Jessy Edwards  |  October 31, 2022

Category: Cellphones

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Cricket Wireless signage on exterior of building.
(Photo Credit: LifetimeStock/Shutterstock)

Cricket Wireless ADA lawsuit overview:

  • Who: A New York man who uses a wheelchair is suing Cricket Wireless.
  • Why: Plaintiff Jason Gibson says the company’s Manhattan store on Broome Street is not accessible to those using a wheelchair in violation of the Americans With Disabilities Act.
  • Where: The lawsuit was filed in a New York federal court.

A New York man who uses a wheelchair sued Cricket Wireless, saying the company’s Manhattan store on Broome Street is not accessible to those using a wheelchair in violation of the law.

Plaintiff Jason Gibson filed the lawsuit against Cricket Wireless LLC and Lau Chan LLC Oct. 27 in a New York federal court, alleging violations of the Americans With Disabilities Act (ADA).

Gibson is incapable of moving around outside of his home without assistance and a wheelchair, according to the Cricket Wireless lawsuit. He tried to visit the Cricket Wireless shop at 281 Broome St. in New York City in August 2022. Lau Chan LLC is the property owner, the lawsuit states.

Gibson says he found the premises contained “architectural barriers at Defendants’ place of public accommodation that prevents and/or restricts access to plaintiff, a person with a disability.”

“Because of Defendants’ failure to comply with the above-mentioned laws, including but not limited to the Accessibility Standards and the Administrative Code, plaintiff was and has been unable to enjoy equal and complete access to Defendants’ place of public accommodation,” the Cricket Wireless lawsuit states.

Cricket Wireless lawsuit claims store contains multiple access barriers to wheelchair users

The Cricket Wireless store contains multiple barriers to wheelchair users, Gibson claims.

Barriers include no accessible route from the public sidewalk to the building entrance, an inaccessible public entrance and lack of maneuverable clearances at the exterior entrance doorway due to sloping, the Cricket Wireless lawsuit says. The restrooms are also not accessible to those using a wheelchair.

Gibson is suing under the ADA and for violations of New York civil rights laws.

He seeks an injunction, $50,000 in damages plus $500 for each barrier in violation of the law, fees and costs.

In other ADA lawsuit news, a consumer hit Sirius XM with a class action lawsuit alleging it violates the law by not making its website accessible to legally blind people using a screen reader.

What do you think of the allegations against Cricket Wireless in this case? Let us know in the comments! 

The plaintiff is represented by Jonathan Bell of Bell Law Group PLLC.

The Cricket Wireless class action lawsuit is Jason Gibson v. Cricket Wireless LLC et al., Case No. 1:22-cv-09209, in the U.S. District Court for the Southern District of New York.


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8 thoughts onCricket Wireless lawsuit claims store inaccessible to wheelchair users

  1. Melissa Cuevas says:

    I this is also true for my local store I was unable to freely access the store due to barriers and no accessibility ramps or parking close by and the employees didn’t seem to care I am disabled add me I like to be one of the leads

  2. KIM L NELSON says:

    That’s true I was trumatiz

  3. Gary Stevenson says:

    Add me

  4. LISA HAWKINS says:

    Please add me

  5. Freda Carson says:

    Add me

  6. Michael Worley says:

    Add me

  7. LaDiamond Fuller says:

    Add me

  8. Talitha frazier says:

    Add me

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