Emily Sortor  |  March 15, 2018

Category: Consumer News

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monat-conditionerMonat Global Corp. faces another class action lawsuit alleging that the company’s hair care products cause hair loss instead of treating it, as advertised.

According to plaintiff Amber Alabaster, she bought Monat hair care products to treat her hair loss.

Alabaster claims Monat hair care products are advertised as being able to stop hair loss and promote hair regrowth, as well as being suitable for all skin and hair types.

However, the plaintiff argues that her use of the products caused significant irritation to her skin and caused her to lose more hair.

She alleges that when she called Monat to talk about her problem and find a solution, a representative claimed that she was just going through a “detoxing” period that would initially cause her to lose hair, but then she would regrow more hair. Allegedly, they also suggested she purchase more expensive Monat products to address the problem.

Alabaster says the claim of a “detoxing” period is one excuse that the company gives out to many consumers experiencing hair loss from the products. She also claims that the company’s suggestion to purchase other Monat products to remedy their hair loss problem is not an attempt to help consumers, but an attempt to get them to spend more money.

Alabaster’s lawsuit comes on the heels of other customer complaints of the same nature against Monat. Just last month, another class action lawsuit brought forward many of the same claims against Monat.

According to Alabaster, in January 2018 Monat sued another consumer for creating a Facebook page dedicated to alleged victims of Monat. The suit included, among other things, a requirement that the consumer turn the Facebook page over to Monat.

The Monat class action claims that the company intentionally misleads consumers about the nature of their products. The plaintiff says the product’s marketing is in direct contrast to the products’ actual nature, citing advertising materials that say Monat products “significant[ly] decrease…hair loss effect and increase in hair regrowth,” and that Monat has “higher proven results than the other leading hair rejuvenation brands.”

Additionally, the Monat hair loss class action lawsuit claims that the company intentionally misrepresented the research that went into its products. The Monat false advertising class action lawsuit alleges that the company “directly and indirectly” communicates to consumers that the products have been clinically tested when this is not the case.

The false hair regrowth class action lawsuit cites a number of marketing statements by Monat claiming that the hair care products “have passed all clinical safely tests to which they have been subjected.” However, the Monat defective hair treatment class action lawsuit claims that some ingredients in the products have been subjected to limited testing, the products as a whole have not been subjected to any clinical safety tests.

The Monat deceptive advertising class action lawsuit then goes on to claim that the company also intentionally misrepresents the products’ ingredients — it claims that the products are advertised as containing no PEGs, silicones, or petrochemicals, when in fact, the products contain all of these ingredients.

Alabaster says she would not have purchased the Monat hair care products if she had been properly warned about the impacts of the products. She seeks damages on behalf of herself and all similarly affected consumers.

The plaintiff is represented by William B. Federman of Federman & Sherwood.

The Monat Hair Loss Class Action Lawsuit is Amber Alabaster v. Monat Global Corp., Case No. 5:18-cv-00224-M, in the U.S. District Court for the Western District of Oklahoma. 

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150 thoughts onSecond Monat Hair Care Class Action Lawsuit Alleges Hair Loss

  1. Natasha Ballance says:

    My hair is significantly thinner than when I first started using this product. I spent easily over $1000 hoping it would get better. It got worse. You can see the skin on my head.
    I have before and after photos.
    I’d love to be apart of a class action if there is a new one coming up.

  2. Lina says:

    So I had smi long hair when I first started using Monat. The first wash I noticed hair fall out more then normal. I explained this to my sells rep. I was told to keep using it and it shouldn’t be the case. So I use it for two week more. And so much of my hair kept falling out. After I told her my hair was falling out more. She said just stick with it. Then she told me to buy a damaged repiar solution from Monat. So i did and more hair fall out. I’ve lost more then half my hair and had to cut it short due to so much hair loss and shedding. I stopped using the product after 2 months. My hair still sheds not as much thank God, But now I have to regrow my hair that already took so long do especiallyat my age. It’s really wrong how these sells rep. act like it’s your fault not the product ya know. They should be sued as well. The attitude you get from them when you let them know your hair is falling out. They act like this product is gold. I cried so much because I was trying to grow my hair back out because im getting married in a few months and now inwill not have my long hair to style. My hai already took a long time to grow out to where it was. Now I have shoulder length hair and it was almost to my lower back before using monat. I’m extremely sad and well never use this product again.

  3. Katherine Gurney says:

    I started using Monat in January 2018 when I heard it could help hair regrowth. By April, I noticed that I had lost up to 30% of my hair. I have pictures and old product. I’d like to be apart of the class action lawsuit.

  4. Shirley says:

    Same victim of hair loss after Monat.
    I would love to sue, get a refund and give back all this trash product.

  5. Shirley says:

    Same victim of hair loss after Monat. I would love to sue.

  6. Hector Vazquez says:

    We need to be contacted also about this, we are still going through the hair loss

  7. Erica Bryman says:

    How can I be apart of this class action?!! I had an absolutely horrid experience with Monat! I had blisters and rashes from head to toe. My scalp was so inflamed I could barely comb through my hair. I was told the products were natural and wouldn’t cause that to happen. Unfortunately I believe that and kept using it. ( I did like the way it made my hair look) I spent two years seeking answers to why was wrong with me. When I finally stopped using the projects ( advice from my dermatologist) my skin cleared up. I still have bald spots and my hair is way thinner then it was when I started. Something HAS to be done to stop this company.

  8. Angelia Tiller says:

    How do I get added to this class action lawsuit. My hair fell out after using Monat. I don’t want to get rich I just want the money back I spent on this garbage… I will happily send them back everything I have left that I bought… I have a small fortune in Monat products… some I have never even opened or used.

  9. Marchela Pascale says:

    Hi! I was convinced to become a market partner about a week ago and i am just now finding all of this out and i am disgusted. I have not sold or promoted any of the products yet and i am very happy i havent because i would not want to feel responsibility for selling this product to anyone and their hair end up like this. Ive only used the products on my hair about twice but im getting a refund tomorrow. If someone knows how to get in on the class action lawsuit please let me know!!

  10. Courtney Costello says:

    Hair is falling out in clumps. My boss asked if I had a dog there was so much hair on my coat one morning. Tons of hair just falling out. Embarrassing and upset

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