Christina Spicer  |  September 11, 2020

Category: Covid-19

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

Adults and children visit a public aquarium - seaworld closure

A federal judge has dismissed a SeaWorld closure class action lawsuit alleging the park should have provided refunds for monthly passes rendered useless when the facility was shut down in the face of COVID-19.

Indeed, according to the Sept. 9, 2020, order issued by a California judge, the plaintiff failed to support her claims; however, she will have an opportunity to amend the complaint but must do so by Sept 23, 2020.

A monthly pass holder lodged the complaint after she says she paid for an annual SeaWorld pass requiring monthly membership fees.

The SeaWorld class action lawsuit alleged that the plaintiff and other pass holders were forced to continue to pay for their memberships, even as the facilities were closed in March and April.

The plaintiff accuses the entertainment company of breach of contract and unjust enrichment for keeping monthly membership fees even as pass holders requested refunds for the months the parks were closed. The class action lawsuit alleged that the plaintiff and other putative Class Members signed up for the monthly passes believing that they would have access to the parks during the months that they paid the fee.

In response, SeaWorld argued the class action lawsuit should be dismissed because the plaintiff failed to point out any statements made by the company asserting that she would have “unlimited” access to the parks for which she paid the monthly fee.

U.S. District Court Judge Cathy Ann Bencivengo agreed with the company, stating: “Here, Plaintiff merely provides vague and general allegations. The complaint does not identify when and where she purchased the annual membership passes, nor does it identify any specific statement that SeaWorld made that she read, viewed, or heard, that led her to a belief that she would have unlimited access to the parks.”

The company also argued in its motion to dismiss that the SeaWorld closure class action lawsuit did not point to any statements made by the park when the plaintiff decided to purchase her pass.

SeaWorld argued that the plaintiff’s claims based on fraud were unsupported because they did not establish that the company had a duty to disclose the fact that they would still charge a fee in the event of a park closure.

Judge Bencivengo agreed with SeaWorld on this point, as well.

Whale in aquarium water - seaworld closure

“SeaWorld, like the rest of the world, would not have been aware it would need to temporarily close its parks due to an unprecedented global pandemic,” the order notes. “Moreover, such temporary closures were likely required under state or local orders and the decision on how to charge customers or provide other relief would be dependent on the agreements between them.”

Similarly, the judge agreed with SeaWorld regarding the class action lawsuit’s allegations that the park made misrepresentations about so-called unlimited admission to its entertainment parks.

The order points out that, although the class action lawsuit points out a footnote on SeaWorld’s website citing “unlimited admission,” it failed to indicate that the plaintiff relied on this statement when deciding to purchase a monthly pass.

The class action lawsuit’s plea for injunctive relief was also denied by the federal court. According to the order, though the complaint asserted that SeaWorld continues to charge a monthly fee despite continued closures, it fails to describe the details of the membership.

In dismissing the claim for a court injunction stopping SeaWorld from continuing to charge the fee, the judge states in the order, “because Plaintiff fails to allege any facts on when she purchased the pass, when the pass is set to expire, coupled with the fact that the park may have re-opened since the complaint, the threat of actual and imminent harm remains speculative.”

Consumers Continue to Pay Membership Fees Despite COVID-19 Closures

The coronavirus pandemic has upended life across the country with public health closures shuttering many facilities, especially in the early months of the outbreak. Gyms, amusement parks, golf clubs and other facilities were closed; however, consumers say that some of these companies continued to charge the same monthly fee.

Indeed, a second class action lawsuit was filed against SeaWorld by a pair of plaintiffs who claim they were charged fees by the entertainment park company despite widespread closures.

Unfortunately, it appears the effects of COVID-19 closures and other issues related to the pandemic will linger for some time. Top Class Actions is staying on top of coronavirus-related legal issues that affect consumers. Check back often for updates.

Did you pay a monthly membership that you could not use due to the SeaWorld closure this year? Tell us what you think in the comment section below!

The plaintiff and the proposed Class are represented by Ronald A. Marron, Michael T. Houchin and Lilach Halperin of the Law Offices of Ronald A. Marron APLC.

The SeaWorld Closure Class Action Lawsuit is Kouball v. SeaWorld Parks & Entertainment Inc., Case No. 3:20-cv-00870-H-BGS, in the U.S. District Court for the Southern District of California.

Coronavirus Lawsuits & Legal Issues

Since the COVID pandemic shut down the country, Top Class Actions has been keeping you up to date on the latest Coronavirus lawsuits and legal issues. 

Coronavirus Complete Lawsuit Guide

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.


4 thoughts onSeaWorld COVID-19 Closure Class Action Lawsuit Dismissed

  1. Brian says:

    Unfortunately we had 3 memberships and Seaworld continued charge last 10 months since March 2020. I called them for refund but they don’t accept. Even membership cheaper right now but they charged without discount.

  2. Bernice says:

    Yes and keep getting charged even though my contact was up with them back in December

  3. Heather Grace says:

    I purchased a two park basic pass for three members of my family in March (pre-pandemic). Despite the park closure (as understood, we as a nation were all in shock)…BG/Seaworld sent updates to members claiming that members who continued to pay monthly dues for annual passes would receive perks to include upgraded memberships, special events, and extended memberships if continued payments received….we held out thinking that all things considered…this would pass (no pun intended) and that in the end we would gain from being loyal members and that COVID would end and the park would reopen (at whatever time despite possibly losing out financially upfront on the backend we were helping the park and would gain in the future by having a park that continued to operate post-covid with added perks under the existing payment terms (upgraded membership that included free parking additional tickets for guests in company and parking). Needless to say, we tried to make a reservation on the day of open inventory for Haloscream and inventory only offered under basic membership left only options for one member to attend on one day while next reservation appeared to be open for remaining two members on same day to be reserved – only to find that they were for Tampa on the day after option selected at time slot not even considered – 1100a.m.). Called customer service – wait time of one minute turned to forty minutes – then opted for return call. Two hours later received call from customer service rep in Guatemala that could offer nothing. NOTE: he was awesome but forty more minutes later … no resolve…no recourse….still paying monthly and no inventory available……..tried contacting SeaWorld via phone….no luck….. :( JUST disappointed beyond belief….automated system is trash….CS cannot assist….yet my money keeps coming out of my account. even asked to cancel and told that they could not assist would have to use “contact us” on site…which got me to Guatemala in the first place.

  4. FELICIA REDDICK says:

    add me in

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.