US-Mattress Class Action Claims Store Fails to Honor Trial Period

A recent class action lawsuit claims that US-Mattress fails to honor their advertised “100 Night In-Home Trial” period.

Plaintiffs Thomas and Beth Wheeler allege that Bedding Pros LLC, doing business as US-Mattress, prominently markets this home trial on their website.

In advertisements, there is allegedly no asterisk or other character indicating that there are further terms associated with the trial. Additionally, finding the terms of the 100 night in home trial reportedly requires “additional clicks.”

The Wheelers say they purchased a mattress from US-Mattress in February 2016, hoping to capitalize on the company’s advertised in home 100 day trial.

Within the 100 day period, they were not satisfied with their mattress and attempted to make a return or exchange.

However, they were allegedly informed by US-Mattress that mattresses are nonreturnable and that they would need to make an exchange.

The US-Mattress class action says the plaintiffs exchanged their mattress but were charged $198 for return shipping and an additional $130 for the difference in price between the old and new mattresses.

The Wheelers argue that US-Mattress intentionally misled them and other consumers by inducing them to believe untrue statements about guarantees and refund policies.

The US-Mattress class action claims that the practice of misleading and deceiving reasonable consumers is wide-spread and part of a “common scheme” to incentivize purchases.

“Defendant misrepresented and falsely advertised to Plaintiffs and others similarly situated that they would provide a ‘100 Night In-Home Trial’ to ensure customers were satisfied with the mattresses,” the US-Mattress class action claims.

“Defendant’s misrepresentations to Plaintiffs and others similarly situated caused them to purchase mattresses from Defendant, and then to pay additional money to Defendant in order to further exchange the mattresses once it was discovered that there was no ‘100 Night In-Home Trial’ that provided a refund.”

The US-Mattress class action lawsuit argues that the plaintiffs would not have purchased a mattress if they had been aware of the true terms of the 100 day in home trial.

The Wheelers seek to represent a Class of California consumers who purchased a mattress from US-Mattress within the last four years.

They also seek to represent a subclass of California consumers who were charged exchange fees within 100 days of the purchase of a mattress from US-Mattress within the last four years.

Plaintiffs claim that the actions of US-Mattress are in violation of California’s Unfair Competition Act and Consumer Legal Remedies Act.

The US-Mattress class action lawsuit seeks actual damages, punitive damages, statutory damages, court costs, and attorneys’ fees.

Plaintiffs are represented by Steven Soliman of The Soliman Firm.

The US-Mattress Home Trial Class Action Lawsuit is Wheeler v. Bedding Pros LLC d/b/a/ US-Mattress, Case No. 8:18-cv-01739-DOC-KES, in the U.S. District Court for the Central District of California.