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This settlement is closed!
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A $4 million settlement has been reached to resolve claims that Flagship Credit Acceptance LLC called consumers using an autodialing system in violation of federal law.
Although the exact payout will depend on how many claims are filed by Class Members, the $4 million settlement stands to result in significant compensation for consumers who received unwanted calls from Flagship.
Class Members in the Flagship settlement include all individuals who were called by Flagship through any version of a TCN, LiveVox, or Aspect dialing system and/or with an artificial or prerecorded voice between May 5, 2013 and Sept. 18, 2018.
According to the Flagship Credit class action lawsuit, the auto loan company “bombarded” plaintiff Robert Ward with unwanted prerecorded messages even though he is not a Flagship customer.
Ward claims that he repeatedly waited on the line to speak with a live agent to inform them that they were calling the wrong number.
The Flagship auto loan financing class action states that Ward was often assured by Flagship agents that the robocalls would stop, but the calls continued over his objection.
Ward states that because Flagship did not have his permission to call his cell phone and the prerecorded messages were not made for “emergency purposes,” the auto financing company violated the Telephone Consumer Protection Act.
The Telephone Consumer Protection Act (TCPA) is a federal law which protects consumers from harmful telemarketing practices including:
- Placing robocalls through an autodialing machine or prerecorded message;
- Sending unsolicited text messages;
- Not providing consumers with an opt out option during telemarketing calls;
- Calling numbers on the Do Not Call Registry;
- Sending unsolicited “junk faxes” (advertisements sent without permission);
- And more.
Under the TCPA, consumers may be eligible to collect between $500 and $1,500 per violation by taking offending businesses to court. Because these penalties can add up quickly, businesses may choose to settle lawsuits against them for a sum smaller than a class action verdict.
By settling the allegations against them, Flagship does not admit any wrongdoing. In fact, the company “vigorously denies” the claims against them and instead settles the class action for $4 million to avoid the costs of future litigation and the uncertainty of a trial verdict.
Class Members who want to object to the settlement or wish to be excluded from its terms have until Feb. 25, 2019 to do so.
UPDATE: On Feb. 13, 2020, a federal judge denied final approval of a Flagship TCPA class action settlement, finding the deal unfair to Class Members.
Who’s Eligible
All individuals who were called by Flagship through any version of a TCN, LiveVox, or Aspect dialing system and/or with an artificial or prerecorded voice between May 5, 2013 and Sept. 18, 2018.
Potential Award
Will be determined by the total number of valid claims filed by Class Members.
Proof of Purchase
N/A
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
2/25/2019
Case Name
Ward v. Flagship Credit Acceptance LLC, Case No. 17-cv-02069, in the U.S. District Court for the Eastern District of Pennsylvania
Final Hearing
4/2/2019
Settlement Website
Claims Administrator
Flagship TCPA Settlement
c/o Class Experts Group
PO Box 205
Claysburg, PA 16625-0205
1-844-663-7657
Class Counsel
LEMBERG LAW LLC
Defense Counsel
FOX ROTHSCHILD LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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267 thoughts onFlagship Credit Unwanted Phone Calls Class Action Settlement
Please add me. I’m so tired of robocalls about my card warranty, student loans that I don’t even have, scam calls about my insurance… I get them several times a day. Tell them to remove me off the list and I block number then they call from other numbers. I’m so tired of it. Also scam calls about a free vacation if I send a certain amount of money first. I’m no dummy but these have to stop.
Add me, please I have received several hundred Unwanted LiveVox pre-recorded audio Scam calls.
I receive 50 or more robocalls a month and I think I got a bunch from them but when you ask them to many questions they hang up
i have recived many calls. and now what is up with the phone calls about your cars warinty? i have blocked the number many many times and they just call back with the same info but they are switching thier contact number anything going on with that?
Flagship sent out forms for those whom they have/ had loans with. We received on mail.
Please add me! Claim not working, just error!
Jewl
There is no claim form only error message
Please add me..
Add me please
How do you print a form to mail?