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Award (how much your claim may be worth): You can receive a cash refund from the Citizens Bank overdraft fee class action settlement.
Class Action Lawsuit Settlement Case(s): In Re: Checking Account Overdraft Litigation, Case No. 09-md-02036-JLK, U.S. District Court, Southern District of Florida.
Company(ies):CITIZEN FINANCIAL GROUP, INC.; RBS CITIZENS, N.A.
Address to submit a claim form (REQUIRED):
Phone Number to call for assistance: (888) 273-0426
Details: The Citizens Bank overdraft settlement will resolve a class action lawsuit, titled In Re: Checking Account Overdraft Litigation, that alleges the bank reordered debit-card transactions from highest to lowest, rather than in order to maximize the number of overdraft fees that could be charged to a customer. The plaintiffs allege that, instead of declining transactions when an account had insufficient funds to cover a purchase, Citizens authorized the transactions and then processed them in highest to lowest dollar order, which had the effect of increasing the number of overdraft fees the bank charged its customers.
Citizens Bank denies the allegations but has agreed to a $137.5 million class action lawsuit settlement to resolve the litigation.
Class Members of the Citizens Bank overdraft class action settlement include anyone who:
• Had a Citizens consumer deposit account that you could access with a Citizens debit card anytime between January 1, 2002 and August 13, 2010, and/or had a Charter One consumer deposit account that you could access with a Charter One debit card any time between July 25, 2005 and August 13, 2010; and/or
• Had an Acquired Bank consumer deposit account that you could access with a debit card between January 1, 2002 and August 27, 2007; and
• Were charged one or more overdraft fees as a result of posting Debit Card Transactions from highest to lowest dollar amount.
Some Class Members do not have to file a Claim Form to receive a payment. They will automatically receive their refund. However, a number of Class Members will have to file a Claim Form by the deadline of May 6, 2013 to receive any money from the Citizens Bank overdraft class action settlement. See Page 5 of the Settlement Notice for more details.
The amount of money you can receive from the Citizens Bank overdraft fee settlement will depend on the number of overdraft fees charged to your Citizens, Charter One or Acquired Bank consumer deposit account as a result of the improper debit card transaction reordering between January 1, 2002 and August 13, 2010.
A Final Fairness Hearing is scheduled for March 7, 2013.
Claim Forms and more information on your rights in the Citizens Bank Overdraft Fee Class Action Lawsuit Settlement can be found at www.CitizensOverdraftSettlement.com.
Purchased or Leased From:
Citizens consumer deposit account: January 1, 2002 to August 13, 2010
Charter One consumer deposit account: July 25, 2005 to August 13, 2010
Acquired Bank consumer deposit account: January 1, 2002 to August 27, 2007
Claims must be postmarked by: 5/6/13
Settlement Administrator(s): Eqiq Systems, Inc.
Class Counsel:
Bruce S. Rogow, Esq.
BRUCE S. ROGOW, P.A.
Aaron S. Podhurst, Esq.
PODHURST ORSECK, P.A.
Robert C. Gilbert, Esq.
GROSSMAN ROTH, P.A.
Ted E. Trief, Esq.
TRIEF & OLK
Defense Counsel:
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77 thoughts onCitizens Bank Overdraft Fee Class Action Lawsuit Settlement
Eny Body know how long it’s going to take to get some money? or what’s going on.
Hello!
I am one of Citizens banks victims like all of you and reading some of your stories about the blatant thievery these banks have been been allowed to get away with for so long just blows my mind! Citizens has stolen thousands of dollars from me,caused me so much embarassment and grief and I am wondering why they aren’t being criminally prosecuted? Can anyone tell me if they have been compensated or have any idea whether we will see anything close to what they owe us?
I also received a card and called. I was told I had to do nothing but wait. Now the question is when are they going to begin processing these payments? I was told the beginning of March 2013. Has anyone heard anything as of yet?
we received 2 checks the 1st week of April 2014. So if you have not received anything yet I would call them.
You’re both right. For one period of time you are supposed to just get the money, but for a seperate time period you have to go through your account month by month and figure out if you have any that would count toward this and then fill out forms and show proof. Pain, you will be ripped off if you discount that time period and just take what fits into the first time period. Another bank did this same thing, only on that one you had to prove it all and it was an old account I had and I had no access to the account unless I paid for the old info. Now that was a rippoff!
To #5 James- I was told on the phone that I don’t have to do a thing but wait for my check. Clearly the law firm has access to the data. I can only guess you work for RBS and want to discourage people ?
I took the time to call and VERIFY that I do not have to provide any account statements. They have all of that. They sent me a card, I called and they said if it’s approved by the court, do nothing and the check will come in the mail.
Citizen’s hit me for WELL over $2000 in NSF fee’s over the years. I am happy to see this. I would say to their branch manager “But you processed these out of order” and well ? They DID and now ? They can indeed return the money they stole from me.
What a joke this settlement is. I guarantee less than 20% of the people who were ripped off by citizens bank will ever get anything back from this. To submit a claim you have to go through years of statements (most of which you can’t access anymore) and submit an asinine amount of documents for even a chance at getting some money that was STOLEN back. Yes, they say that some people will “automatically” get refunds but we all know this is bull. It amazes me how a guy can walk into a bank and steal 2 grand and if he gets caught he’s going to jail for 15 years minimum yet a bank can steal hundreds of millions of dollars and all they get is a slap on the wrist. Disgusting.
I had a acct with charter one bank and continue to get hit with overdraft fees one after the other i paid those fees and it started all over again. I finally close out the acct.
all these banks need to be sued they all do it they steal our hard earned money and get away with it. So thank you for this suit maybe i can recoupe some of my money back.
In order to file a claim you need to get your bank statements from Citizens Bank. They took their old statements off the website and to get your old bank statements you need to pay 6 dollars per statement and $25 per hour. That is insane!
I was a charter one customer . I was constantly paying overdraft fees. the same I had to pay overdraft then I closed my account. But for months this happen to me. I think I did have a citizens account at that time but not positive. Thanks Marilyn Mardale Armstrong
I was a customer of charter one bank.Yes i was one who repeatedly got hit with overdraft fees & then some.My acct. was getting hit electronically several times a day without permission,I had to pay money removed & overdraft then shut acct. down.They would hit my acct. that was shut down permenatly , the bank would re-open my old acct. pay them & hit me with fees. I again paid all,shut it down again,they again was hitting closed acct. & Charter one bank again open the acct. back open,I was stuck paying everything. I was livid, how can they break federal law and people like myself are the ones paying for it and their greed.It is wrong! and I alone in my opinion, refuse to deal with them ever. If more ppl. did so maybe it would shut down this white color crime/lies to steal a buck. Oh I was also told that all the money that I was stuck paying,I can only take them to court on where it was coming from,which was out of the country, a place that was randomly sacking my acct. What was I suppose to do? so i had to take loosing money I couldnt afford to loose and hear from Bank management, WE UNDERSTAND YOUR FRUSTRATIONS BUT THERE IS NOT MUCH WE CAN DO!!!!!!!!!! So yes, I dont feel bad about the suit,I just hope I/we get the proper satisfaction for what they have put each of us through & not a joke, anotherwards where the bank gets a slap on the hand & the attorneys get most of the settlement and ordinary people like us get ripped off and sorry for what they did but here is a few bucks.