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AT&T logo and sign on building, representing the AT&T data breach.
(Photo Credit: Jonathan Weiss/Shutterstock)

AT&T data breach overview: 

  • Who: AT&T notified around 9 million of its customers about a data breach that exposed their first names, email addresses, wireless phone numbers and wireless account numbers. 
  • Why: The wireless carrier attributed the data breach to a hacking event against one of its marketing vendors in January.
  • Where: The data breach affects AT&T customers nationwide.

AT&T notified around 9 million of its customers earlier this month about a data breach it said happened after one of its marketing vendors was hacked in January.

The wireless carrier reassured customers that, while some information was exposed, no credit card information, Social Security numbers, account passwords or other sensitive data was affected, Bleeping Computer reports

Impacted AT&T customers reportedly had their Customer Proprietary Network Information (CPNI) accessed, leading to the exposure of first names, wireless phone numbers, wireless account numbers and email addresses. 

AT&T said its systems were not compromised during the hacking incident and noted the compromised data was primarily related to upgrade eligibility for its devices, Bleeping Computer reported. 

“CPNI is information related to the telecommunications services you purchase from us, such as the number of lines on your account or the wireless plan to which you are subscribed,” AT&T said, in its letter to affected customers. 

AT&T tells data breach-affected customers vulnerability with hacked vendor has been fixed, FCC notified 

In its letter, AT&T said it addressed the data breach by confirming the vulnerability with its vendor has been fixed and by notifying federal law enforcement, as required by the Federal Communications Commision (FCC). 

Our report to law enforcement does not contain specific information about your account, only that the unauthorized access occurred,” AT&T said. 

AT&T, while apologizing for the data breach, also has advised impacted customers to consider adding its “extra security” password protection to their accounts “at no cost.” 

Last year, AT&T was among a group of major wireless carriers — including Verizon Wireless and T-Mobile — who shared details of their data sharing practices with the FCC, following a request by the agency. 

The FCC had asked the wireless carriers to submit details to the government agency about how they protect sensitive consumer information — including geolocation data. 

Are you impacted by the AT&T data breach? Let us know in the comments! 


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205 thoughts on9M customers affected in AT&T data breach

  1. Stephanie Balbuena says:

    I received a text the other day from “AT&T” asking if I was the payer of the att account from a text number I didn’t know. Usually Att uses the same text to notify me of things. I did answer it yes now I am afraid of what will happen.

  2. sharon says:

    Didn’t get notification

  3. Anika West says:

    I got notified that SSN was compromised through Google and AT&T. Please add me

    1. Jermaine miller says:

      I also got notified about my SSN and personal info add me also

  4. Stephanie Samuels says:

    Hello I was just notified by Google that due to a 2021 AT&T Subscriber Data
    Your info was in a data breach and found on the dark web on Mar 19, 2024. What is the next step in remedy?

  5. Dana flowers says:

    I got notified by Google one that my ssn and data have been leaked. What do i do now??? Please add me

  6. Heather Harris says:

    I got a email from Google one informing me my data had been breached At&t subscribers data breach add me

  7. Rosemarie Chostler says:

    I got an email from “Have I Been Pwned” letting me know that I am affected by the AT&T data breach.

  8. Jason Furton says:

    Add me

  9. Linda F says:

    I didn’t get notified by AT&T; I heard about it from Google 1 security. They probably didn’t bother to notify me because I’m not a current customer. Wow. Thanks AT&T- never going back to them.

    1. Rached Belhadj says:

      I didn’t get notified. I heard about it from Google 1 security. All my identity was hacked Including my Social Security

  10. F gon says:

    Got a notification that my information was detected in the dark web due to the 2021 AT&T Subscriber Data leak! It includes DOB and even my child’s information!

    Are there any remedies for this?

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