Sage Datko  |  March 4, 2020

Category: Legal News

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

Unsolicited text messages from hotels may warrant compensationTens of billions of unsolicited text messages and phone calls are made to Americans every year. While many of these calls and texts come from spammers, many are also made by legitimate companies, including real estate agencies, car dealerships, and hotels.

According to complaints from consumers, Melia Hotels may be sending unsolicited text messages advertising deals and special pricing offers.

If you have received unsolicited text messages from Melia Hotels, you may be wondering how the hotel obtained your contact information, as well as how to stop annoying and intrusive texts or calls.

Why Am I Receiving These Texts?

Melia Hotels may have sent potential customers unsolicited text messages regarding special room rates or other deals. Specifically, these messages may have been in reference to Black Friday or Cyber Monday deals, and would have been sent to potential customers living in California, Arizona, Washington, or Oregon.

Melia Hotels and other companies may use unsolicited advertising text messages and phone calls in order to promote special offers or entice potential customers to do business with them. In addition to common forms of advertising such as television ads, print ads, or billboards, many companies are now using targeted text message advertising to reach consumers.

However, unless you have given Melia Hotels your express consent to be contacted, these messages may be prohibited under the Telephone Consumer Protection Act.

How Did Melia Hotels Get My Number?

Businesses may obtain consumers’ numbers in a variety of ways. They may get the number when consumers sign up for loyalty or rewards programs or input their phone number into online forms, or they may purchase phone numbers from third-party data providers. Other companies may obtain phone numbers from voter records, or from systems that capture the numbers of people who call 800,888, or 900 numbers.

In the case of Melia Hotels, it is believed that the chain may have obtained customer numbers through the company’s loyalty program. This program entitles customers to earn points and potentially qualify for upgrades or discounts. However, simply signing up for a rewards program does not give a company consent to contact a consumer. If you have been contacted by businesses without your consent, you may be able to block future texts or phone calls.

How to Block Unwanted Texts

Consumers who have been contacted by Melia Hotels without their consent may be wondering how to block unwanted text messages. Many phone service providers offer call and text blocking services, and some phones come with built-in call blocking features. Free or paid apps may also be downloaded to cell phones in order to detect and prevent solicitation calls or texts.

Another way to prevent intrusive calls or text messages is to register your phone number with the National Do-Not-Call list. This list protects consumers from being contacted by companies and telemarketers. Consumers may also be able to report these intrusive or harassing messages to their cell phone service provider, or to the Federal Trade Commission, which enforces the Telephone Consumer Protection Act.

Are Unsolicited Text Messages Against the Law?

Under the Telephone Consumer Protection Act, unsolicited text messages and phone calls may be illegal. The TCPA prohibits companies from contacting consumers without their consent, as well as regulating the ways that consumers may be contacted. Under the TCPA, consumers who are subject to unsolicited texts and calls may be eligible to pursue compensation of between $500 and $1,500 for each violation of the law.

If you live in California, Arizona, Washington or Oregon and have received unsolicited advertising text messages from Melia Hotels, you may be eligible to hire an attorney to review your case and determine whether you qualify to file a class action lawsuit against the hotel and resort chain.

Join a Free Melia Hotels Class Action Lawsuit Investigation

If you received text messages from Melia Hotels advertising Black Friday or Cyber Monday deals and you live in California, Arizona, Washington or Oregon, you may qualify to join this TCPA violation lawsuit investigation.

Fill out the form on this page for a free case evaluation by a TCPA attorney.

Get a Free Case Evaluation

This article is not legal advice. It is presented
for informational purposes only.

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.


Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.