Abraham Jewett  |  October 13, 2023

Category: Data Breach
Close up of 23 & Me signage, representing the 23andMe data breach class action.
(Photo Credit: michelmond/Shutterstock)

23andMe data breach class action lawsuit overview: 

  • Who: Monica Santana and Paula Kleynburd filed a class action lawsuit against 23andMe Inc. 
  • Why: Santana and Kleynburd claim 23andMe failed to secure and safeguard sensitive information entrusted to it by its customers, during a data breach it announced earlier this month.
  • Where: The class action lawsuit was filed in California federal court. 

DNA testing firm 23andMe failed to secure and safeguard the sensitive information entrusted to it by its customers during a data breach that the company announced via its website earlier this month. 

Plaintiffs Monica Santana and Paule Kleynburd claim 23andMe owed a “non-delegable” duty to its customers to “implement and maintain reasonable and adequate security measures” so as to safeguard and protect their private information against unauthorized access and disclosure. 

Santana and Kleynburd argue 23andMe attempted to redirect blame for the data breach to the criminal actors who gained access to its customer accounts, rather than mentioning that their safeguards were “inadequate.” 

“The Data Breach was a direct result of Defendant’s failure to implement adequate and reasonable cyber-security procedures and protocols necessary to protect victims’ (personally identifiable information,” the 23andMe class action states. 

Santana and Kleynburd want to represent a nationwide class of individuals who had their private or personally identifiable information compromised during the 23andMe data breach. 

23andMe data breach exposed customer names, sex, birthdates, other personal information, says class action

The 23andMe data breach exposed the names, sex, birthdates, genetic ancestry results, profile photos, and geographical location of its customers, according to the 23andMe class action. 

Santana and Kleynburd argue 23andMe customers affected by the data breach are faced with a “present and imminent threat” of fraud and identity loss, among other things, on account of their information being compromised in the data breach. 

“Defendant maintained the PII in a reckless manner. In particular, the (personally identifiable information) was maintained on Defendant’s computer network in a condition vulnerable to cyberattacks,” the 23andMe class action states. 

Santana and Kleynburd claim 23andMe is guilty of unjust enrichment, negligence, breach of implied contract, and invasion of privacy via inclusion upon seclusion. 

The plaintiffs are seeking declaratory and injunctive relief along with an award of compensatory, statutory, punitive, and actual damages for themselves and all class members. 

In another case involving 23andMe, the company agreed to a class action settlement back in 2017 that resolved claims it unlawfully misrepresented its products and services. 

Were you affected by the 23andMe data breach? Let us know in the comments! 

The plaintiffs are represented by Scott Edelsberg of Edelsberg Law, P.A., and Andrew J. Shamis of Shamis & Gentile, P.A. 

The 23andMe data breach class action lawsuit is Santana, et al. v. 23andMe Inc., Case No. 3:23-cv-05147, in the U.S. District Court for the Northern District of California.


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397 thoughts on23andMe class action alleges data breach compromised customer info

  1. Kathy Hamilton says:

    My data was also breached. 23&Me also sent me an email letting me know.

    Reply

  2. Rel says:

    Yes, I received an email stating my information may have been compromise.

  3. Nancy Schwartz says:

    I received a letter (email) today from 23 and Me. I would like to join the class action. My letter is dated January 12, 2024. Please let me know how to provide the letter to the proper party.

  4. Denese Brown says:

    Add me please! I received an email today, 01/12/2024 Notice of Data Breach.

  5. Joseph R Costello says:

    Add me to the 23&Me Class Action lawsuit. Their breach is NOT our (the consumers) fault.

  6. Michelle says:

    Please add me

  7. Kelly says:

    Will there be or is there a class action that Florida residents can sign up for?

  8. Neko Carrillo says:

    My data was also breached. 23&Me also sent me an email saying so.

  9. Allyson says:

    I had no idea about the breach until 23 and Me sent out an email regarding it a couple days ago notifying me that my information was part of the compromised list. Not once before then did they send an email telling me that my information was compromised or letting me know to change my password. Instead, they sent out an email about some new DNA information being updated, and when I couldn’t get into my account I had to request a password change. They need to be a lot more honest and open with those who were affected.

  10. OSMON GARMON says:

    I’ve been with them since 2014 I got email saying I need too take action change my password because my account and info may been taken.

    1. Jennifer Franklin says:

      I yjoined years ago to do genetic genealogy. I did get the notification my account may have been impacted but their interface made it appear permissions were required to see others’ data. The way data are reported however, the relationships among kits reveal far more data of others than merely stealing one password and its specific genetic profile and medical information. They have not disclosed to individual customers the scope of data exposed.

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