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Large home appliances should have a life span of between eight and 10 years. However, owners of certain Samsung washer models have experienced a much shorter product life, frustrating customers and causing them to wonder if Samsung is treating them fairly.
The owners of certain Samsung washer models have reported rust stains on their clothing even as early as just two years after purchase. One Fontana, Calif. man, Eddie Macias, purchased a Samsung washer and suffered this fate.
According to NBC Los Angeles, Eddie says the Samsung washer he purchased began ruining his clothes with rust stains after only two years. The manufacturer refuses to replace it, he says.
“All my clothes are getting stained. I can’t even use the machine any more,” Macias adds. He says that he has to go to his mother’s home to wash his clothes. He also stated that he feels like he didn’t get the high-quality Samsung washer that he paid around $600 for, but instead that he bought a “very expensive eyesore.”
Rust in Top-Loading Washing Machines
Apparently, there is a rusty, red stain or growth growing across his Samsung washer near the bleach dispenser area. This rust spreads to his clothes, he says, and stains them. However, he argues, this should not be the case because this washing machine is only two years old.
According to Macias, Samsung has claimed that the problem with these certain Samsung washer models is “cosmetic” and does not affect the functionality of the appliance.
Other consumers seem to be having a similar problem with their Samsung washer models. The problem seems to lie with Samsung washer models that are top-loading. These Samsung washer models have been marketed as gentle on clothes as well as resistant to rust, damage and chipping.
But, like Macias, many customers claim that rust can occur in their Samsung washers soon after they purchase them.
Voluntary Samsung Washer Recall
In November 2017, Samsung issued a voluntary recall of their top-loading Samsung washer models. Even so, customers say, Samsung does not acknowledge the rust problem and their repair workers will not fix the problem with these Samsung washer models.
The recall, Samsung says, is for Samsung washer models manufactured between March 2011 and October 2016. Samsung says that the voluntary recall is due to customers reporting problems with washer drums. Allegedly, washer drums in these Samsung washer models lose balance, which triggers excessive vibrations. In these cases, if bulky items such as bedding were being washed, the top of the washer could separate from the body of the machine.
A class action lawsuit has been filed against Samsung regarding the rust problem. The lead plaintiff claims that in 2013 she purchased a Samsung washer, then found rust about a year after she bought it. Within four years, she says, the Samsung washing machine was so rusty that her clothes would no longer be cleaned. In fact, she claims, her clothes were damaged and she had to clean her clothes elsewhere.
Like Macias, the plaintiff was allegedly told by Samsung repair technicians that the rust was only cosmetic and that it didn’t affect the functionality of the machine.
If you have purchased one of the problematic top-loading Samsung washer models manufactured between March 2011 and October 2016 that has developed rust which makes it unable to wash clothes, you may be eligible for compensation.
Join A Free Samsung Washing Machine Rust Defect Class Action Lawsuit Investigation
If you have a Samsung washing machine that rusted, impeding the functionality of your unit, you may qualify for legal action against the company.
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275 thoughts onSamsung Washer Models May Develop Rust, Owners Say
I have the same issues with rust I purchased in 2019 and started rusting not event a year after purchasing our washer it ruins, clothes, in less we wipe it down before using so that the rust doesn’t drip in the soap dispenser.
Same issues. Our model WA45H7200AW/A2 started rusting in just a few years after purchase. There was first a recall on the drum wobble problem. The fix on that was a joke. The Samsung fix on that issue was to either strengthen the lid in case the drum wobbled excessively and exploded or to put a sticker on the display stating to never use the “High” spin cycle.
Then a year later we experience rust beginning to develop around the bleach dispenser and the detergent and softener tray. I have not been able to control the rust in either spot. Both the matching dryer and washer were the most expensive machines on the floor. We were told they were some of the best machines available on the market. Obviously in hind sight this proved to be not so.
Please add my name to this list on the class action law suit. About 12 years ago i bought a very expensive Samsung Touch of Color TV that also had a recall and ultimately short life span. I Am Done withSamsung products period.
I bought a the top load washer in 2017, we then received info about the recall on it. They came out and fixed the drum vibration problem but the top of my washer is now rusting out around the top on the sides of the detergent compartment.
My Samsung washing machine was bought in 2017 and within 2-2 1/2 years there is rust all around the bleach dispenser. It is now so full of rust and spreading into the clothes. I would also like to join this lawsuit.
Washer rusting out.and I only do 6 loads per month. No help at all from Samsung . Add me to the list
We purchased our Samsung top load washer model #WA50m7450AW/A4 in 2017 and started seeing rust around the bleach dispenser about 2 years after purchase. Tried repairing as no parts were available. At this point the metal supporting the plastic dispenser is almost gone, so will have to replace the whole machine. How sad that there is no support from the factory for their appliances. We wont be buying another Samsung and I am warning people that we know to be wary of Samsung.
We have modle number WA56H9000AW/A2. We got it in 2014 and it starting rusting immedialty. Samsung did a recall in 2017 but said the rust wasnt included. Now it has rusted so bad that the lock and tray and completely falling off and the door will not lock so it will not wash. Samsung is not helping. The customer service is a joke. Every male representative that I asked what was his name said his name was Reginald. Not to metion how they put you on hold just to say there is nothing they can do or to transfer you over and over agian. They said they did replace rust but Samsung decided not to notify their cosumers that they were doing it and they have since cancled that program. The lies they tell you are terrible, especially for a company of this size.
I want to join the class action lawsuit on Samsung Washing machine rust. The corner of the machine where the bleach dispenser is located is completely gone from rust. The lid shows rust, the entire top has rust in areas. This begin to happen about 1 or two years after purchased new.
Please add me to the Samsung lawsuit as well
Please add me to the Samsung lawsuit as well I experienced the same issues as many of these people and I’m actually currently searching online for a new washing machine.