Brigette Honaker  |  October 9, 2018

Category: Consumer News

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According to a class action lawsuit filed in an Illinois federal court, certain LG refrigerator models contain a defect which prevent them from sufficiently cooling food and beverages.

A group of plaintiffs recently filed the class action lawsuit against LG Electronics USA Inc. alleging that various LG refrigerator models contain a defect in the compressor which renders them unusable.

The LG refrigerator class action lawsuit notes that the compressor in an LG refrigerator plays a vital role in the cooling of food. By compressing gaseous refrigerant to increase its pressure and temperature, the compressor helps convert the refrigerant gas into a liquid. The liquid is then passed through coils in the refrigerator where it absorbs heat from the interior of the, turning it back into a gas and restarting the process.

According to LG class action, a manufacturing defect renders the compressors in certain LG refrigerator models defective. If the compressor does not work, the entire refrigeration process is disrupted, rendering the product useless, the plaintiffs allege.

“All Class Refrigerators suffer from the same Compressor Defect, which invariably causes the Class Refrigerators to cease cooling and/or freezing food,” the LG refrigerator class action claims. “Therefore, the Compressor Defect renders the Class Refrigerators useless and unfit for their intended purpose of cooling and freezing food.”

Plaintiffs claim that they were forced to pay hundreds of dollars to have the LG refrigerator defect repaired, including parts of labor costs. Additionally, they sustained financial damage from the spoiled food resulting from the alleged defect.

The LG class action also claims that LG is well aware of the widespread nature of the compressor defect. Numerous consumers have left reviews on websites which detail the problem, which the plaintiffs say LG is aware of or should have been aware of.

One review referenced in the LG refrigerator defect class action says “we had our [LG refrigerator] less than 6 months and compressor went out! We are an older couple and had to go without a Fridge for 25 days last August with heat being in the 90’s! My Husband is a disabled Vietnam Vet and we live on his disability pay! LG sucks wish we had known what garbage there products was before we saved up to buy it!”

The plaintiffs seek to represent a Class of consumers who purchased one or more of the LG refrigerator products in question.

Should their primary proposed Class not be certified, they alternatively seek to represent numerous subclasses of consumers in Illinois, California, Minnesota, New Jersey, and Ohio who are protected under their respective state consumer protection laws.

The LG refrigerator class action lawsuit seeks actual, general, special, treble, incidental, statutory, and consequential damages, court costs, and attorneys’ fees.

Plaintiffs are represented by Katrina Carroll, Kyle A. Shamberg, Bruce D. Greenberg, and Susana Cruz Hodge of Lite DePalma Greenberg LLC; and Joseph G. Sauder, Matthew D. Schelkopf, and Joseph B. Kenney of Sauder Schelkopf LLC.

The LG Refrigerator Defect Class Action Lawsuit is Jackson, et al. v. LG Electronics USA Inc., Case No. 1:18-cv-06746, in the U.S. District Court for the Northern District of Illinois.

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212 thoughts onLG Class Action Says a Refrigerator Compressor Defect Spoils Food

  1. Maribel Tapia says:

    I would also like to be added to this claim.

  2. Amber Sexton says:

    Please add me to the compressor failure for my LG frig

  3. Terry says:

    I had the same issue. Lost a full refrigerator full of food during the worst time of the pandemic. Can I get reimbursed for my loss?

  4. Kirk Sweeney says:

    We bought our Kenmore Elite In 2017. This cost us almost 3,000.00. It has been less than 3 years and it stopped cooling. Sears service can out and said it was the compressor, evaporator fan, and a few other things. 600.00 later the fridge worked for 3 days and stopped cooling again. They have been out 4 times now and I’m still not sure it’s fixed. I guess we will see. I am giving it at least 2 weeks before I store any food in it. We have already lost two loads of food from this. I can’t believe we spent this much money on a fridge that is failing in less than 3 years and it doesn’t seem like they can fix it. How many times will they keep coming out and trying to fix it? How much more food will I loose? I will never by a Kenmore ever again. I am saying this not only because of the poor quality, but because of the extremely poor customer service. Buyers beware Sears is going out of business for a reason.

  5. Mel Elgersma says:

    My LG Refridgerator just over one year old had the compressor fail. Bought in Feb 2019, failed April 2020. Is not covered under warranty because it was just over the one year from purchase date. What a poor product. Wont buy LG anymore. Will be glad to join class action suit.

    1. Ronald Harris says:

      Same thing just happened to me. The circuit boards are also defective. Is there currently a class action lawsuit law suit in Illinois?

  6. Burnese says:

    Did any one find out how to get added I would like to be added My lg refrigerator is just over a year old and compressor is down it will take a month to get a repair guy lost a lot of food

  7. Ronald A Nelinger says:

    I would like to be added to compressor failure lawsuit.

    1. Wajahat Ansari says:

      Add me for claim on my LG Refrigerator.Compressor Died

  8. Lorena says:

    ADD ME

  9. Barb Pittman says:

    The freezer compartment of my LG refrigerator (manufacture date of 2013, but I can’t find the actual receipt of purchase) which has a 10 year warranty on its linear compressor. They might as well say there is a 50 year warranty! There are NO authorized repairmen in the area, and the one from out of town doesn’t do appliance repair in my town. Finally got a local repairman to come just to confirm my problem is actually the compressor, and sure enough it is. He said that even if I could get LG to send me a compressor, that he wouldn’t attempt to install it because it is a VERY labor intensive installation and if I am paying for labor, I might as well just buy a new refrigerator. I am beyond livid. This was a KNOWN issue with LG and they just kept selling them. I want some retribution for this! I just went and ordered a new fridge today because I don’t intend to live without one, and LG certainly is doing NOTHING to take care of their customers.

  10. John Williamson says:

    Same thing just happened to us. Purchased a $2,800 Kenmore Elite bottom freezer from Sears in May of 2016 and the refrigerator just stopped working. Paid $99 to have an A&E technician simply look at it and tell me it’s a known issue and the compressor needs to be replaced. Have been without a refrigerator for 13 days now.. the A&E Technician installed a new compressor for $392 in labor and it still doesn’t work. Living out of an ice chest. This is horrible.

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