Instaflex Joint Support Supplement Class Action Settlement

UPDATE:

• Top Class Actions viewers began receiving payout checks for $7.72 as part of a second distribution in this settlement in late March 2021.
• Congratulations to everyone who made a claim and got paid!

Direct Digital LLC has agreed to pay $4.5 million to settle a class action lawsuit alleging it made false claims on the labels of its Instaflex Joint Support glucosamine sulfate supplements.

If you purchased Instaflex Joint Support supplements, you may be entitled to a cash payment from the class action settlement.

Plaintiff Vince Mullins initially filed the Instaflex class action lawsuit in 2013, alleging Direct Digital included false and misleading claims on its Instaflex Joint Support glucosamine sulfate supplements. Mullins took issue with the use of “scientifically formulated” and “clinically tested” claims on the product labels.

According to the Instaflex Joint Support class action lawsuit, glucosamine has not been shown to help joints. Mullins accused Direct Digital of violating various state consumer protection laws.

Direct Digital denies the allegations and stands by its glucosamine sulfate supplement products. However, it has agreed to settle the Instaflex Joint Support class action lawsuit to avoid the expense, risk and inconvenience of litigation.

In addition to providing cash benefits to Class Members who purchased the glucosamine sulfate supplements, Instaflex has also agreed to modify the labeling of the products named in the class action settlement. Specifically, Direct Digital will stop promoting the glucosamine sulfate supplement as “special, revolutionary or exclusively formulated.”

The Instaflex glucosamine supplement class action settlement was preliminarily approved on March 9, 2017.

Class Members who wish to opt out of or object to the Instaflex glucosamine sulfate settlement must do so no later than July 20, 2017.

Who’s Eligible

Class Members of the glucosamine sulfate settlement include anyone who paid money to obtain Instaflex Joint Support for personal use (including anyone who paid only shipping and handling for an Instaflex sample).

Potential Award

Up to $105 per household.

Class Members are entitled to $15 per bottle of Instaflex Joint Support purchased, up to a maximum of seven bottles. Class Members who did not purchase a bottle of the Instaflex glucosamine sulfate supplement but paid shipping and handling to receive a sample are entitled to a payment of $5.

Payments per bottle may be increased to a maximum of $60 if there is money left over in the Settlement Fund after all claims and other settlement expenses are paid. The extra money will be distributed pro rata to all Class Members who submitted valid claims for purchases.

Proof of Purchase

The settlement documents do not indicate that proof of purchase is required to submit a claim. Please follow the directions on the Claim Form carefully to reduce the risk that your claim will be denied.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

9/5/2017

Case Name

Vince Mullins v. Direct Digital LLC, Case No. 1:13-cv-01829, in the U.S. District Court for the Northern District of Illinois, Eastern Division

Final Hearing

9/7/2017

UPDATE: The Instaflex supplement class action settlement was granted final approval on September 8, 2017.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On Oct. 7, 2019, Top Class Actions viewers started to receive checks from the Instaflex class action settlement worth $37.60. Congratulations to everyone who filed a claim and got PAID!

Settlement Website

www.GlucosamineSulfateSettlement.com

Claims Administrator

Instaflex Glucosamine Sulfate Settlement Administrator
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43034
Providence, RI 02940-3034
1-844-454-4154

Class Counsel

Elaine A. Ryan
BONNETT FAIRBOURN FRIEDMAN & BALINT PC

Max A. Stein
BOODELL & DOMANSKIS LLC

Stewart M. Weltman
SIPRUT PC

Defense Counsel

Ari N. Rothman
VENABLE LLP