Top Class Actions  |  January 2, 2019

Category: Closed Class Actions

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This settlement is closed!

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flagship credit tcpa settlement

A $4 million settlement has been reached to resolve claims that Flagship Credit Acceptance LLC called consumers using an autodialing system in violation of federal law.

Although the exact payout will depend on how many claims are filed by Class Members, the $4 million settlement stands to result in significant compensation for consumers who received unwanted calls from Flagship.

Class Members in the Flagship settlement include all individuals who were called by Flagship through any version of a TCN, LiveVox, or Aspect dialing system and/or with an artificial or prerecorded voice between May 5, 2013 and Sept. 18, 2018.

According to the Flagship Credit class action lawsuit, the auto loan company “bombarded” plaintiff Robert Ward with unwanted prerecorded messages even though he is not a Flagship customer.

Ward claims that he repeatedly waited on the line to speak with a live agent to inform them that they were calling the wrong number.

The Flagship auto loan financing class action states that Ward was often assured by Flagship agents that the robocalls would stop, but the calls continued over his objection.

Ward states that because Flagship did not have his permission to call his cell phone and the prerecorded messages were not made for “emergency purposes,” the auto financing company violated the Telephone Consumer Protection Act.

The Telephone Consumer Protection Act (TCPA) is a federal law which protects consumers from harmful telemarketing practices including:

  • Placing robocalls through an autodialing machine or prerecorded message;
  • Sending unsolicited text messages;
  • Not providing consumers with an opt out option during telemarketing calls;
  • Calling numbers on the Do Not Call Registry;
  • Sending unsolicited “junk faxes” (advertisements sent without permission);
  • And more.

Under the TCPA, consumers may be eligible to collect between $500 and $1,500 per violation by taking offending businesses to court. Because these penalties can add up quickly, businesses may choose to settle lawsuits against them for a sum smaller than a class action verdict.

By settling the allegations against them, Flagship does not admit any wrongdoing. In fact, the company “vigorously denies” the claims against them and instead settles the class action for $4 million to avoid the costs of future litigation and the uncertainty of a trial verdict.

Class Members who want to object to the settlement or wish to be excluded from its terms have until Feb. 25, 2019 to do so.

UPDATE: On Feb. 13, 2020, a federal judge denied final approval of a Flagship TCPA class action settlement, finding the deal unfair to Class Members.

Who’s Eligible

All individuals who were called by Flagship through any version of a TCN, LiveVox, or Aspect dialing system and/or with an artificial or prerecorded voice between May 5, 2013 and Sept. 18, 2018.

Potential Award

Will be determined by the total number of valid claims filed by Class Members.

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

2/25/2019

Case Name

Ward v. Flagship Credit Acceptance LLC, Case No. 17-cv-02069, in the U.S. District Court for the Eastern District of Pennsylvania

Final Hearing

4/2/2019

Settlement Website
Claims Administrator

Flagship TCPA Settlement
c/o Class Experts Group
PO Box 205
Claysburg, PA 16625-0205
1-844-663-7657

Class Counsel

LEMBERG LAW LLC

Defense Counsel

FOX ROTHSCHILD LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

GET A FREE CASE EVALUATION NOW

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267 thoughts onFlagship Credit Unwanted Phone Calls Class Action Settlement

  1. Sheena Baker says:

    We need to file another lawsuit! Apparently they don’t care or haven’t learned their lesson on what is correct business practice and what isn’t.

    I am a current customer of Flagship and I purchased my vehicle thru them in September of 2018. For over 2 years now the robo-calls are constant. I have gotten up to 12 calls a day for being 5-7 days late. I have asked them to stop. I have asked them to work with me. They don’t care and it is continuous. They need to dissolve.

  2. Dan S. says:

    What is going on with this class action. I’m a confirmed member and have not seen any updates since Feb. When are we going to get paid???

  3. Pame says:

    When will a payout be finalized on Flagship settlement

  4. Susan says:

    I just saw this when I came here to check…

    UPDATE: On Feb. 13, 2020, a federal judge denied final approval of a Flagship TCPA class action settlement, finding the deal unfair to Class Members.

  5. Elgene says:

    Is there any settlement checks gonna be awarded to those that are approved class settlement member. I know it’s closed already but are we getting anything at least?

    1. Susan says:

      I just saw this on this site…

      UPDATE: On Feb. 13, 2020, a federal judge denied final approval of a Flagship TCPA class action settlement, finding the deal unfair to Class Members.

      1. Sandra says:

        My name is Sandra Tirado and ray hardy we have not heard anything about the settlement

  6. Natalie owens says:

    Hello I’m a approved class action settlement member to but I see it’s closed and no phone contact I believe these lawyers are doing this to try to not pay us anything so they can cheat us out our money for their own pockets to be filled we need to file a claim on the lawyers that handles this case

    1. Susan says:

      I just saw this on this site…

      UPDATE: On Feb. 13, 2020, a federal judge denied final approval of a Flagship TCPA class action settlement, finding the deal unfair to Class Members.

  7. Bree says:

    Has anyone else tried calling? It just says it’s no longer in service. WTH?

  8. Kathy Dawn Herrera says:

    Was checking on class action settlement.

  9. Marsella Duarte says:

    A settlement has been reached as of February, 2019. It is concerning that no further information or monetary awards have been issued.

    1. Donnika Mitchell says:

      I totally agree. I tried calling and the number does not work anymore.

      1. Jason says:

        So if a settlement has been reached are they just going thru all the people that filed a claim to finalize what the monetary award will be and when they will be sent out?

        1. D says:

          I think we should file a Class Action for not getting paid!

  10. Dan S says:

    What in the world is going on with this class action? It shows as being closed however, we haven’t received any updates whatsoever. TCA can you provide us with an update? I’m an approved class member and would like to know something.

    Thanks

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.