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AT&T logo and sign on building, representing the AT&T data breach.
(Photo Credit: Jonathan Weiss/Shutterstock)

AT&T data breach overview: 

  • Who: AT&T notified around 9 million of its customers about a data breach that exposed their first names, email addresses, wireless phone numbers and wireless account numbers. 
  • Why: The wireless carrier attributed the data breach to a hacking event against one of its marketing vendors in January.
  • Where: The data breach affects AT&T customers nationwide.

AT&T notified around 9 million of its customers earlier this month about a data breach it said happened after one of its marketing vendors was hacked in January.

The wireless carrier reassured customers that, while some information was exposed, no credit card information, Social Security numbers, account passwords or other sensitive data was affected, Bleeping Computer reports

Impacted AT&T customers reportedly had their Customer Proprietary Network Information (CPNI) accessed, leading to the exposure of first names, wireless phone numbers, wireless account numbers and email addresses. 

AT&T said its systems were not compromised during the hacking incident and noted the compromised data was primarily related to upgrade eligibility for its devices, Bleeping Computer reported. 

“CPNI is information related to the telecommunications services you purchase from us, such as the number of lines on your account or the wireless plan to which you are subscribed,” AT&T said, in its letter to affected customers. 

AT&T tells data breach-affected customers vulnerability with hacked vendor has been fixed, FCC notified 

In its letter, AT&T said it addressed the data breach by confirming the vulnerability with its vendor has been fixed and by notifying federal law enforcement, as required by the Federal Communications Commision (FCC). 

Our report to law enforcement does not contain specific information about your account, only that the unauthorized access occurred,” AT&T said. 

AT&T, while apologizing for the data breach, also has advised impacted customers to consider adding its “extra security” password protection to their accounts “at no cost.” 

Last year, AT&T was among a group of major wireless carriers — including Verizon Wireless and T-Mobile — who shared details of their data sharing practices with the FCC, following a request by the agency. 

The FCC had asked the wireless carriers to submit details to the government agency about how they protect sensitive consumer information — including geolocation data. 

Are you impacted by the AT&T data breach? Let us know in the comments! 


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203 thoughts on9M customers affected in AT&T data breach

  1. Rudy Martine says:

    Add me please

  2. Merlita Martinez says:

    Please add me

  3. Angela says:

    I have been compromised, so yes it happened, this data breach is real, At&t needs to own up and pay up.

    1. Brenda Vidak says:

      I subscribe to AT&T I had a data breach I though I had a Dr. Appointment I couldn’t call them because my phone didn’t work

  4. Lisa J. Addi says:

    I was a previous Customer; not sure but believe I was compromised.

  5. Margie mammano says:

    After the crashing of our phones..next time I logged on my app was a big warning to change password..due to breach …then I went to screenshot it when I saw the lawsuit and it was gone…no email..no messages
    .

  6. Sonya Howard says:

    I was identity theft by two AT &T Mobility Cingular Wireless representatives, which one called threatening me for calling over their head to a branch manager to report his conduct. Then a retailer store manager called me while at was at work, as though it was alright to ask me why had I filed a complaint against her. I asked her how did she have my number, because we’re supposed to provide our Identification before they are able to go in our account. Then my phone kept crashing, and then I started having random people calling me, some speak Spanish , or keep calling having my information. I

  7. Vicki James says:

    Please add my name to list. I’ve been a customer for a while and been having a lot of issye with my service, account etc. Corrupt device. Lost files & passwords, AT&T apps on devices along with other services I’ve had with AT&T.

    1. Adrienne Jackson says:

      I’m not sure but I was a customer of AT&T and hope my information was not compromised.

  8. Kevin Nicholson says:

    Interested to know if my info was compromised

  9. Richard Scardina says:

    I had warning signs on my Chase account that my info has been put on the dark web

  10. John says:

    Att customer for years. I’ve been getting spam Calles recently. Please add me.

    1. Stacy Kinch says:

      Hello, I would like to know if I was effected by this.

      1. Rose Laster says:

        I have 2 iphone for over 20years

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