Tamara Burns  |  June 1, 2016

Category: Consumer News

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uncle ben's slack fill class action lawsuitA proposed class action lawsuit has been filed in California federal court alleging Mars Inc. misleadingly packages its Uncle Ben’s rice products.

Plaintiffs Eric Lankenau-Ray, a California resident and Carmen Vargas, a New York resident, filed their class action lawsuit stating that Mars has been “intentionally packaging its Uncle Ben’s rice products (Rice Product/s) in box containers that contain up to 50% empty space.”

Both plaintiffs claim they purchased Uncle Ben’s rice because they believed it to be high quality and paid a premium price as a result.

After buying the Uncle Ben’s rice products, plaintiffs say they expected to find a full container of rice but found that half of the packaging contained empty space, or slack-fill.

“On information and belief, consumers have relied upon, and are continuing to rely upon, the size of the Rice Products containers as the basis for making purchasing decisions. Consumers believe that the Rice Products are substantially full because they cannot see the actual contents of the non-transparent container,” the complaint states.

The plaintiffs claim that they would not have paid a premium price or would not have purchased the products at all if they had known the boxes contained so much empty space.

“Had Plaintiffs known about the slack-fill at the time of purchase, they would not have bought Defendant’s Products,” the complaint reads.

According to the proposed class action lawsuit, the Federal Food Drug and Cosmetic Act (FDCA) prohibits slack-fill of products.

The language of the FDCA says that products may be considered misbranded if the following condition is present: “A container that does not allow the consumer to fully view its contents shall be considered to be filled as to be misleading if it contains nonfunctional slack-fill. Slack-fill is the difference between the actual capacity of a container and the volume of product contained therein.”

The lawsuit claims that there’s no functional reason to have the additional space within the packaging.

“Defendant intentionally incorporated non-functional slack-fill in its packaging of Rice Products in order to mislead the consumers, including Plaintiffs and members of the Class,” the complaint asserts.

Lankenau-Ray and Vargas have brought forth multiple counts against Mars including violations of New York’s Deceptive Trade Practices Act, violations of California’s False Advertising Law, California’s Unfair Competition Law and California’s Consumer Legal Remedies Act as well as negligent misrepresentation.

The plaintiffs are seeking to represent a nationwide Class of consumers who purchased Uncle Ben’s rice that included non-functional slack-fill, as well as a New York and California subclass of such consumers. Hundreds of thousands of members are expected to make up the Class.

In addition to seeking class certification, the plaintiffs are also seeking actual, compensatory, general and special damages, injunctive relief, attorneys’ fees and costs as well as any other relief deemed just and proper by the court.

The plaintiffs are represented by Abbas Kazerounian and Andrei Armas of Kazerouni Law Group and Joshua B. Swigart of Hyde & Swigart.

The Uncle Ben’s Rice Slack-Fill Class Action Lawsuit is Eric Lankenau-Ray, et al. v Mars Inc., Case No. 4:16-cv-2660, in the U.S. District Court for the Northern District of California.

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97 thoughts onUncle Ben’s Class Action Says Boxes of Rice Are Only Half-Filled

  1. Scott Dragoon says:

    Where do I sign

  2. T T says:

    First who pays full price when generic is just as good…its rice, not a car! And if all of you noticed the boxes were half full….why the heck did you keep buying them?????????????????

  3. Sharon says:

    All boxes half full. Misleading marketing.

    1. Alesia Hall says:

      Yes I have noticed uncle is always half full

  4. Michael Gossman says:

    Five out of five half full

  5. kim s. says:

    when/where do we sign up

    1. Debi says:

      I’d like to know too please??

  6. Nina says:

    I have also noticed half full boxes of rice

  7. Tanisha Kruger says:

    So will heck I have a box in my cabinet right know!! When can we put in to join the law suit or at least get a refund of 5.00 buck for the priced we paid and not getting what we paid for.

  8. Sharon Garnes says:

    I feel cheated that’s why it looks like that. So sad rice is so cheap,and you still cheat the public

    1. Sean Rowan says:

      Are you really this stupid? It is sold by WEIGHT, not volume.

      1. LES FERGUSON says:

        Really Sean, Yet that is the very reason for the class action. The amount by weight does not match the required box size. Many people do not weigh out portions, but base them on how big the box is. Minute rice takes up more volume by weight than regular rice, for example.

        1. Greg says:

          The rice is sold by NET WEIGHT. Uncle Ben could put the rice in a 5 gallon container as long as somewhere printed on the container it states NET WEIGHT. Really Les

        2. GREG says:

          It doesn’t matter what size container it come in as long as the package states NET WEIGHT!

          1. Rob D in SC says:

            Its still deceptive if you put a tiny bit in as big box. This is why there are class actions because these companies have teams of lawyers, advertisers, marketers, and scientist figuring out how to rip off joe 6 pack and molly homemaker. I mean Walmart had 1-2% wood cellulose in there 100% parmesan cheese. How much money do you save by skimming 1-2% on every product!!!!Millions

      2. Laura says:

        I bet they weigh it in the box not loose.

  9. Tritrina Cameron says:

    I noticed that the amount of rice wasn’t very much in the Uncle Ben package also.

    1. Carol says:

      Is it to much to ask that I get what I pay for

  10. Tritrina Cameron says:

    I noticed that the amount of rice didn’t look right as far as the size of the package inside the box.

    1. Laura says:

      I also noticed the same thing you could fit 2 boxes of rice into one box and still have room. What a rip off.

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