Jon Styf  |  October 19, 2023

Category: Data Breach
Coinbase logo displayed on a smartphone screen, representing the Coinbase lawsuit.
(Photo Credit: salarko/Shutterstock)

Coinbase lawsuit overview: 

  • Who: In a new lawsuit, Plaintiff Mignon Eugenie Guishard-Pole accuses Coinbase of not protecting her account. 
  • Why: Guishard-Pole claims Coinbase allowed a hacker to gain access to her account and withdraw 10 Bitcoin, worth $488,260.90 when originally deposited.
  • Where: The Coinbase lawsuit was filed in federal court in New York.

Coinbase faces a lawsuit claiming it did not protect a user from a hacker that entered the client’s account and stole 10 Bitcoin.

The Bitcoin were worth $488,260.90 when originally deposited. Plaintiff Mignon Eugenie Guishard-Pole seeks $842,450.10 in damages.

The 70-year-old Guishard-Pole founded Absolute Home Health Care in Mount Vernon, New York, and the lawsuit says, prior to the Coinbase hack, she planned to retire this year.

The plaintiff says she relied on Coinbase’s claims of being “the most trusted crypto exchange” yet her account was allegedly hacked and drained of assets on Aug. 18, 2022.

“Coinbase allowed the transfers to occur even though there were red flags,” the Coinbase lawsuit claims. “For instance, all the transactions pointed to a foreign IP address that Guishard-Pole never used. Furthermore, Coinbase did not require photo identification to withdraw funds, even though this was required to set up and recover an account.”

Plaintiff claims Coinbase platform was safe, secure, lawsuit says

Coinbase is a large corporation that holds $128 billion in assets and $92 billion is traded quarterly on the app, according to the Coinbase lawsuit. The founders made $1.2 billion in share sales as of May 27, 2022, when the platform went public.

The plaintiff says she believed Coinbase would have the “safe, secure,and easy-to-access platform it promised” and she would not be subject to events like the Coinbase hack.

In other Coinbase news, in July, a Georgia federal judge allowed the company to arbitrate a class action lawsuit alleging the cryptocurrency exchange failed to keep customers’ accounts secure and therefore allowed financial losses from account breaches and unauthorized transfers.

Have you ever had money or assets stolen by a hacker? Let us know in the comments. 

The plaintiff is represented by Glen H. Shrayer of Shrayer Law Firm LLC.

The Coinbase lawsuit is Guishard-Pole v. Coinbase Inc., Case No. 7:23-cv-08751-PMH, in the U.S. District Court for the Southern District of New York.


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21 thoughts onCoinbase lawsuit claims company failed to protect her from hack

  1. Montrelle Taylor says:

    This happened with me but at Crypto.com The got hacked in December of 21 and the took a few thousand right after my mom passed away from covid

  2. Toniese says:

    Add me

  3. serina smith says:

    Coin base took my XRP 100$ during SEC trial , and after winning never returned my XRP.

  4. Donald Lorenz says:

    Someone hack my coin base.I have just recently been able to log in. And chime has screwed me over.

  5. Shonda Randle says:

    I have both Coinbase and chime and both accounts were one data breach the other unaccounted loss of funds

  6. ronnee says:

    I have had Coin base for years. To just now hear this makes me so upset . Please add me

  7. Joe Salazar says:

    Find your way to Scam News and Consult on Facebook and make a report with dedicated cybercrime experts specialized in cryptocrime investigations. They can help you gather more facts to support your case. I used them in my case with coinbase and a got a very nice settlement from coinbase through these professionals.

  8. SheTara Franklin says:

    I have coinbase and I’ve used it a lot. My account was hacked because I received an email from it because it wasn’t able to login into my account. I need to be added to this lawsuit the same thing happened to me on blockchain as well I am outraged

  9. Tammie Day says:

    I use Chime an online financial institution. A few months ago my account was hacked and drained. Chime does send an email to let it’s clients know when his or her account is trying to be accessed by a different IP address and most of the time Chime will refuse the transaction. However, on the day my account was hacked Chime let the transaction go through. I did not receive an email advising me that another IP address is trying to access my account. Normally, when an IP address is not the usual IP address that is always used to access the account Chime will not complete the transaction and notify me. This was not the case the day my account was hacked.

  10. Margaret L. Judge says:

    I have Coinbase and I am surprised to know that my information may not be safe or protected. Yes, please add me to the class action legal case.

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