Student Loan Company Sent Unwanted Text Messages, Class Action Says

The Consumer Advocacy Center Inc., also known as the Premier Student Loan Center, was hit with a class action lawsuit alleging the company harasses individuals with annoying text messages and phone calls.

Lead plaintiff Jeremy Jackson claims in the Consumer Advocacy Center TCPA class action lawsuit that the calls and texts violated the Telephone Consumer Protection Act (TCPA) because the company did not receive prior express consent before contacting individuals nationwide.

Premier Student Loan Center, alleges the class action lawsuit, sells student loan services. “To drum up new business, however, Defendant engages in intrusive and unlawful telemarketing campaigns,” states the TCPA class action lawsuit.

“Defendant engages in illegal telemarketing,” alleges the plaintiff in the Consumer Advocacy Center TCPA class action lawsuit.“Targeting individuals nationwide, without their prior express consent and with little regard or their privacy.”

According to the Consumer Advocacy Center TCPA class action lawsuit, the student loan company contacted the plaintiff as well as other individuals using an automatic dialer to reach their cell phones.

The TCPA class action lawsuit also alleges that the Consumer Advocacy Center used prerecorded messages to tout their student loan services to consumers.

Jackson, a Pennsylvania resident, says he received a number of unwanted texts and calls from the student loan company in the Consumer Advocacy Center TCPA class action lawsuit.

He claims that he still continued to receive calls and messages from Premier Student Loan Center even after he asked the company to stop contacting him.

The use of automatic dialers and prerecorded messages to contact individuals without their prior express consent, alleges the Consumer Advocacy Center TCPA class action lawsuit, is a violation of the TCPA.

The TCPA was enacted by Congress to limit the number of annoying and harassing telemarketing calls received by consumers.

The Act strictly limits the way companies can use telephones, faxes, and cellular telephones to advertise. Companies, like the student loan service named as a defendant in the Consumer Advocacy Center TCPA class action lawsuit, are prohibited from using prerecorded telemarketing messages.

Further, the use of an automatic dialer that uses technology to produce and dial numbers, is also prohibited under the TCPA, according to the Consumer Advocacy Center TCPA class action lawsuit.

The Consumer Advocacy Center TCPA class action lawsuit points out that Congress found such calls to be costly and inconvenient for consumers. Companies found to be in violation of the Act can be subject to steep fines.

“Plaintiff seeks injunctive relief to halt Defendant’s illegal conduct which has resulted in the harassment, aggravation, and disruption of the daily life of thousands of individuals nationwide,” the class action states.

The Consumer Advocacy Center TCPA class action lawsuit seeks to represent a nationwide Class of individuals who received unwanted texts and calls from Premier Student Loan Center within the past four years, along with a subclass of those who are on the National Do-Not-Call list.

The Consumer Advocacy Center TCPA class action lawsuit is seeking statutory damages, as well an any other available legal or equitable remedies resulting from the alleged illegal conduct of the Premier Student Loan Center.

Jackson is represented by Stephen P. DeNittis and Ross H. Schmierer of DeNittis Osefchen Prince PC.

The Consumer Advocacy Center TCPA Class Action Lawsuit is Jackson v. Consumer Advocacy Center Inc., Case No. 4:18-cv-01378-MWB, in the U.S. District Court for the Middle District of Pennsylvania.

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If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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