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Sallie Mae Reaches New Amended Class Action Settlement Agreement

By Kimberly Mirando

 

Sallie Mae
UPDATE: A federal judge granted Final Approval to the Sallie Mae TCPA Class Action Lawsuit Settlement on September 17, 2012. Settlement checks should be in the mail shortly.
 
An amended settlement agreement has been reached in the Sallie Mae class action lawsuit settlement we reported on in October 2010. Under the new class action settlement agreement, Sallie Mae has agreed to pay an additional $4.65 million to cover potential claim payments to Settlement Class Members not included in the original settlement.

To refresh your memory, Sallie Mae agreed to pay $19.5 million to settle a class action lawsuit that accused the lender of violating the Telephone Consumer Protection Act (TCPA) by making automated or pre-recorded phone calls to Sallie Mae customers’ cell phones without their prior express consent. Class Members of the Sallie Mae class action settlement include all persons who received one of these automated calls from Sallie Mae or one of its subsidiaries between October 27, 2005 and September 14, 2010.

The original class action settlement agreement excluded Sallie Mae customers who had ever been 180 days or more delinquent on a Sallie Mae loan payment or who had already paid off their Sallie Mae loan balance. The new class action settlement agreement now includes these consumers.

Besides requiring Sallie Mae to pay an additional $4.65 million into the class action lawsuit settlement fund, the amended settlement also provides extended deadlines for Class Members to file claim forms, revocation request forms, objections and exclusion requests. These new deadlines can be found at www.ArthurTCPASettlement.com.

The amended settlement agreement also provides that Class Members who have been 180 days or more delinquent on an extension of credit at any time are now eligible for a cash award if they have since repaid that extension of credit in full; otherwise they are eligible only for a reduction of their existing debt, which is the same relief those Class Members were entitled to under the original class action settlement agreement. The amended agreement also allows Class Members who excluded themselves from the class action lawsuit settlement to withdraw that exclusion by written request on or before the objection deadline. Further details on the amended settlement agreement can be found at www.ArthurTCPASettlement.com.

Class Members of the Sallie Mae class action lawsuit settlement are entitled to receive either a cash award of $20 to $40, up to a maximum of $500, or a reduction of their principal balance if they submit a claim form by the new deadline of August 31, 2012.

Class Members who submit a valid and timely claim form will be eligible for the following award options:

– Class Members who have never been 180 days or more delinquent on their payments on extensions of credit owned or serviced by Sallie Mae or any other affiliate or subsidiary of SLM Corporation will be entitled to make claims for: (a) a cash payment (the “Cash Award”); or (b) a one-time reduction from the principal balance of the Settlement Class Member’s outstanding extension of credit (the “Reduction Award”).

– Class Members who have been 180 days or more delinquent but who subsequently repaid the extension of credit in full will be entitled to make a claim for a cash payment (the “Cash Award”).

– Class Members who have, at any time, been 180 days or more delinquent on their payments on extensions of credit owned or serviced by Sallie Mae or any other affiliate or subsidiary of SLM Corporation, and have not repaid their loan in full, will not be entitled to make a claim for a Cash Award, but rather are eligible for a one-time reduction from the principal balance of the Class Member’s outstanding extension of credit (the “Reduction Award”).

– Class Members whose extensions of credit have been charged off for purposes of accounting shall not be entitled to a Cash Award or Reduction Award. Instead, if there is any money remaining in the settlement fund after payment of various settlement costs and monetary awards, such monies will be distributed to court-approved, non-profit charitable organization(s) with the mission of promoting access to higher education. In addition, with respect to Class Members who do not have and have not had any lending or servicing relationship with Sallie Mae, or any other affiliate or subsidiary of SLM Corporation, Sallie Mae will make a minimum cy pres payment of $85,000 to organization(s) devoted to promoting higher education.

Claim forms and more information on your rights in the Sallie Mae TCPA Class Action Lawsuit Settlement can be found at www.ArthurTCPASettlement.com.

 

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Updated October 1st, 2012

 

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17 Comments

  • Anonymous April 23, 2012

    In 2006 – 2009 I had continuous automated calls from sallie mae telling me that I was delinquient on my student loans and I knew that I wasnt and I tried on several occasions to get ahold of customer service and never could reach any one. So I kept paying the bills and receiving the automated calls.

  • Anonymous July 19, 2012

    $20-40, a maximum of $500… when each unlawful call could be worth $500-$1000. Many people received more than 15 calls a day for months. I see why they settled! So this settlement is more symbolic and for the purpose of sending a message to other corporations rather than intending to provide any true relief for borrowers. I presume that those who’ve been hit hardest by the recession, who couldn’t find jobs paying more than $8-10/hour upon graduating and subsequently had their loans sold off in the wake of delinquency (those most in need of relief) will be SOL. Jackpot for the attorneys, though!

  • Anonymous August 1, 2012

    When Sallie Mae began contacting me they were the first call I would receive in the morning and the last call I would receive at night. Every hour on the hour everyday! I had to contact the state’s attorney general’s office to have them cease and desist. I had to file formal complaints more than once! This behavior from Sallie Mae had to constitute some form of harassment. Class action against Sallie Mae, its about time!

  • Anonymous September 5, 2012

    Well I feel that all students that are part of this law suit should just be compensated period both ways for all the headache and time and money that we have all spent trying to deal with them period. Thy just by far are the worst at ustomer service, and are very rude and nosy.

  • Anonymous October 12, 2012

    i’m glade it’s over but i pressured into taking out another loan just to pay salliemae the calls were very destrubing. sometime i would be talking to someone from england with aheavy acient. it’s about time my life is still in deat. good luck everyone in my shoes . thanks!!!!!!!!!!!!!!!!!!!!

  • cynthia January 7, 2013

    well it’s a final settlement now so cut the checks for those who have been waiting!!!!!!!!! please contact me i need that little money to pay bills. please reply

  • Anna Williams April 18, 2013

    I was told that I approved for the settlement and was getting the fund but I didn’t get a penny yet so if somebody can call me and let me now what’s goin on or were the funds are goin since I never recieved anything yet please have great day and call me at (907)717-1646 I will answer but please remember I live in Anchorage Alaska so there is a time differents ok have a nice day and enjoy just please call me 574682871

  • Angel May 30, 2013

    I GOT A CHECK FOR $118.00

    • joe vela January 12, 2014

      What just $180. There is nothing!

  • Andrea Tadpole September 12, 2013

    I got a settlement check for $118.30, deposited it and it was returned UNPAID. I WANT MY MONEY PLUS BANK CHARGES!! Its bad enough Sallie Mae screwed me over, now this??

  • kathy October 29, 2013

    still waiting on my check. anyone got a number we can call to see what is going on?

  • Paul Keene November 3, 2013

    For years sallie mae has bug me with those automated phone calls.But in this last year think God they have stop.So if there is a way to stop this from happening to others please by all means go ahead.I have over six years of legal training in law alone and I know there are ways to make them stop there automated calling because in most state this can be unlawful.

  • Merrill November 24, 2013

    Anybody have a phone number to reach these people? I’m not sure I ever received any settlement.

  • trina January 27, 2014

    still waiting on my check!!!!! 1/27/2014

    • Paddy April 20, 2014

      I still have the postcard with a # of 888 730 7196 I am going to call tomorrow 4/21/14

      • Susan September 16, 2014

        I have been calling that number for the last year and it has rang busy the whole time!!!

  • Rodney May 20, 2014

    Sallie Mae now is committing another scam. They are going into high schools allowing for high school students to co-sign on student loan applications for other high school students without any parental notification. Even when it is done in a coercive, fraudalent manner. I personally witnessed this. Have documentation to support the claim. I am not trying to find out where is the next class action or individual lawsuits are being filed. If anyone knows, please let me know.

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