Russell Stover Class Action Claims Website Not Accessible To Blind, Visually Impaired

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Russell Stover Blind Website Access Class Action Lawsuit Overview: 

• Who: Ana Chalas filed a class action lawsuit against Russell Stover Chocolates, LLC. 
• Why: Chalas claims Russell Stover failed to design its website in a way that would make it fully accessible for legally blind and visually impaired individuals. 
• Where: The class action lawsuit was filed in New York federal court. 

Russell Stover fails to make its website fully accessible to legally blind and visually impaired individuals, a new class action alleges. 

Plaintiff Ana Chalas claims Russell Stover’s website is not designed in a way that makes it fully compatible with screen-reading software used by the legally blind and visually impaired to browse online. 

Chalas claims Russell Stover’s website contains a number of accessibility issues for legally blind and visually impaired individuals that keep the screen-reading software from being able to work properly. 

Russell Stover Class Action Says Company Denies ‘Equal Access’ to Website

“The access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past and now deter Plaintiff on a regular basis from accessing the Defendant’s website in the future,” the class action states.

The Russell Stover’s website still has accessibility issues to this day, according to the lawsuit. 

Chalas claims Russell Stover is in violation of the Americans with Disabilities Act and New York City Human Rights Law. 

He wants to represent a nationwide class of legally blind and visually impaired individuals who have been “denied access to the equal enjoyment of goods and/or services” offered on Russell Stover’s website within the last three years. 

He also demands a jury trial and requests declaratory and injunctive relief along with statutory, actual, and punitive damages for herself and all class members. 

A plaintiff filed a similar class action lawsuit against Mrs. Fields earlier this month over claims the company failed to make its website fully accessible to blind or visually impaired individuals. 

Have you been denied equal access to goods and services found on Russell Stover’s website? Let us know in the comments! 

The plaintiff is represented by Edward Y. Kroub, Jarrett S. Charo and William J. Downes of Mizrahi Kroub LLP.   

The Russell Stover Blind Website Access Class Action Lawsuit is Chalas v. Russell Stover Chocolates, LLC, Case No. 1:22-cv-04196, in the U.S. District Court for the Southern District of New York.

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