Christina Spicer  |  May 26, 2021

Category: Debt Collection

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(Photo Credit: AndreyPopov/DepositPhotos.com)

A consumer says that Caliber Home Loans Inc shares private information with third parties during its debt collection process in violation of federal law in a class action lawsuit filed Wednesday.  

Lead plaintiff, Terry Tannenbaum, seeks to represent consumers nationwide in his class action lawsuit filed in Florida federal court. Tannenbaum says that Caliber Home Loans discloses private debt-related information to unauthorized third parties as a part of its debt collection process in violation of the Fair Debt Collection Practices Act (FDCPA). 

Tannenbaum, a Florida resident, says that he was sent multiple debt collection letters from Caliber Home Loans over his past due mortgage. Tannenbaum says he noticed that the letters were not sent directly from Caliber Home Loans, but a third-party vendor.  

The letters contained statements referring to debt collection, including a statement that Caliber disclosed information about the plaintiff’s debt to third parties, including account and payment information, and even personal information, such as his social security number.  

In addition, Tannenbaum alleges that he received calls from another third-party vendor about his loan. He says that Caliber Home Loans also shared his information with this company.  

The class action lawsuit alleges that sharing Tannenbaum and other consumers’ information with third parties puts Caliber Home Loans in violation of the FDCPA.  

The FDCPA was enacted to protect consumers from “abusive debt collection practices.” In addition to prohibiting the use of deceptive and unfair debt collection practices by lenders, the FDCPA limits the information lenders can share about debtors.  

“The harm Plaintiff alleges here—disclosure of private information of a personal, sensitive nature to third-party vendors—is precisely the type of abusive debt collection practice that the FDCPA was designed to prevent,” alleges the class action lawsuit.  

Tannenbaum seeks to represent a nationwide Class of consumers who were sent a debt collection letter by Caliber Home Loans through a third-party vendor over the past year. The class action lawsuit wants to put a stop to the sharing of private information by Caliber Home Loans to third parties as part of its debt collection process. In addition, the plaintiff is seeking damages on behalf of the Class.  

Have you received a debt collection letter from Caliber Home Loans? Are you concerned about the private information included in that letter? Tell us what you think in the comment section below! 

The lead plaintiff is represented by Ryan S. Shipp of the Law Office of Ryan S. Shipp, PLLC, and Steven L. Woodrow of Woodrow & Peluso, LLC. 

The Caliber Home Loans Debt Collection Letter Class Action Lawsuit is Tannenbaum v. Caliber Home Loans, Inc., Case No. 9:21-cv-80929-XXXX in the U.S. District Court for the Southern District of Florida.  


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27 thoughts onCaliber Home Loans Debt Collection Practices Violate Federal Law, Claims Class Action Lawsuit

  1. jody ezell says:

    Please add me

    1. Zack says:

      I received a post card telling me about the class action lawsuit against them but when you go to the website provided it brings me to different websites about debit collection or refinancing. Has anyone else received the post card?

      1. Robert Long says:

        That class action suit maybe another one having todo with charges they made for people calling their payments and they want to settle for 5,000,000 which would be nothing and could limit you from taking other actions. Check with an attorney about that before joining. You might wind up with a couple hundred which the attorneys will get many times more.

  2. Randy McManaway says:

    Lost my job and tried to get a loan modification and kept sending documents and they kept asking for different documents. They took us to court and had other debt collectors contacting us as well. We finally sold our property last year before we were foreclosured on. Add me to this investigation. I have paperwork and snail mail that was sent to me plus I still have access to my account online.

  3. Amy Bregy says:

    Been fighting caliber for 5 years. Did loan modification and they accelerated my escrow by 8,0000. In one year ! That was already accounted for in the deferred loan. Once I persisted in this matter as they raised my mortgage payment by 1,000. During a loan modification. I then was recently given another servicer now I have to start over. Instead of admitting snd correcting their mistake that a housing counselor backed me up on. They just sell your loan to another servicer. But I sent QWR several times to caliber. So it’s not over. I’ll take them to court without a lawyer. Because apparently there is no pro Bono to help the little guys. And there is no lawyer in my state that has the morals to stand up for consumers and these mortgage sharks.

  4. Tynesa Wells says:

    Please add me

  5. Erik Wissing says:

    Add me please

    1. Yolanda Monk says:

      Add me

  6. Donovan Volk & Katherine Finnell says:

    Caliber Homes is terrible they are a sub division of House hold Finance and a bunch of others . They do not follow the rules at all The Clinton foundation even has a stake with them as backers . We lost the family farm because they would not work with us after the parent company passed the account onto them

  7. Jessica and John Hansen says:

    Sounds like something they did for us when I got very ill was late one time so called to see if we could pay the interest and put the note at the end of the loan and they said no but they could put us on a program for 6 months and it wouldn’t show on my husbands credit as being late or bad payment so that’s what we did so it wouldn’t mess up his credit scores. Needless to say now they report him as being late on his payments for 5 months and I’ve disputed it every time it comes back back after a dispute. So in other words they right out lied to me and we paid more for the 6 month payments than if we had just paid our regular house payments every month!! And they are automatically withdrawn from our account!!! But they still keep it on his credit report as late payments for 5 months. What do you do??? I just keep disputing and disputing over and over. Help!!!

  8. Nikkia N Talley says:

    Please add me to this list

  9. Ingrid Ford says:

    I too have experienced this with Caliber over the past 5 years. Please add me to the list.

    Thank you

  10. Pauilne Carpenter says:

    I have gone through this with Calliber and Seterus. Calliber granted COVID relief and went back on their agreement twice so now they are saying I am in default. i have all documents but not because they sent them to me. They also informed me that my loan was under a private mortgage and this was news to me.

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