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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE:
- Top Class Actions viewers began receiving payout checks for $7.72 as part of a second distribution in this settlement in late March 2021.
- Congratulations to everyone who made a claim and got paid!
Direct Digital LLC has agreed to pay $4.5 million to settle a class action lawsuit alleging it made false claims on the labels of its Instaflex Joint Support glucosamine sulfate supplements.
If you purchased Instaflex Joint Support supplements, you may be entitled to a cash payment from the class action settlement.
Plaintiff Vince Mullins initially filed the Instaflex class action lawsuit in 2013, alleging Direct Digital included false and misleading claims on its Instaflex Joint Support glucosamine sulfate supplements. Mullins took issue with the use of “scientifically formulated” and “clinically tested” claims on the product labels.
According to the Instaflex Joint Support class action lawsuit, glucosamine has not been shown to help joints. Mullins accused Direct Digital of violating various state consumer protection laws.
Direct Digital denies the allegations and stands by its glucosamine sulfate supplement products. However, it has agreed to settle the Instaflex Joint Support class action lawsuit to avoid the expense, risk and inconvenience of litigation.
In addition to providing cash benefits to Class Members who purchased the glucosamine sulfate supplements, Instaflex has also agreed to modify the labeling of the products named in the class action settlement. Specifically, Direct Digital will stop promoting the glucosamine sulfate supplement as “special, revolutionary or exclusively formulated.”
The Instaflex glucosamine supplement class action settlement was preliminarily approved on March 9, 2017.
Class Members who wish to opt out of or object to the Instaflex glucosamine sulfate settlement must do so no later than July 20, 2017.
Who’s Eligible
Class Members of the glucosamine sulfate settlement include anyone who paid money to obtain Instaflex Joint Support for personal use (including anyone who paid only shipping and handling for an Instaflex sample).
Potential Award
Up to $105 per household.
Class Members are entitled to $15 per bottle of Instaflex Joint Support purchased, up to a maximum of seven bottles. Class Members who did not purchase a bottle of the Instaflex glucosamine sulfate supplement but paid shipping and handling to receive a sample are entitled to a payment of $5.
Payments per bottle may be increased to a maximum of $60 if there is money left over in the Settlement Fund after all claims and other settlement expenses are paid. The extra money will be distributed pro rata to all Class Members who submitted valid claims for purchases.
Proof of Purchase
The settlement documents do not indicate that proof of purchase is required to submit a claim. Please follow the directions on the Claim Form carefully to reduce the risk that your claim will be denied.
Claim Form Deadline
9/5/2017
Case Name
Vince Mullins v. Direct Digital LLC, Case No. 1:13-cv-01829, in the U.S. District Court for the Northern District of Illinois, Eastern Division
Final Hearing
9/7/2017
UPDATE: The Instaflex supplement class action settlement was granted final approval on September 8, 2017. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On Oct. 7, 2019, Top Class Actions viewers started to receive checks from the Instaflex class action settlement worth $37.60. Congratulations to everyone who filed a claim and got PAID!
Settlement Website
Claims Administrator
Instaflex Glucosamine Sulfate Settlement Administrator
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43034
Providence, RI 02940-3034
1-844-454-4154
Class Counsel
Elaine A. Ryan
BONNETT FAIRBOURN FRIEDMAN & BALINT PC
Max A. Stein
BOODELL & DOMANSKIS LLC
Stewart M. Weltman
SIPRUT PC
Defense Counsel
Ari N. Rothman
VENABLE LLP
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135 thoughts onInstaflex Joint Support Supplement Class Action Settlement
I used it and it gave me the runs….imagine paying for that.
Fortunately I made it to the throne before a mishap occured!
Stash
I have used this product faithfully till recently
I WAS A SUCKER FOR BUYING MORE THE 20 BOTTLES, WHAT WE DO TO GET RID OF PAIN~ .~
this site isn’t working needs to be upgraded, I think it crashed lol
Get claim page working.
The setrlmemt page does not work. Wwas this done on purpose so we cannot file claims? I would appreciate a resolution.
link isn’t working
I have used this product for over two years now with no results but since I was on the recurring shipment and didn’t know it it kept on coming. I kept on paying for it thinking “well, maybe if I follow through over time it will work”. No, it did not and it still is not as I am still finishing up the product I have. It is very expensive too and is sent from Utah. I live on a very limited budget. I am 73 but very healthy except for my bones/joints. I don’t even have high blood pressure. I have taken this product religiously and it still is not working so yes, I filed a claim and I have purchased way more than the 7 bottles they will reimburse for. Thinking of getting an attorney myself on this one. I do not normally sue people but this is ridiculous to take advantage of the elderly who have bad joints. Total misrepresentation. I could certainly use the money I spent on this product for my groceries/living expenses. I went without other things to be able to receive this. Not anymore.
I purchased 3 bottle and it was worthless
I tried instaflex purchasing 2 bottles and it did not help me