Abraham Jewett  |  July 25, 2022

Category: Legal News

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Old man accepted call with unknown person by smart phone at home - scam calls, auto warranty
(Photo Credit: Thx4Stock/Shutterstock)

Auto warranty robocalls FCC order overview: 

  • Who: The Federal Communications Commission has ordered all of the phone companies in the U.S. to stop carrying traffic from Roy Cox Jr., Aaron Michael Jones, and their Sumco Panama companies. 
  • Why: The FCC says the operations run by Cox, Jones, and Sumco Panama are responsible for sending billions of scam auto warranty robocalls to consumers. 
  • Where: Consumers nationwide have been sent auto warranty robocalls. 

The Federal Communications Commission (FCC) directed all phone companies in the U.S. last week to stop carrying traffic from certain individuals and companies the agency says have been spamming consumers with scam auto warranty robocalls. 

The order was issued on July 21 and came from the FCC’s Robocall Response Team, Law360 reports. 

The FCC previously issued a cease-and-desist order to a group of smaller carriers it claimed were sending robocalls originating from Sumco Panama companies owned by Roy Cox Jr. and Aaron Michael Jones — in addition to their international associates. 

Within its order the FCC also gave wireless carriers the green light to eliminate carrying traffic from Cox, Jones and Sumco Panama without having to worry about being in violation of federal carriage requirements, Law360 reported. 

FCC Chairwoman Jessica Rosenworcel has accused Cox, Jones, and Sumco Panama of being responsible for sending consumers billions of unwanted and fraudulent auto warranty robocalls. 

“We are not going to tolerate robocall scammers or those that help make their scams possible. Consumers are out of patience and I’m right there with them,” Rosenworcel said in a statement. 

FCC demands wireless carriers find way to put an end to auto warranty robocalls

The enforcement bureau of the FCC demanded wireless carriers also do whatever it takes to avoid carrying traffic from Cox, Jones and Sumco Panama in the wake of them being warned about the problem July 7. 

Wireless carriers were previously only given an authorization by the FCC to stop carrying traffic originating from the auto warranty robocall operators, whereas now they have officially been ordered to do so, Law360 reports. 

“Now that U.S. voice service providers know the individuals and entities associated with this scheme, the Enforcement Bureau will closely monitor voice service providers’ compliance with this order and take appropriate enforcement action as necessary,” acting FCC chief Loyaan Egal said in a statement. 

The FCC warned consumers earlier this month to watch out for scam auto warranty calls coming from individuals falsely claiming to be representatives of a car dealer, insurer or manufacturer. 

Have you been on the receiving end of scam auto warranty calls? Let us know in the comments! 


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45 thoughts onFCC orders all phone companies to block auto warranty robocalls 

  1. Dawn says:

    Please add me.

  2. Kerry Walsh says:

    I have been receiving said robocalls for some time now and they seem to come at the most inconvenient time. I had gotten so fed up one day I decided I was going to have some fun and I did. I asked the person on the other end if I could insure my 1927 Ford Model T, all they did was stutter and stammer. Right now I’m typing here on my desk top and guess who I get a call from, some company about my car warranty. I’ve told some of these nuts calling I don’t have a license let alone a car. I don’t know how to drive. The person calling I’m pretty sure was from the Philippines (I have no issues as to who calls me, I could tell by his accent) . There were days I was getting 8 – 10 of these calls and were so annoying. We all answer these calls because the call is coming from our area code so you do suspect it to be a person calling from another country. I am sick and tired of taking these calls assuming it could be an important only to find it’s a robocall. I would like to know what I have to do to be a part of the class action lawsuit.

  3. Velta McNelly says:

    I receive a lot of these calls. I don’t own a car. Thank you

  4. Patricia Allen says:

    I have received several calls. I was saving them and blocking calls but that did not do any goodbb

  5. Mary Jo Felderman says:

    We receive at least 3-4 calls about extending the warranty on our vehicles. Funny thing is, we no longer have those vehicles!

  6. judy chirdon says:

    I am so sick of thes every day three in a row different numbers that you cannot call back on tell them my warrenty is good for 3 years through ford they hang up

  7. Gloria Meredyk says:

    I received these calls every day for a car we no longer owned.

  8. Renae Baird says:

    I receive these robocalls daily, so much so that I have to turn off my phone ringer. Please add me.

  9. Peggy Ann Minor says:

    I receive robo calls for a auto warranty very often and also get them in the mail. Please add me.

  10. LShonda Smith says:

    Join list, tired of these calls!!

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