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U-Haul data breach class action overview:
- Who: A U-Haul customer is suing the company.
- Why: The plaintiff says the company allowed customer information to be exposed in a data breach.
- Where: The U-Haul data breach class action was filed in an Arizona federal court.
U-Haul didn’t adequately protect its computer systems, leading to cybercriminals obtaining the personal information of customers in a data breach, a new class action lawsuit alleges.
Plaintiff Chris Bagley filed the class action lawsuit against U-Haul International Incorporated Sept. 22 in an Arizona federal court, alleging negligence, unjust enrichment, breach of contract and violations of the Driver’s Privacy Act.
According to the lawsuit, the hack started on Nov. 5, 2021, and continued for seven months through April 5, 2022, leaking personal information including names, dates of birth and driver’s license numbers.
The hackers accessed two passwords used to control U-Haul’s systems, the U-Haul class action states. That gave them access to personal information that has “been used and will continue to be used in a variety of sordid ways for criminals to exploit Plaintiff and the Class members and to profit off their misfortune,” the lawsuit alleges.
U-Haul class action claims company lacked security practices
U-Haul did not have proper security practices in place to safeguard its customers’ personal information and failed to provide timely and adequate notice of the breach, Bagley alleges.
He says he was not advised of the U-Haul data breach until September 2022.
It was only earlier this month that U-Haul International disclosed that it was the victim of the data breach that exposed the names and driver’s license information of some of its customers.
As a result, Bagley and other customers face an impending identity theft risk, he says.
“This risk will continue for the rest of their lives, as Plaintiff and Class members are now forced to deal with the danger of identity thieves possessing and using their Personal Information,” the U-Haul class action states.
Bagley looks to represent any U-Haul customer affected by the breach.
He seeks an injunction requiring U-Haul to improve its data security systems and protocols and conduct future annual audits and pay for credit-monitoring services for affected customers. He’s also seeking certification of the class action, damages, fees, costs and a jury trial.
Were you impacted by the U-Haul data breach? Let us know your thoughts on this class action in the comments!
Chris Bagley is represented by Rory Brian Riley of Morgan & Morgan and William B. Federman of Federman & Sherwood.
The U-Haul data breach class action lawsuit is Bagley v. U-Haul International Incorporated, Case No. 2:22-cv-01608, in the United States District Court for the District Of Arizona.
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101 thoughts onU-Haul class action accuses company of neglect that led to data breach
We received a letter from uhaul indicating the exposure. please add us to the lawsuit
Hi, I also got a letter from U-Haul saying that on September 7, 2022 the accessed information included my name and driver’s license, or state identification number. They offered an Equifax 1-year credit protection plan, but I wish to join the class action lawsuit. Can you please let me know how to join?
I received a letter from u haul
Yes how I received a letter as well stating that my information has in fact been leaked they were apologizing and that they’re offering a couple years of credit monitoring and response to the leak, I definitely would like to be added to this list & and if you need any other further information please don’t hesitate to contact me.
Thank you for the time & I look forward to hearing from you soon
I received the letter from U-Haul corporate stating that my information was compromised. I can assure you that I will not be using U-Haul again until I’m properly compensated for their negligence. Thank
You.
Please add me to the suit. I got notification from Uhaul and the waited to let me know about the breach. Now I’ve had to change so many things and it’s not right
End of September 2022 I received a letter from U-Haul advising me that an incident involved some om my personal information. The information included my name, and one or more of the following: address, phone number, date of birth, e-mail address and drivers licence number.
Have had scam phone calls, text messages, and a hell of a lot of e-mails, for a very long period now. Not until I read their letter did, I realise that this has all been associated by U-Haul being hacked!
I received email from U-Haul stating there had been a breach. When I called they told me that only my name, driver’s license and phone number had been hacked. They lied. Hackers got everything including my DOB and phone along with rest. Why were they holding this information in their system for years after the fact??!! Please me to the lawsuit.
I too received a letter from U-Haul ,and have been worried ever since
I received a letter in the mail and want to be added to the lawsuit
I received an email from Uhaul advising I was impacted
I live in Ohio – and I received only AN EMAIL regarding this on 9/12/22- NOTHING IN THE MAIL! Our postal service in my area is VERY POOR, and would not surprise me if I was supposed to receive a letter as well – Please add me to the list as I am VERY UPSET about this data breach – their resolution offered was very very inadequate in my opinion. I called U-Haul very upset about this, and they “supposedly escalated” my concerns, and were supposed to have their “legal department” contact me – which was almost 2 months ago, and still NO return call to this day. Thank you.