Abraham Jewett  |  October 13, 2022

Category: Privacy

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Close up of Samsung signage one exterior of building.
(Photo Credit: JPstock/Shutterstock)

Samsung Galaxy biometric data arbitration overview: 

  • Who: A group of nearly 50,000 Samsung Galaxy mobile device users claims Samsung is refusing to fulfill its obligation to pay for arbitration proceedings. 
  • Why: Galaxy users claim Samsung is unlawfully collecting their biometric data through the use of its facial recognition technology. 
  • Where: The case is in Illinois federal court. 

A group of nearly 50,000 Samsung Galaxy mobile device users is accusing the company of refusing to pay its share for arbitration proceedings the company has mandated over claims it unlawfully collected their biometric data

The group filed a petition and a motion to compel arbitration last week, with the device users arguing Samsung is acting in a “blatant display of hubris and hypocrisy” by declining to pay their portion of the costs to have the arbitration proceedings. 

Samsung is accused of breaching its own commitment to pay for its portion of any individual arbitration proceedings the company itself requires in order to resolve disputes with it. 

“For nearly a decade, Samsung has included a forced mandatory arbitration provision and class action waiver in its terms and conditions wielding it as a shield to successfully evade class actions and, more importantly, liability,” the mobile device users’ motion to compel arbitration says. 

Samsung accused of reneging on obligation to help pay for arbitration proceedings 

Galaxy device users claim Samsung says it will only arbitrate their claims if each of the individual consumers — of which there are tens of thousands — pay the fees necessary for the proceedings to take place. 

Samsung is being accused of violating Illinois’ Biometric Information Privacy Act by allegedly covertly collecting, generating and storing the biometric identifiers of consumers who use its Galaxy mobile devices. 

Galaxy device users claim Samsung uses its facial recognition technology to collect their biometric identifiers when they take selfies on their mobile devices. 

Last month, in a separate biometric privacy case, Kronos agreed to pay more than $15 million in order to resolve claims the company violated Illinois biometric privacy law with the fingerprint time clocks it manufactures.

Have you had your biometric data collected by a company without your consent? Let us know in the comments. 

The plaintiffs are represented by Jonathan Gardner, Melissa H. Nafash, Jonathan Waisnor and Shannon K. Tully of Labaton Sucharow LLP, and Mark R. Miller of Wallace Miller.

The Samsung Galaxy biometric data class action lawsuit is Wallrich, et al. v. Samsung Electronics America Inc., et al., Case No. 1:22-cv-05506, in the U.S. District Court for the Northern District of Illinois. 


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75 thoughts onSamsung pushes for arbitration over alleged unlawful collection of biometric data

  1. Laura Pieper says:

    I bought a Samsung Galaxy for my teenager over a yr ago.
    I am very concerned that their privacy was violated by Samsung and had no clue in the matter
    How do I know or can I know for sure?
    If so what is the next step? Thank You

  2. Rhonda Hensley says:

    Always used Samsung galaxy add me

    1. Michelle Scudder says:

      Always used Samsung

  3. Valonise Cosby says:

    Add me also have

    1. Valonise Cosby says:

      Add me I also have had Samsung phones in the past

  4. Deidre Spaulding says:

    I have used Samsung products for years. I have tablet and phone currently.

  5. Lorraine Vono says:

    On my 3rd. SAMSUNG Phone.
    Please add me

    1. Jasmine PD Brown says:

      Add me

    2. Ro Late says:

      Add me

  6. Nicole Ciefredo says:

    Please Add Me

  7. Diane Cabay says:

    Please add.me I’ve owned galaxy phones for years

  8. Tanya Pierce says:

    Please add me. I’ve had and still do and use several Samsung phones and tablets. I get a lot of spam calls everyday and calls from telemarketing on stuff I’ve never signed up for. I seem to have lots of problems with my devices.

  9. Chris P says:

    Please add me if applicable. Ive been living in Illinois and i own a Samsung S10e for 4-5 years

  10. Eileen says:

    I used to own a Galaxy S5. I currently use a Samsung tablet.
    I have a question for the law firm: I understand that if they lose the case the plaintiffs pay nothing. In the case of a win, the plaintiffs receive the settlement less the attorneys’ cut. Do I understand correctly that the payments to the plaintiffs will also be reduced by the attorneys’ expenses? If so, what is a realistic estimate of a plaintiff’s portion of the settlement that can be expected?

    1. Karlos says:

      I think its 33.33% deduction from plaintiff win of $5,000 so $1,666.50 totaling their services … leaving u with $3,333.5… I think its kinda high but I guess its whats called standard fee…

      1. Denise dodson says:

        Please add me ives owned samsung for years

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