Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
A customer has filed a class action lawsuit saying that Six Flags amusement park is not honoring its contracts with season ticket holders by placing restrictions on park access in light of the coronavirus outbreak.
Because of the park’s change in policies, the pass holder argues that Six Flags should refund customers who purchased season tickets.
The Six Flags COVID-19 ticket refund class action lawsuit was filed by Krystal Forbes who says that on Sept. 28, 2019, she purchased four season tickets for the 2020 park season. Allegedly, she bought them online for $393.80 under the belief that there would not be restrictions on how often she could use the passes.
However, Six Flags reportedly closed its parks in an effort to help slow the spread of the coronavirus. She says that now, the park is making plans to reopen, with modifications that will continually help slow the spread of the coronavirus. These restrictions include that visitors must register to visit the park on certain days. The park will reportedly limit the number of visitors that can attend each day. Additionally, visitors must wear face masks to enter the park.
She says that she did not receive any updates from Six Flags about the new restrictions placed on season ticket holders. Instead, she only discovered on the amusement park’s website that new restrictions had been put in place in light of the COVID-19 pandemic.
According to Forbes, she discovered on the website that reservations were necessary for season ticket holders to enter the park. In her eyes, these restrictions are incompatible with the previous terms of the season tickets that she purchased.
Allegedly, where season ticket holders were previously promised unlimited visits to the park, now the ticket holders must limit their visits, because they must register in advance, and might not be guaranteed a spot at the park on the day that they which to attend.
The Six Flags coronavirus policy class action lawsuit then goes on to take issue with the requirement that all visitors wear a mask.
Forbes calls it impractical, both for her family and for other visitors.
She notes that her daughter is asthmatic, and that she is not able to wear a mask for a long period of time. Allegedly, her daughter’s ability to wear a mask is further reduced in the heat.
Speaking to the feasibility of the mask requirement in general, Forbes argues that it is not practical to require amusement park visitors to wear masks as many activities at the park would cause the mask to fly off.
Otherwise, visitors attempting to eat food or drink beverages offered at the park would also have to remove their masks to do so.
Forbes argues that these safety measures are so impractical that the park should have been closed for the remainder of the season or until the threat of COVID-19 had passed. She goes on to argue that ticket holders should have then been offered a refund for their tickets.
However, this was allegedly not the case. Forbes says she contacted the company and asked for a refund, but was denied one. She claims that the company has refused refunds to season ticket holders across the board, though the value of a season ticket has greatly decreased since the start of COVID-19.
The Six Flags amusement park COVID-19 closures class action lawsuit asserts that the company refused to fully close the park and refused to offer refunds in an attempt to profit from the COVID-19 pandemic.
Allegedly, the company has taken customers’ money without providing the service for which they paid — unlimited visits to the park in a way that is feasible. However, the restrictions in place have made visits difficult, limited, and impractical, says Forbes.
Six Flags’ refusal to offer refunds has reportedly left consumers with no option but to accept the poor deal that they have been left with. Forbes seeks compensation for herself and all other similarly affected consumers.
This is not the first time that Six Flags has faced similar claims — other customers have vied for COVID-19 refunds from Six Flags, as well.
Have you had difficulty getting refunds for events or services canceled due to the coronavirus? Share your experiences in the comments below.
Forbes is represented by Amy L.B. Ginsburg of Kimmel & Silverman PC.
The Six Flags Ticket Refund Class Action Lawsuit is Krystal Forbes v. Six Flags Great Adventure LLC, et al., Case No. 1:20-cv-06873, in the U.S. District Court for the District of New Jersey.
Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation
If you are still being charged for a flight, event or service even though it was canceled due to the 2019 Novel Coronavirus public health emergency, you may be entitled to compensation.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
196 thoughts onSix Flags Class Action Seeks Unlimited Pass Refunds
Add me as well same thing happened to me.
Add me I purchased 7 season passes tried cancelling and now they have reported it on my daughters Credit report. Please help me . My kids and I were never able to enjoy even one day at one of these parks.
We also have 4 gold membership , I called them to cancel and issue refund but they denied it. We haven’t visited park in 2 years due to covid restrictions and other rules and still paid every month. How to get the refund back ?
I purchased 4 season passes an 3 dining passes paid $661.13 right before covid, wasn’t able to use them, Can I get passes for 2022 or a refund?
I actually paid through the pandemic without any complaints even though I was on unemployment and not doing too well. I definitely knew I didn’t want to renew this contract cause it’s just not worth it for my family. 12 months was over in Aug 2021. I canceled Sept 4th. I never received confirmation of the cancellation but assumed it was done. Especially when nothing was taken from my account anymore. However 4months later they take a huge lump sum and causing me not to be able to pay my rent in full. Pretty much refusing to give me a refund even though I fulfilled my contract and attempted to cancel. I can’t believe this company is really robbing people!!
Please add me
For my 6 memberships
I would like be part of the class action as well. We purchased 4 2020 Gold with 3 full dinning in fall of 2019. My son and myself are asthmatics and with covid pandemic we were not safe being(a high risk category) in crowds which put us at greater risk to catch covid. So We were able to transfer our passes to 2021 as well as the 3 full dinning in hopes things would be better in 2021. So now 2021 is here and I reached out to a rep at Six Flags not even asking for a refund but to transfer to 2022 due to my recent diagnosis with cancer in April 2020. Medically I cannot go to public places due to a compromised immune system and I also explained starting in September I will be starting radiation everyday for 4-6 weeks. Radiation from what I was told can also lower your immune and it exhausts you. So how do I even try to go to the theme park? answer I don”t, I won’t and medically I cannot. I basically was told there are no exceptions at all for refunds or pass transfers. I feel my situation definitely deserves my season passes to be transferred to 2022 season. I can even provide medical proof from several of my doctors. I am very upset at the loss my family has to take. Please keep me updated with the class action suit. In the meantime I am going to do some investigating as well and reach out to a relative who is a lawyer. Also Channel 7 news has “7 on your side” where they investigate these unfair situations. has anyone tried to write or reach out to them yet?
Are you in NJ?
I purchased my 5 memberships on March 1 2020 when the outbreak began, that same week the park closed for and undetermined amount of time. I was not allowed to set up my account online to make payments because the park closed due to Covid. I have not used my membership at all and was placed in collections. Every time I call for assistance I’m not able to get a hold of anyone in customer service.
Same experience, $437.33 in charges, never used the pass, and they send me to collections.
How do I join this lawsuit?
I purchased two season dining passes as I do every year and I request a refund several times and finally after a year of back I took a day off and chatted with a rep online for almost two hours then they change reps and chat ended. I told them that the dining pass should be refund since I can’t use to thecapacity as I have in previous years. I even asked if they could give me refund in a gift like they said they will do for the months I paid into my membership. Please help.
I can’t use annual dining pass at all restaurants in Six Flags
since they were closed.
Some restaurants don’t have foods, drink that I want and no ice.
Some rides were close w/o explaination.
They refused to refund for Dining Annual Pass.
It is not worthing to buy it and use it
I was given a gift card that stopped working on the first day and still has several hundred dollars on it. I now just get bs answers about the card and bounced around by corporate and the park.
I saw that offer to get a Great Adventure gift card for the month u paid during the pandemic. I immediately said no way. Six Flags in NJ is terrible.
Same here and I have 5 Diamond passes