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The Federal Trade Commission (FTC) has recovered millions in refunds for consumers affected by fraud and other issues.
Mile High Madison Group refunds
The FTC is sending a second round of refunds to consumers who paid for Neurocet, Regenify and Resetigen-D supplements.
The FTC challenged these supplements’ marketing, arguing the marketers falsely promised relief from pain and age-related ailments. These direct mail campaigns allegedly took advantage of customers who relied on supplement advertisements when purchasing the products.
In October 2021, the FTC sent over $660,000 in refunds to consumers who paid $120 or more for the supplements. Now, the FTC is making additional payments to consumers who paid between $110 and $119.99 for Neurocet, Regenify and Resetigen-D supplements.
Consumers who receive a refund check should cash it within 90 days.
Further questions about these refunds can be directed to Rust Consulting Inc. at 866-216-0252.
BlueHippo refunds
A second round of checks is being sent to consumers in a BlueHippo FTC refund program resolving claims of an online business scam.
In claims dating back to 2008, the FTC accused BlueHippo of misleading customers through deceptive practices. BlueHippo allegedly promised to finance new computers for customers. In reality, the FTC claims, the company collected money without providing the promised computers.
This refund program’s first round of payments was completed in August 2021, with over $51,000 going to affected consumers. Now, the FTC is distributing a second round of payments to consumers who cashed their initial refund check.
Consumers who receive a refund check should cash it within 90 days.
Any additional questions can be directed to Analytics Consulting LLC at 855-558-1233.
SLAC refunds
The FTC is sending a second round of refunds to consumers who lost money in Student Loan Assistance Center’s debt-relief scheme.
According to the FTC, SLAC — also known as Aspyre — and Navaloan promised to lower or eliminate student loan debt when consumers paid an upfront fee of $699 or a monthly fee of $39. Instead of receiving student loan relief, consumers were allegedly duped into paying yearly a different amount each year or were denied loan forgiveness.
The first round of refunds for this issue, totaling nearly $200,000, was sent in June 2021. Now the FTC is distributing the remaining funds to consumers who cashed their first refund check.
Consumers who receive a refund check should cash it within 90 days.
Consumers can contact Analytics Consulting LLC at 888-440-0371 with any further questions.
Point Global DMV refunds
Consumers who filed a claim with an On Point Global DMV website settlement could receive their payments soon.
The FTC accused On Point Global of operating deceptive DMV websites that misled consumers into paying for informational PDFs. The FTC secured an $85 million judgment against On Point Global, resulting in a settlement.
To receive a refund, consumers had to submit a valid claim form by Oct. 18, 2022. Consumers who submitted a claim by this deadline can check the status of their claim, appeal a denied claim or even submit a late claim by contacting the settlement administrator.
No information is available about when payments will be sent.
If consumers have additional questions, they can contact the refund administrator at 866-223-6288 or OnPointInquiries@stretto.com.
Point Global government assistance refunds
Claims are being reviewed for an On Point Global government assistance website refund program, meaning consumers could receive their payments soon.
The FTC accused On Point Global of operating deceptive government assistance websites which misled consumers into thinking they were receiving actual help seeking government benefits. In reality, the websites allegedly duped consumers into paying for informational PDFs.Â
The FTC secured an $85 million judgment against On Point Global for these websites and the DMV websites mentioned above. Consumers had to submit a valid claim form by Oct. 18, 2022, to receive an FTC refund payment. Consumers who submitted a claim by this deadline can check the status of their claim, appeal a denied claim and submit a late claim by contacting the settlement administrator via phone or email.
No information is available about when payments will be sent.
If consumers have additional questions, they can contact the refund administrator at 866-223-6288 or OnPointInquiries@stretto.com.
Fortnite refunds
Consumers could benefit from a $245 million refund program from the FTC, resolving claims that Epic Games locked consumers out of their accounts for disputing Fortnite in-game purchases.
According to the FTC, Epic Games unlawfully locked gamers and parents out of their accounts when they disputed in-game purchases made on Fortnite. The FTC claims that these billing and refund practices violated federal law.
Epic Games agreed to pay $245 million to resolve these claims. This money will be used to distribute refunds to the following consumers:
- Parents whose children made unauthorized credit card purchases in Epic Games’ store between January 2017 and November 2018
- Fortnite players who were charged V-Bucks (in-game currency) for unwanted items between January 2017 and September 2022
- Fortnite players whose accounts were locked after disputing unauthorized charges between January 2017 and September 2022
No claim form is currently available.
For more information, consumers can sign up for email updates about the refund program.
Equifax data breach settlement
Consumers could file a claim to receive compensation for new expenses incurred due to the 2017 Equifax data breach.
The FTC reached a $245 million settlement with Equifax to resolve claims that the company failed to protect the personal information of millions in a 2017 data breach. Although the original claim deadline for the settlement was Jan. 22, 2020, consumers can still file a claim if they experienced data breach-related expenses between Jan. 23, 2020, and Jan. 22, 2024.
Consumers can recover compensation for unauthorized charges, professional fees, communication fees and lost time. To receive these benefits, consumers must submit a valid claim form by Jan. 22, 2024.
For more information about the settlement, consumers can contact JND Legal Administration at 1-833-759-298.
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