johnson alleges in the TCPA class action lawsuit. “Plaintiff suffered harm as a result of Defendant’s telephone calls at issue in that he suffered an invasion of privacy, an intrusion into his life, and a private nuisance.”

“As well, Defendant’s telephone calls at issue depleted or consumed, directly or indirectly, Plaintiff’s cellular telephone minutes, for which he paid a third party,” the NPAS Solutions class action lawsuit continues. “Additionally, the unwanted calls at issue unnecessarily tied up Plaintiff’s telephone line.”

The NPAS Solutions class action settlement was preliminarily approved on Dec. 4, 2017.

Class Members who would like to opt out of or object to the TCPA settlement must do so no later than March 19, 2018.

Who’s Eligible

Class Members of the NPAS Solutions TCPA settlement include: “All persons in the United States who (a) received calls from NPAS Solutions LLC between March 28, 2013 and December 4, 2017 that (b) were directed to a phone number assigned to a cellular telephone service, (c) for which NPAS Solutions’ records contain a ‘WN’ designation, and (d) were placed using an automatic telephone dialing system.”

Approximately 179,642 phone numbers have been identified as falling within the Class definition.

Potential Award

Class Members who submit timely and valid Claim Forms are entitled to an equal share of the settlement fund that remains after the deduction of settlement administration costs, attorneys’ fees, costs, expenses, and incentive awards.

Proof of Purchase

N/A

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

3/19/2018

Case Name

Charles T. Johnson v. NPAS Solutions LLC, Case No. 9:17-cv-80393, in the U.S. District Court for the Southern District of Florida

Final Hearing

5/7/2018

UPDATE: The NPAS Solutions Wrong Number Class Action Settlement was granted final approval on May 7, 2018. However, a notice of appeal was filed on June 3, 2018. Claims will not be paid until all appeals are exhausted.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.  

Claims Administrator

Johnson v. NPAS Solutions LLC
KCC LLC, Settlement Administrator
P.O. Box 404042
Louisville, KY 40233-4042
866-650-4059

Class Counsel

Michael L. Greenwald
James L. Davidson
Aaron D. Radbil
GREENWALD DAVIDSON RADBIL PLLC

Defense Counsel

Maura K. Monaghan
Jacob W. Stahl
DEBEVOISE & PLIMPTON LLP

Martin B. Goldberg
Alan D. Lash
Lorelei J. Van Wey
Michael L. Ehren
LASH & GOLDBERG LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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17 thoughts onNPAS Solutions Wrong Number Class Action Settlement

  1. Found an Update says:

    Update: On September 17, 2020, the Eleventh Circuit issued a ruling on class member Jenna Dickenson’s appeal. The case will now undergo additional proceedings, and we will provide an update when available.

  2. Mrs. Unpaid says:

    Topclassactions what is the status of this case? It appears to be final and closed since August 23, 2018 (per Pacer). My telephone number was in the database of called numbers. I never received a payment. Thank you in advance for your response.

  3. Timothy Y says:

    December 18 2018, Has there been any update TCA?

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.