MoneyGram Settlement Claim Forms on the Way to Consumers

Consumers who sent money to scammers via MoneyGram should watch their mailboxes.

Anyone who used MoneyGram to send money to a scammer between Jan. 1, 2013, and Dec. 31, 2017, should soon be receiving a pre-filled claim form enabling them to recover a portion of a $125 million settlement, according to the Federal Trade Commission (FTC).

The claim forms will come from claims administrator Gilardi & Co.

MoneyGram and the FTC reached an agreement in 2009 over changes to make it more difficult for scammers to use the service to defraud consumers.

However, law enforcement later accused MoneyGram of failing to uphold their end of the bargain, which led to the $125 million settlement.

Consumers receiving a prefilled claim form should double check the loss amount shown on the form. If they agree with the amount shown, they should complete the form and mail it back no later than June 1, 2021.

Legitimate MoneyGram settlement claim forms should have all of the following information:

• A return address of United States v. MoneyGram International Inc, P.O. Box 43549, Providence, RI 02940-3549
• The remission administrator’s phone number, 844-269-2630
• The official seals of the Department of Justice and the United States Postal Inspection Service

The form must be signed and dated, and consumers also will be required to provide their Social Security number.

The claim form requires claimants’ Social Security numbers because the federal Treasury Offset Program must determine whether the claimant owes money to the federal government before they will be able to receive a payment, according to the FTC.

Consumers who receive the form but do not agree with the loss amount shown should fill out the required information and sign and date the form.

They should then mail it back along with copies of MoneyGram receipts, “send” forms, or transaction history reports showing an eight-digit MoneyGram money transfer control number (MTCN).

These reports can be requested through the MoneyGram website.

Anyone who believes they are eligible to make a claim but did not receive the prefilled form will have access to an online portal for filing petitions beginning June 1, 2021.

When filing an online claim, consumers must give a MoneyGram MTCN or, alternatively, must print the claim form and mail it in along with copies of MoneyGram receipts, “send” forms, and transaction history reports, according to the FTC.

The portal will remain open until Aug. 31, 2021.

More information is available on the remission website or by contacting Gilardi & Co. at 844-269-2630.

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