GoodRx class action claims company shares personal info with Meta, Google, others

GoodRx class action overview: 

• Who: GoodRx is facing a class action lawsuit from plaintiffs related to personal information the company allegedly shared. 
• Why: GoodRx allowed Meta, Google and Criteo to spy on its customers without permission, the class action lawsuit claims.
• Where: The GoodRx class action was filed in federal court in Florida.

GoodRx is facing a class action lawsuit claiming that the company allowed Google, Meta and Criteo to spy on its customers, and shared customer personal information with those companies without permission.

GoodRx is accused of violating federal wiretapping statutes, consumer protection laws and common law privacy rights by allowing the technology companies to intercept communications between GoodRx and its customers on its website and app. 

GoodRx allows the technology companies to have their tracking pixels downloaded on web browsers of customers, the lawsuit alleges.

Those tracking tools and softwares are embedded on the GoodRx website and app along with business analytical tools and the technology companies then gain access to customer personal information and pass it along to advertising companies while monetizing that information, the GoodRx class action says.

“The Pixel then deploys on the Internet browser of each GoodRx platform user for the purpose of watching, intercepting and recording the GoodRx platform user’s electronic communications with GoodRx, including their mouse movements, clicks, keystrokes (such as substantive information being entered into an information field or text box), URLs of web pages visited, and other electronic communications in real-time,” the GoodRx lawsuit contends.

Sensitive physical and mental health information is being released to advertisers, GoodRx lawsuit says

Plaintiffs Thomas Hodges, HaleyRae Cannell, Danielle Benedict, Christopher Britton, Xe Davis and Emily Hoza say that allowing advertisers to have access to Information about their physical and mental health is a violation of confidentiality and releasing that sensitive information can have a direct negative impact on them.

GoodRx also faced a class action lawsuit in March claiming it shared its customers’ medical information with platforms like Meta, Google and Criteo.

Do you use the GoodRx website or app? Let us know in the comments.

The plaintiff is represented by Patrick S. Montoya and Markus M. Kamberger of Whitfield Coleman and Montoya along with Jonathan B. Cohen, Gary M. Klinger, Daniel K. Bryson and Jacob R. McManamon of Milberg Coleman Bryson Phillips Grossman PLLC.

The GoodRx class action lawsuit is Hodges, et al. v. GoodRX Holdings Inc., Case No. 1:23-cv-24127-XXXX, in the U.S. District Court for the Southern District of Florida.

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