Sarah Mirando  |  November 23, 2012

Category: Closed Class Actions

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Award (how much your claim may be worth): You can receive a cash refund from the Citizens Bank overdraft fee class action settlement.

 

 

Class Action Lawsuit Settlement Case(s):  In Re: Checking Account Overdraft Litigation, Case No. 09-md-02036-JLK, U.S. District Court, Southern District of Florida.

 

Company(ies):CITIZEN FINANCIAL GROUP, INC.; RBS CITIZENS, N.A. 

Citizens Bank

 

 
 
 
 
 
 
Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE): www.CitizensOverdraftSettlement.com

 

Address to submit a claim form (REQUIRED):

 

Some Class Members (see below) must submit a Claim Form in order to receive a refund from the Citizens Bank overdraft fee settlement. Claim Forms must be submitted online at www.CitizensOverdraftSettlement.com or mailed to the following address no later than May 6, 2013:
 
Citizens Overdraft Settlement
P.O. Box 3410
Portland, OR 97208-3410

 

Phone Number to call for assistance: (888) 273-0426

 

Details: The Citizens Bank overdraft settlement will resolve a class action lawsuit, titled In Re: Checking Account Overdraft Litigation, that alleges the bank reordered debit-card transactions from highest to lowest, rather than in order to maximize the number of overdraft fees that could be charged to a customer. The plaintiffs allege that, instead of declining transactions when an account had insufficient funds to cover a purchase, Citizens authorized the transactions and then processed them in highest to lowest dollar order, which had the effect of increasing the number of overdraft fees the bank charged its customers.

Citizens Bank denies the allegations but has agreed to a $137.5 million class action lawsuit settlement to resolve the litigation.

Class Members of the Citizens Bank overdraft class action settlement include anyone who:

• Had a Citizens consumer deposit account that you could access with a Citizens debit card anytime between January 1, 2002 and August 13, 2010, and/or had a Charter One consumer deposit account that you could access with a Charter One debit card any time between July 25, 2005 and August 13, 2010; and/or

• Had an Acquired Bank consumer deposit account that you could access with a debit card between January 1, 2002 and August 27, 2007; and

• Were charged one or more overdraft fees as a result of posting Debit Card Transactions from highest to lowest dollar amount.

Some Class Members do not have to file a Claim Form to receive a payment. They will automatically receive their refund. However, a number of Class Members will have to file a Claim Form by the deadline of May 6, 2013 to receive any money from the Citizens Bank overdraft class action settlement. See Page 5 of the Settlement Notice for more details.

The amount of money you can receive from the Citizens Bank overdraft fee settlement will depend on the number of overdraft fees charged to your Citizens, Charter One or Acquired Bank consumer deposit account as a result of the improper debit card transaction reordering between January 1, 2002 and August 13, 2010.

A Final Fairness Hearing is scheduled for March 7, 2013.

Claim Forms and more information on your rights in the Citizens Bank Overdraft Fee Class Action Lawsuit Settlement can be found at www.CitizensOverdraftSettlement.com.

Purchased or Leased From:  

Citizens consumer deposit account: January 1, 2002 to August 13, 2010

Charter One consumer deposit account: July 25, 2005 to August 13, 2010

Acquired Bank consumer deposit account: January 1, 2002 to August 27, 2007

 

Claims must be postmarked by: 5/6/13

 

Settlement Administrator(s): Eqiq Systems, Inc.

 

Class Counsel:

 

Bruce S. Rogow, Esq.

BRUCE S. ROGOW, P.A.

 

Aaron S. Podhurst, Esq.

PODHURST ORSECK, P.A.

 

Robert C. Gilbert, Esq.

GROSSMAN ROTH, P.A.

 

Ted E. Trief, Esq.

TRIEF & OLK

 

Defense Counsel:

 

David F. Adler, Esq.
JONES DAY
 
 
UPDATE 6/17/13: Distribution of Settlement Awards in the Citizens Bank Overdraft Class Action Settlement will be made in September 2013.
 
UPDATE 10/7/13: Payments for the Citizens Bank Overdraft Class Action Settlement went out on September 19, 2013.


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77 thoughts onCitizens Bank Overdraft Fee Class Action Lawsuit Settlement

  1. kathy cobb says:

    has anyone contacted the local news media, so they can look into it, maybe they can help us.

  2. robert says:

    Has anyone have any idea when the payouts will begin ? I have heard conflicting reports that it could be 3-6 months . Since Citizens paid the
    fee of $137 million on Apr 26th 2012 it would seem that it should be coming sooner than later .

  3. K Montplaisir says:

    I had over $700 in fees in one month! I only banked with them for 6 months. When I brought in my statements, the branch manager couldn’t even explain why at one point, my ATM withdrawel was fee’d when I had the money in the account at the time, as no other pending transactions had come through until after (I printed the pages from homebanking to show I had the money in the account at the time of the withdrawel and what the balance was after). I was in her office crying. I was laid off and I felt like they were completely raping me! I closed my account that day and vowed I would NEVER bank with them again… I went back to credit unions. I’m done with big corporate banks.

  4. Leslie Howard says:

    I was also told that you should do nothing to get a claim. But I have also tried to open up each link where you can find one and I can’t seem to get through.

  5. Leslie Howard says:

    Why do you not file a class-action against PNC Bank? They followed the exact same procedures for Overdraft Fees.

  6. Verdell Monroe says:

    My dad banks with you> He has been in two accidents since during business with your bank.

  7. robert says:

    One would think that the courts would have demanded Citizens to allow access to all accounts in the time frame of the law suit .I also
    tried to access them and was told about the $6 a page and $25 per hour . I too have lost thousands to them .I can not afford to buy up 8 years worth of statements , I only hope the above is true and that everyone entitled gets a fair settlement .

  8. Peg says:

    Steven I was also told that many times. “to protect me” Really????
    Hope your right and we see the money soon.

  9. Steven says:

    The funny thing is I got hit by this do many times from Citizens it was ridiculous. I even went in and complained once because I was charged $35 dollars for a $2 cup of coffee when they moved everything around. It was the straw that broke the camel’s back. The guy told me it was bank policy and that it was put into place to protect me. How stupid is that? Protect me how? By stealing my hard earned cash? I want my money now.
    I was told we should see money anytime now. It also said I didn’t have to do anything.

  10. Lisa S says:

    You will find all the information you need to file a claim at the following website.
    https://www.citizensoverdraftsettlement.com/

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