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A class action lawsuit accuses Wyndham of falsely representing the value and benefit of vacation timeshares.
Plaintiffs David J. Kriens Sr. and Brenda L. Kriens say they have been Wyndham timeshare owners since July 2015, and have paid more than $80,000 to Wyndham.
The Kriens say that Wyndham has created a “highly organized and fraudulent scheme” to sell timeshares to prospective owners.
Allegedly, the company misrepresents the timeshares in order to entice customers to purchase them, but does not disclose certain prohibitive limitations about the purchases.
The Wyndham class action lawsuit says that Wyndham’s timeshare business is driven by the sale of Vacation Ownership Interests (VOIs). Allegedly, these interests are represented by “points” in Wyndham’s business model.
The Kreins say that purchasers enter into a contract, agreeing to pay a certain amount of money for a certain number of points. These points can then allegedly be used to stay at several resorts owned or operated by Wyndham or an affiliate.
To stay at a resort affiliated with Wyndham, customers reportedly must use the points. The Wyndham vacation class action says that the number of points required to stay at a resort is based on a number of factors.
The Wyndham class action states that some locations and dates of vacation require more points to book, while to book during other times and at other locations uses fewer points.
The Kreins’ Wyndham class action lawsuit says that this much is represented to prospective customers, but representatives for the company do not accurately represent certain limitations of the system.
Allegedly, representatives do not warn customers that they are in competition with other point holders to have access to vacation timeshare spaces.
Additionally, the vacation class action lawsuit says that the company restricts the availability of reservations by using the spaces for marketing and rental income.
The Wyndham false advertising class action lawsuit claims that Wyndham knowingly misrepresents the rentals to plaintiffs in the interest of increasing its profits.
The Kriens call Wyndham and affiliates “sophisticated parties with superior knowledge of complex real estate and business transactions as to each and every [customer.]”
Allegedly, the company was under “continuous duty” to disclose the stipulations and limitations of the contracts, but failed to do so. The customers say they had no choice but to rely on the company’s representations of its products, and were financially injured by it.
This Wyndham class action lawsuit is not the only one of its kind — a separate Wyndham class action lawsuit takes issue with similar points.
The Kreins are represented by Donald S. Hackett III.
The Wyndham Vacation Timeshare Class Action Lawsuit is David J. Kriens Sr., et al. v. Wyndham Destinations Inc., et al., Case No. 6:19-cv-01650-RBD-EJK, in the U.S. District Court for the Middle District of Florida at Orlando.
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102 thoughts onWyndham Class Action Alleges Fraudulent Timeshare Scheme
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I am a Wyndham member since 2019.. Was tricked regarding the monthly amount had to pay, since they opened a credit card account in my name for the deposit without realizing it. Tricked again in buying more points and turned out that I have 3 accounts. Only once was I able to use my point in Margarita Vile Resort in PR. In a meeting with sales rep was informed regarding changes and that would not be able to use my point due to reserved rooms for their other affiliates. They recommend reservations be made with RCI (another affiliate) but you have to pay fee for their service. I made various reservations with RCI for trip to Europe, upon cancel due to Covid and was not reimbursed all the money paid. Please include me in the class action.
I have been an owner for over 5 years and cannot get into the resorts when i want to. I paid over $30k and cannot utilize the resorts as explained to me at time of purchase. Please add me to the lawsuit as I would like to try to get my money back for this.
I am a Worldmark customer but recently stayed on a Wyndham property and attended their “update” which turned out to be high pressure sales pitch for us to buy in at over $100K through some type of bridge program. We told them no but since we were not informed about the process last year she told me she needed my info to access my offer. Turns out they were running my credit when I clearly told the rep I did not want to apply for anything. We finally left 3 sales rep later. Please add me to the list.
This company lied about the original amount the actual purchase price of the timeshare. They never gave me original copies of what I signed only an emailed documents that had been changed and sent to me electronically which was different. I was told they don’t give the customer back the original documents. They lied and mislead me into believing the actual price of the entire timeshare was $3,700 when in fact It was over $13,000!!!! I have tried disputing it with them but they will not do anything. Please help me get out of this nightmare!!!
I was a Worldmark Owner which was bought out by Wyndham. I was asked to purchase more and was told a lie that there was a new program that would allow me to rent my condo and make income to pay off my debt. In order to do this I would need to purchase more credits as there was a minimum amount necessary to be in the program. It was a new program and not announced as yet. Unfortunately it was a lie. I could not return it and now can’t even access what I had paid for. I was later told by a Wyndham salesperson not to buy Worldmark anymore and I should buy Wyndham. I should add that a credit card was opened in my name for $6000 – I did not open a card. I told them I did not want to. Guess what I started receiving bills three months later. I had never received the card, but they showed me a copy of where I had signed up. I believe that was the signature I used to let them check my credit.
Wyndham opened a credit card in my name to get a 5k deposit. They canceled my contract but I had to pay 3650$ for them to get me out of it. Now the 5k is 6k and it’s in collections. I need that gone.
We are in the same boat. We lost about $15k plus “maintenance” fees that we’ve been paying. They didn’t explain properly how certain key things work with a timeshare and we had no prior experience with this. They wore me down and wouldn’t let us leave, took advantage of the fact that I was a new Mom, our baby was with us. Anytime we want to use our points, nothing is available and then they claim that we have to pay housekeeping fees. I would love to get what we paid back and be added to this suit. We’re both teachers and really feel taken advantage of. This really hurt us financially.
Hi, my husband and I have been robbed of more than $20,000 by Wyndham. Can we be added to this lawsuit. Please let me know.
THEY STOLE MY PAID OFF WORLDMARK AND ATTACHED A NEW LOAN AND THEN SIGNED ME UP FOR A CREDIT CARD SO MUCH MORE PLEASE CONTACT ME I HAVE ALL THE DOCUMENTATION 951-237-9454
Please add me and my husband.