Wrong Number Robocalls: Who’s Affected?

man receiving wrong number call

Have you received calls or text messages on your cellphone number from a business, creditor, or debt collector that were intended for someone else?

Did the company that placed these “wrong number” calls use an autodialer, an artificial voice, or a prerecorded voice?

Calls made to your cellphone or text messages meant for someone else, may entitle you to compensation under a federal law called the Telephone Consumer Protection Act (“TCPA”).

Although a business, creditor, or debt collector calling the wrong person may seem like a simple mistake, wrong number calls not intended for the recipient can be stressful and, if continued, harassing.

They sometimes happen when you get a new phone number but can also happen in other circumstances when the debt collection company simply has the wrong number.

If you received calls or text messages on your cellphone meant for someone else, you may qualify to joining this wrong number phone call class action lawsuit investigation. 

To find out if you are entitled to cash or money damages, fill out the FREE form on this page and an attorney will contact you to discuss your potential claim, at no charge to you. 

What is the TCPA?

The TCPA is a federal law that prohibits companies from using an autodialer (used for making robocalls), an artificial voice, or a prerecorded voice, to place calls to cellular telephone numbers without prior express consent. In other words, companies are prohibited from placing robocalls to cellular telephone numbers without permission. 

The TCPA prohibits various behaviors including:

  • Placing robocalls using an automatic dialing system,
  • Using an an artificial voice or a prerecorded voice;
  • Sending unsolicited text messages;
  • Not providing opt-out options to consumers;
  • Sending unsolicited messages to any fax machines;
  • Calling numbers placed on the National Do Not Call Registry

You can usually spot a robocall by the computerized or prerecorded voice or when there is a long pause or series of beeps or clicks before a live person comes onto the call. Under the TCPA, consumers may be able to collect between $500 and $1,500 per violation by filing a lawsuit or joining a class action against the offending company.

Read More >> TCPA Compliance: Wrong Number Debt Collector Calls

Credit or Debt Collector Calling But No Debt?

Creditors and Debt collectors calling the wrong person can happen for a variety of reasons. Debtors may accidentally give the wrong number, or the number was written down incorrectly by the creditor or debt collector.

In some cases, consumers may change their cell phone number without telling the creditor or debt collector. Then, when the phone company later reassigns the number to someone else, and the new owner of that number starts getting calls for the original owner of the number. Other possibilities may include having the same name as the debtor, which may result in a mix up of information.

Regardless of the reason, debt collector calls meant for the wrong person may be illegal under the TCPA. Consumers may be able to seek compensation for these TCPA violations through legal action.

Read More >> How Do I Stop Debt Collectors from Calling the Wrong Number?

Are ‘Wrong Number’ TCPA Class Action Lawsuits Effective?

Recently, cable and home telephone provider Cox Communications agreed to pay $10.75 million to settle a TCPA class action. That lawsuit was filed by a consumer who allegedly received several calls from Cox meant for someone else.

This case is just one example of the hundreds of millions of dollars have been recovered in connection with class action lawsuits filed for the alleged violation of the TCPA against creditors (including banks, lenders, credit card companies, etc.), debt collectors, and other companies. 

For example, CapitalOne paid over $75 million to resolve a TCPA class action lawsuit, AT&T Mobility paid $45 million, and Bank of America paid over $30 million.

Other notable TCPA class action settlements include:

  • Cross v. Wells Fargo Bank, N.A. ($30.4 million); 
  • Johnson v. Navient Solutions, Inc. ($19.74 million); 
  • Markos v. Wells Fargo Bank, N.A. ($16.4 million); 
  • Luster v. Wells Fargo Dealer Services, Inc. ($14.8 million​); 
  • Knapper v. Cox Communications, Inc. ($10.75 million);
  • Sheean v. Convergent Outsourcing, Inc. ($3.71 million).

Get Help – It’s Free

Join a ‘Wrong Number’ Robocall TCPA Class Action Lawsuit Investigation

If you qualify, an attorney will contact you to discuss the details of your potential case at no charge to you.

PLEASE NOTE: If you want to participate in this investigation, it is imperative that you reply to the law firm if they call or email you. Failing to do so may result in you not getting signed up as a client or getting you dropped as a client.

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After you fill out the form, the attorneys who work with Top Class Actions will contact you if you qualify to let you know if an individual lawsuit or class action lawsuit is best for you.


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Counsel responsible for this advertisement includes Russell S. Thompson IV at:

Thompson Consumer Law Group, PC
5235 E. Southern Ave. D106-618
Mesa, AZ 85206

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