Tamara Burns  |  June 1, 2016

Category: Consumer News

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uncle ben's slack fill class action lawsuitA proposed class action lawsuit has been filed in California federal court alleging Mars Inc. misleadingly packages its Uncle Ben’s rice products.

Plaintiffs Eric Lankenau-Ray, a California resident and Carmen Vargas, a New York resident, filed their class action lawsuit stating that Mars has been “intentionally packaging its Uncle Ben’s rice products (Rice Product/s) in box containers that contain up to 50% empty space.”

Both plaintiffs claim they purchased Uncle Ben’s rice because they believed it to be high quality and paid a premium price as a result.

After buying the Uncle Ben’s rice products, plaintiffs say they expected to find a full container of rice but found that half of the packaging contained empty space, or slack-fill.

“On information and belief, consumers have relied upon, and are continuing to rely upon, the size of the Rice Products containers as the basis for making purchasing decisions. Consumers believe that the Rice Products are substantially full because they cannot see the actual contents of the non-transparent container,” the complaint states.

The plaintiffs claim that they would not have paid a premium price or would not have purchased the products at all if they had known the boxes contained so much empty space.

“Had Plaintiffs known about the slack-fill at the time of purchase, they would not have bought Defendant’s Products,” the complaint reads.

According to the proposed class action lawsuit, the Federal Food Drug and Cosmetic Act (FDCA) prohibits slack-fill of products.

The language of the FDCA says that products may be considered misbranded if the following condition is present: “A container that does not allow the consumer to fully view its contents shall be considered to be filled as to be misleading if it contains nonfunctional slack-fill. Slack-fill is the difference between the actual capacity of a container and the volume of product contained therein.”

The lawsuit claims that there’s no functional reason to have the additional space within the packaging.

“Defendant intentionally incorporated non-functional slack-fill in its packaging of Rice Products in order to mislead the consumers, including Plaintiffs and members of the Class,” the complaint asserts.

Lankenau-Ray and Vargas have brought forth multiple counts against Mars including violations of New York’s Deceptive Trade Practices Act, violations of California’s False Advertising Law, California’s Unfair Competition Law and California’s Consumer Legal Remedies Act as well as negligent misrepresentation.

The plaintiffs are seeking to represent a nationwide Class of consumers who purchased Uncle Ben’s rice that included non-functional slack-fill, as well as a New York and California subclass of such consumers. Hundreds of thousands of members are expected to make up the Class.

In addition to seeking class certification, the plaintiffs are also seeking actual, compensatory, general and special damages, injunctive relief, attorneys’ fees and costs as well as any other relief deemed just and proper by the court.

The plaintiffs are represented by Abbas Kazerounian and Andrei Armas of Kazerouni Law Group and Joshua B. Swigart of Hyde & Swigart.

The Uncle Ben’s Rice Slack-Fill Class Action Lawsuit is Eric Lankenau-Ray, et al. v Mars Inc., Case No. 4:16-cv-2660, in the U.S. District Court for the Northern District of California.

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97 thoughts onUncle Ben’s Class Action Says Boxes of Rice Are Only Half-Filled

  1. candy says:

    Always half full how do we sigh up

  2. Sharon says:

    It has been the way for years just like many other products.

  3. Jack says:

    Almost every product could be sued for this then. Look at bags of potato chips. When I was a kid, they were so full they exploded when opened. Now you buy a $3.99 bag of chips and open them up to find maybe the bottom 1/3 of the bag filled and the top 2/3 puffed with air. Same goes with cereal, comes in a huge box then you open the bag it you might be lucky to get 1/2 fill. They know they are doing wrong which is why often times they put the stupid Sold by weight, not by volume disclaimer

  4. Sandra says:

    yes the boxes are half full but i am told thats due to settling in the box, its the right weight. I have a box of this rice in my refrigerator(keeps it fresher).

  5. Peggy Perry says:

    This seems to be happening more and more not only with Uncle Bens but with other products. Please include me in the suit.

  6. Peggy Perry says:

    I have noticed this for quite awhile and wondered if it was just me. I would like to be included in this suit.

  7. Janet Depaul says:

    It is very misleading box only half full doest match the net weight Very disappointing in Uncle Bens

  8. Jimmy Jo says:

    The boxes are half full because shoppers are not good at discerning deceptive marketing practices. Many companies package a small product in a large package. Crystal Light drink mix comes in 6 individual plastic tubs which are contained in a large plastic container. If the product was packed in small envelopes like the old Kool Aid envelopes many customers would not feel the product is worth the high price. Bayer aspirin comes in a very large bottle which is 80% empty because it looks so impressive compared to the same quantity of the store brand packaged in a tiny bottle. The Walmart Equate brand drug store items come in very small packages. I will choose the 97 cent tiny bottle of 100 Equate aspirins over the Bayer 100 aspirins in the large package priced at $5.88.

  9. Kim V says:

    I noticed it to and even weight it, it was slightly under but not enough to complain. I so dislike the misrepresentation to consumers. And we all have a lack of space in our pantry, so smaller packages would be acceptable on all fronts.

  10. Deborah McKee says:

    Love the product but box is not full!

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