Walgreens robocalls class action overview:
- Who: Walgreens is facing a class action lawsuit over robocalls.
- Why: Walgreens is accused of making repeated robocalls to individuals on both the National Do Not Call Registry and Walgreens’ internal do-not-call list.
- Where: The Walgreens robocalls class action was filed in federal court in Illinois.
Walgreens is facing a class action lawsuit saying that it makes repeated unwanted robocalls to customers on do-not-call lists.
Plaintiff James Coleman says he is on both the National Do Not Call Registry and Walgreens’ internal do-not-call list, yet he still received repeated unwanted robocalls from the company.
Walgreens’ repeated robocalls are a violation of the Telephone Consumer Protection Act (TCPA), according to the class action.
“Mr. Coleman knew these were prerecorded calls because each call played a message that was identical in content and length, and the same monotone female voice (likely artificial) was featured on each call,” the class action says.
Coleman received eight different robocalls despite telling Walgreens that he did not want to receive the calls.
Walgreens owes as much as $1,500 per call, lawsuit claims
The plaintiff is entitled to at least $500 in damages per call and up to $1,500 if the court finds that the company’s actions were willful, per TCPA guidelines noted in the class action lawsuit.
While Walgreens didn’t make the calls itself, the company subcontracted out the calls and is still therefore responsible for their content, the robocalls class action says.
“Walgreens ratified the TCPA violations by knowing facts that would cause an ordinarily prudent person to inquire as to whether its third-party vendors were complying with the TCPA,” the class action says. “For example, Mr. Coleman informed Walgreens that he was continuing to receive unwanted calls after he told Walgreens to stop them.”
Hundreds of pharmacists at several Walgreens locations across the country staged a walkout in early October in protest of what they argue are harsh work conditions.
Have you received a robocall from Walgreens? Let us know in the comments.
The plaintiff is represented by Thomas A. Zimmerman, Jr., Sharon A. Harris, Matthew C. De Re and Jeffrey D. Blake of Zimmerman Law Offices PC and Max S. Morgan of The Weitz Firm LLC.
The Walgreens robocalls class action lawsuit is Coleman v. Walgreen Co., Case No. 1:23-cv-15376, in the U.S. District Court for the Northern District of Illinois.
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75 thoughts onWalgreens class action claims retailer made robocalls without consent
Walgreens they have called me two many times
Walgreens they have called me numores times
Please add me I’m sick of all these companies including Walgreens with their calls and texts
Yes I have been contacted by Robo calls from Walgreens started 3 years ago an I had changed my phone number 2 time in that span of time because they had robo calls coming in not just from Walgreens but other companies as well I have so many spam numbers call my numbers it’s unreal! I should be included on this.
RECEIVE THEM ALL THE TIME. PLEASE ADD ME
Add me. I get those calls a lot.
Please add me as well, I received multiple robo calls from Walgreens. I kept checking on my current status on the DO NOT CALL REGISTRY, to insure I was in always updated on the list.
Please add me as well as I deserved calls and text
I receive too many robocalls from Walgreens, period.
I receive these calls frequently sometimes three or more times per day.
Please send me a form for the Class Actions Lawsuit so I can fill it out, my email abduljabbarmuhammad@gmail.com
Please add me
I been on do not contact list since from day one. Walgreen text me and when I go to pick up medicine they don’t know anything about the text, medicine not ready for pick up as the text message say and, can’t tell me who sent the text. Frustrating because I have to wait 30 minutes at the least for medication.
Add me
Please add me. I received several calls a day on certain occasions.
We get these calls way to many times.