RiverLink Unpaid Toll Fees $2.5M Class Action Settlement

Two toll companies agreed to a $2.5 million settlement to resolve class action lawsuit claims they unfairly charged fees on unpaid tolls for the RiverLink toll bridges in Indiana and Kentucky.

The settlement benefits individuals who paid fees or penalties on tolls related to use of the RiverLink toll bridges and were not refunded before Feb. 7, 2022. Eligible fees would have been assessed after Class Members failed to pay a first toll notice, second toll notice, and/or violation notice that was not printed and mailed. 

RiverLink toll bridges allow traffic to cross the Ohio River between Louisville, Kentucky, and southern Indiana. Three bridges connect the two states, allowing drivers to cross the river in exchange for a toll.

According to a class action lawsuit, RiverLink operators Kapsch TrafficCom USA Inc. and Gila Inc. violate the law by charging late fees on unpaid tolls after only 29 days or fewer. Plaintiffs in the case say the RiverLink business terms are supposed to allow 35 days for payment — five days for invoice generation and mailing and 30 days for a customer to make payments.

As a result of this failure, drivers were allegedly charged unfair late fees on unpaid tolls before their payments should have been considered late.

“Defendants have inappropriately charged motorists penalties as part of a scheme with the intent to defraud and mislead,” the RiverLink class action lawsuit contends.

Kapsch and Gila haven’t admitted any wrongdoing but agreed to settle these claims with a $2.5 million settlement deal.

Under the settlement terms, Class Members will receive a cash payment. This payment will vary depending on the amount each Class Member paid in toll fees. Class Members who paid more in toll fees will be allotted a larger share of the settlement fund. No payment estimates are available on the settlement website. 

Both defendants also agreed to make changes to their toll fee processes to avoid future unfair fees. This serves as injunctive relief in the settlement deal.

The deadline for exclusion and objection is May 23, 2022. 

The final approval hearing for the settlement is scheduled for June 22, 2022.

Class Members do not have to file a claim form in order to benefit from the settlement. They will automatically receive payments without needing to take any action. 

However, Class Members may elect to receive their payment through PayPal or Zelle by submitting a request through the settlement website.

Who’s Eligible

The settlement benefits individuals who paid fees or penalties on tolls related to use of the RiverLink toll bridges and were not refunded before Feb. 7, 2022. Eligible fees would have been assessed after Class Members failed to pay a first toll notice, second toll notice, and/or violation notice that was not printed and mailed.

Potential Award

Varies

Proof of Purchase

No proof of purchase applicable.

Payment Selection

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Exclusion or Objection Deadline

05/23/2022

Case Name

Outzen et al. v. Kapsch TrafficCom USA Inc. et al., Case No. 1:20-cv-01286-TWP-MJD, in the U.S. District Court Southern District of Indiana Indianapolis Division

Final Hearing

06/22/2022

Settlement Website

RiverLinkSettlement.com

Claims Administrator

Riverlink Settlement Administrator
P.O. Box 43518
Providence, RI 02940-3518
855-909-0735

Class Counsel

William Winingham
Jon Noyes
WILSON KEHOE & WININGHAM LLC

Jacob Cox
COX LAW OFFICE

Defense Counsel

Gregg Bott
General Counsel
GILA LLC