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Texas Hilton hidden resort fees overview:
- Who: Hilton Dopco Inc. faces a lawsuit from the state of Texas and Attorney General Ken Paxton.
- Why: The lawsuit claims Hilton charges mandatory hidden hotel fees, sometimes twice, that are not included in the advertised room rate..
- Where: The lawsuit was filed in district court in Collin County, Texas.
- What are my options: Try Expedia to book your next hotel.
Texas Attorney General Ken Paxton sued Hilton Dopco Inc. on behalf of the state for charging mandatory hotel fees that are not included in advertised hotel room rates.
The lawsuit alleges Hilton violates the Texas Deceptive Trade Practices Act as the fees are charged twice, as a fee and as a tax, and added in at the end of the process.
“Hilton’s lack of transparency in advertising thwarts consumers comparison shopping, misleads consumers about the true room rate, places hotels that do not engage in similarly deceptive practices at a competitive disadvantage, and in some cases, fails to provide the goods, services or vouchers purportedly covered by the fee,” the Texas Hilton lawsuit states.
Hilton operates a wide variety of hotels, including Hilton, DoubleTree, Embassy Suites, Homewood Suites, Hilton Garden Inn and Hampton Inn. The company is accused of using hidden resort fees at all of them.
Hilton Anatole charges $16 million in hidden resort fees a year, Texas Hilton lawsuit states
The Hilton Anatole in Dallas charges a $27.26 mandatory resort fee on its $193 advertised rooms along with $38 in taxes, according to the Texas Hilton lawsuit. The mandatory resort fee is not added into the room cost until the end of the process, and the hidden resort fees add up to more than $16 million over the course of a year at the 1,606-room resort, the lawsuit states.
Hilton charges similar hidden resort fees at the Woodlands Resort, Curio Collection by Hilton in The Woodlands, according to the Texas Hilton lawsuit.
Texas has also filed lawsuits against Hyatt and Marriott for unfair resort fees.
Have you been charged hidden resort fees at a hotel? Let us know in the comments.
Texas Attorney General Ken Paxton is representing the State of Texas.
The Texas Hilton lawsuit is Texas v. Hilton Domestic Operations Company Inc. d/b/a/ Hilton Dopco Inc., Case No. 296-02595-2023, in Collin County court.
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7 thoughts onTexas sues Hilton over hidden resort fees
In April of 2023 I stayed at a Hilton Garden Inn in S.C. and was charged a ‘destination fee’ everyday in addition to a food and beverage tax, city local tax, state tax, county local tax!
A number of Hotels have put charges on my CC without me knowing, as well as not returning taxes after 30 days. The “hotel” I’ve been staying in recently, claims to be an Airbnb so they don’t have to have housekeeping, etc. The only time the room is “cleaned” is when someone checks out. They haven’t cleaned the carpet in over a yr or more. Dog poop everywhere, fleas, itch / dust mites, roaches. It’s not an Airbnb because people stay for long periods. They don’t /won’t give receipts, doesn’t say if they charge taxes, don’t have the prices up anywhere, etc. They also claim to be a Hotel Apartment, which is also false. A lot of smokers in rooms violating the City Ordinance, and they didn’t have the fire alarms on, or the fire sprinklers, and the fire extinguishers are over a yr passed due inspection. Now they’re going to do to do serious construction, turning them into apts and we’re supposed to put up with it. The owners have a multi-million dollar lawsuit against them for fraud. There are a number of guests / tenants who are wanting to sue the owners, management. Please contact me.
Add me
Add please
Stayed at all Hilton Location in Texas please add me
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Stayed at Hilton properties in Texas several times. Please add me.