Citywide Home Loans data breach $1.2M class action settlement

Mortgage lender Citywide Home Loans agreed to a $1,225,000 class action lawsuit settlement to resolve claims surrounding a 2020 data breach.

The settlement benefits those who were employed by Citywide Home Loans LLC and who were sent a summary notice of the data breach incident between February and April 2021.

According to the lawsuit, Citywide Home Loans was negligent in failing to protect its internal systems, leading to a data breach Nov. 18, 2020. During the breach, an unauthorized person allegedly gained access to the Citywide systems and deployed ransomware, resulting in the encryption of certain systems and the alleged compromise of the personally identifiable information of current and former employees of Citywide Home Loans. 

The data that was compromised allegedly included names, addresses, phone numbers, dates of birth, Social Security numbers, passport numbers, driver’s license numbers, credit card information, bank account information and/or medical or insurance information. 

Citywide denies liability for the incident but is settling the lawsuit to end the claims. 

Citywide Home Loans is a Utah-based mortgage lending company founded in 1998. Citywide has more than 800 employees and operates in 35 states.

Under the terms of the settlement, class members can submit a claim form to receive two years of Kroll credit monitoring and identity theft protection services.

Class members who experienced economic losses or lost time related to the data breach may also submit a claim form, along with documentation proving the losses, in return for a cash reimbursement. 

The company will pay valid claims for economic losses due to the data breach up to $5,000 and lost time up to $200. 

If all valid claims exceed $1,225,000, payments will be reduced pro rata, the settlement agreement states.

The deadline for exclusion and objection is July 10, 2023.

The final approval hearing for the Citywide settlement is scheduled for Aug. 25, 2023.

In order to receive settlement benefits, class members must submit a valid claim form by Aug. 8, 2023.

Who’s Eligible

Those who were employed by Citywide Home Loans LLC and who were sent a summary notice of the data incident between February and April 2021.

Potential Award

Up to $5,200

Proof of Purchase

Account statements or other documentation showing the loss of time or economic losses were related to the data breach.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

08/08/2023

Case Name

Marjorie Curtis v. Citywide Home Loans LLC, Case No. 210905370, in the 3rd Judicial Court for Salt Lake County, State of Utah

Final Hearing

8/25/3023

Settlement Website

HomeLoansSettlement.com

Claims Administrator

Curtis v. Citywide Home Loans
c/o Kroll Settlement Administration
PO Box 5324
New York, NY 10150-5324
833-747-6367

Class Counsel

BRANSTETTER STRANCH & JENNINGS PLLC

TURKE & STRAUSS

COHEN & MALAD LLP

MARSHALL OLSON & HULL PC

Defense Counsel

HOLLAND & KNIGHT LLP