Jon Styf  |  August 2, 2023

Category: Credit Cards

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Bank of America signage against a blue sky, representing the Bank of America credit card class action.
(Photo Credit: Around the World Photos/Shutterstock)

Bank of America class action overview: 

  • Who: Plaintiff Daniel Christensen filed a class action lawsuit against Bank of America. 
  • Why: Christensen claims that Bank of America advertised a sign-up bonus for a new credit card but then never paid the bonus.
  • Where: The Bank of America class action was filed in federal court in North Carolina.

Plaintiff Daniel Christensen filed a class action lawsuit against Bank of America claiming the bank advertised a sign-up bonus for starting a credit card, but then never paid out those bonuses.

Bank of America was recently fined $150 million by the Consumer Financial Protection Bureau for charging improper non-sufficient funds fees, misleading consumers about credit card bonuses and opening credit cards without consumers’ consent.

New Bank of America credit card customers spent the set amount during the set period of time required for the sign-up but then were never paid the bonus, the Bank of America class action claims. Bank of America did not honor the bonus for those who signed up for the credit cards either in-person or via telephone did not receive the bonus.

“Whether the misrepresentation was made online or orally by Bank of America, members of the ‘Class’ were promised that they would receive their full, as advertised Sign-Up Bonus if they met the stated spending minimum within the time required,” the Bank of America credit card class action says.

Not paying the bonus was a breach of contract and deceptive business practice, Bank of America class action says

Bank of America not paying the bonus is a breach of contract, providing the bank unjust enrichment and it also violates North Carolina’s unfair and deceptive trade practices act, the Bank of America credit card class action claims.

Have you been asked to pay unexpected fees by Bank of America? Let us know in the comments.

The plaintiff is represented by David M. Wilkerson of Van Winkle Law Firm along with Jeff Ostrow, Jonathan Streisfeld and Daniel Tropin of Kopelowitz, Ostrow, Ferguson, Weiselberg and Gilbert along with Sophia Goren Gold and Jeffrey D. Kaliel of Kalielgold PLLC, Andrew Shamis of Shamis and Gentile, P.A. and Scott Edelsberg of Edelsberg Law, P.A.

The Bank of America class action lawsuit is Christensen v. Bank of America, Case No. 3:23-cv-468, in the U.S. District Court for the Western District of North Carolina Charlotte Division.


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115 thoughts onBank of America class action claims company refuses to pay sign-up bonuses to credit card applicants

  1. Sheila says:

    Add me please

  2. Shirley F. Martinez says:

    I was sent a new bank of America car F that already had a
    ACCUMLATED bonus balance due to myself . I used the card then called in to set up a payment card on my checking account. Th r bank sent me a letter telling me that the account did not exist,
    I then called the assistant office three times to set up payment,
    And all three times the clerk purposely screwed up the bank info.
    I called again talked to a different person gave them a debut card information for payment. Finally the payment information got put in, but then the bank closed my credit card account saying I was a bad risk ruining my credit card score. I cut up the card. BofA are pigs. They have a bad habit of taking bank accounts information wrong on purpose,. Thank you.

  3. Darlene Dunbar says:

    When I first opened my BofA acct my extra change from my purchases were to be doubled. I made lots of purchases and when time elapsed and I called the bank, I was given a story. I’d be eager to talk with someone.

  4. Keanna Tasco says:

    Add me

  5. Yeon Marquez says:

    This case is very similar to my experience with Citi Bank, which I submitted to TCA before to find an attorney who will take my case. The Citi Bank branch in Whittier, CA advertised on a flyer with bonus offers. After my husband and I completed all activities and met all requirements, their refused to pay. When we escalated the issues to their Executive Response Unit (ERU), the excuse was that we had an open account, and therefore we don’t qualify. We started to file complaints with Consumer Financial Protection Bureau (CFPB) against Citi Bank. Each time, Citi’s ERU responded with rejection. We fired back each times. We finally got our bonuses. We believe there are other victims. We’ve seen reviews by other customers who had the same issues. I am sure there are many people who did not pursue as my husband and I did to get what was rightfully ours, the bonuses they offered to pay. My husband and I each had separate accounts to earn bonuses. We had to fight for our bonuses three times. Each time, we got the same rejection letter, a template the Citi ERU uses hoping that the customers would give up, is our guess. In all three cases, we had supporting documents to prove that we qualified for the bonuses. I have saved all correspondences from Citi ERU, complaints we filed to CFPB, bank statements, and advertisement that offered the bonuses. All I need is an attorney who is willing to open a class action lawsuit against Citi. Thank you.

  6. Christine Poindexter says:

    Please add me

  7. April Brown says:

    Please add me

    1. Alethea Thomas says:

      Add me

  8. Quannice Thompson says:

    add me

  9. Pearl Reynolds says:

    Add My Name

  10. Christina and Frank Sonleitner says:

    Please add me, they presented an offer in California that had rewards and balance transfers with no APR for 18 months but failed to explain that is was only for new purchases and then they even had some other ridiculous “hoop” you had to do to qualify for that option. I mean most people balance transfer to zero APR to get rid of the interest rate they are paying . Their whole letter offering this credit card “DEAL” was misleading , and unfair practice.
    PLEASE ADD ME and my father

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