Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
On Tuesday, Sprint Communications Inc. was hit with a class action lawsuit accusing it of overcharging customers through automatic withdrawals in violation of the Electronic Funds Transfer Act and the Rosenthal Fair Debt Collection Practices Act.
Plaintiff Nadene Moore says she was repeatedly overcharged for monthly payments for wireless service for her tablet computer, which she purchased from Sprint in 2015.
According to the Sprint class action lawsuit, Sprint agreed to withdraw $5 per month but actually withdrew $7 every month.
As a result of this alleged overcharge, Moore says she experienced an overdraft of her bank account and incurred fees. She says the unauthorized debits by Sprint from her bank account continued until at least April 2016.
Moore asserts she never provided Sprint with any authorization to withdraw the extra $2 per month from her bank account. The Sprint class action lawsuit claims that these unauthorized charges violate the Electronic Funds Transfer Act.
“In multiple instances, Defendants have debited Plaintiff’s and also the putative Class members’ bank accounts on a recurring basis without providing a copy of a written authorization signed or similarly authenticated by Plaintiff or the putative Class members for preauthorized electronic fund transfers, thereby violating [the Electronic Funds Transfer Act],” the Sprint class action lawsuit alleges.
Sprint subsequently attempted to collect outstanding debt from Moore, even though she made all payments for the originally agreed-upon amount, according to the Sprint class action lawsuit. Moore claims Sprint deceptively told her that she had not paid in full and that she was behind in her payments. She asserts this conduct is a violation of the FDCPA.
According to the Sprint class action lawsuit, Sprint violated the FDCPA in several ways. Moore alleges Sprint falsely represented the character, amount or legal status of her debt and used deceptive practices in order to collect the debt. Further, she asserts Sprint violated the FDCPA by collecting on an amount that was not expressly authorized in the agreement.
Moore has filed the Sprint class action lawsuit on behalf of herself and all others in the United States whose bank accounts were debited on a recurring basis by Sprint without Sprint first obtaining authorization for electronic fund transfers within the past year. She believes that there are hundreds, if not thousands, of potential Class Members.
The Sprint class action lawsuit seeks statutory damages of $1,000 per Class Member for each violation of the Electronic Funds Transfer Act and the FDCPA. She has also asked for actual damages, attorneys’ fees, prejudgment interest and any other relief deemed appropriate by the court. She has demanded a trial by jury.
Moore is represented by Todd M. Friedman of the Law Offices of Todd M. Friedman.
The Sprint Automatic Withdrawal Class Action Lawsuit is Nadene Moore v. Sprint Communications Inc., Case No. 1:17-cv-00188, in the U.S. District Court for the Central District of California.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
Honda, Hyundai, Kia, Subaru vehicle data collection class action lawsuit investigation
May 17, 2024 | Legal News
43 thoughts onSprint Class Action: Customers Overcharged in Automatic Withdrawals
Please include me as well I cancelled my contract with Sprint in August and went to Verizon and they are still billing me for things I think in the last 2 months I have paid them almost $4000 I got another bill on the 4th of October stating I owe them almost another 700 when I talked to a representative over the phone on the 6 of the 7th of October to finish paying off the last device I had to pay off they told me everything was fine and now there coming back saying I owe money on another device that I paid for in August and supposably Bay put it back on the lease after they had already unlocked it and reported the number October stating I owe them almost another 700 when I talked to a representative over the phone on the 6 of the 7th of October to finish paying off the last device I had to pay off they told me everything was fine and now there coming back saying I owe money on another device that I paid for in August and supposably Bay put it back on the lease after they had already unlocked it and reported the number over to Verizon Week later they re extended the lease
Please include me in this civil suit. Sprint has wrongfully overcharged me for years for taxes & fees in an area that I do not reside.
Please include me in this class action. I received a message from Sprint offering me a free phone as compensation which I will not accept. Felecia Parsell parsell77@gmail.com
Sprint has been increasing my bill every month. They are charging for a lot of unexplained fees.
Yes me to totally unexpected and unexplained . I’ve been raped with charges in my account for years. I’m so sick of it!
Same here! How do break away and recoup? Is there a number to make the bleeding stop?
Count me in. I keep getting charged 8.25% tax twice.
Please include me ..I have had problems with them in the past.
I am Sprint victim as well. Please add me to this
Please add me to this Lawsuit. In December of 2018 I purchased a phone thru sprint on a plan online and cancelled via telephone that very same day before I even received the phone. According to the account the phone hadn’t even shipped yet. It arrived at my house two days later and I sent it back two days later. I received a notification via email that the phone was received. A month later sprint tried to charge the bank account I had used during setup, unsecessfully due to me not keeping funds in that account unless I have a bill to pay. I immediately called customer service and told them again that the account should be canceled and I should have received a refund for my initial phone payment that I never received. The sprint worker told me the services were cancelled and there must have been a glitch and assured me the issue would be corrected. Well here it is March 11th and they took $70.53 out of my account leaving it overdrafted with a $20 overdraft fee. I immediately called sprint, spoke with a sprint worker who assured me the funds would be transferred back into my account within 3 business days, but she would notate the overdraft fee I incurred in my account. I asked to speak to a manager and was told the supervisor was busy. I said what about a manager and she asked for my number and I would recieve a call back within an hour. This was at approximately 5:45. Here it is 11:21 and still no call. I am so over this company. Please help!!!
Victim of Sprint
I am asking you to please include me in this because I am about to turn this company in to the attorney general office.