Brigette Honaker  |  October 9, 2018

Category: Consumer News

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According to a class action lawsuit filed in an Illinois federal court, certain LG refrigerator models contain a defect which prevent them from sufficiently cooling food and beverages.

A group of plaintiffs recently filed the class action lawsuit against LG Electronics USA Inc. alleging that various LG refrigerator models contain a defect in the compressor which renders them unusable.

The LG refrigerator class action lawsuit notes that the compressor in an LG refrigerator plays a vital role in the cooling of food. By compressing gaseous refrigerant to increase its pressure and temperature, the compressor helps convert the refrigerant gas into a liquid. The liquid is then passed through coils in the refrigerator where it absorbs heat from the interior of the, turning it back into a gas and restarting the process.

According to LG class action, a manufacturing defect renders the compressors in certain LG refrigerator models defective. If the compressor does not work, the entire refrigeration process is disrupted, rendering the product useless, the plaintiffs allege.

“All Class Refrigerators suffer from the same Compressor Defect, which invariably causes the Class Refrigerators to cease cooling and/or freezing food,” the LG refrigerator class action claims. “Therefore, the Compressor Defect renders the Class Refrigerators useless and unfit for their intended purpose of cooling and freezing food.”

Plaintiffs claim that they were forced to pay hundreds of dollars to have the LG refrigerator defect repaired, including parts of labor costs. Additionally, they sustained financial damage from the spoiled food resulting from the alleged defect.

The LG class action also claims that LG is well aware of the widespread nature of the compressor defect. Numerous consumers have left reviews on websites which detail the problem, which the plaintiffs say LG is aware of or should have been aware of.

One review referenced in the LG refrigerator defect class action says “we had our [LG refrigerator] less than 6 months and compressor went out! We are an older couple and had to go without a Fridge for 25 days last August with heat being in the 90’s! My Husband is a disabled Vietnam Vet and we live on his disability pay! LG sucks wish we had known what garbage there products was before we saved up to buy it!”

The plaintiffs seek to represent a Class of consumers who purchased one or more of the LG refrigerator products in question.

Should their primary proposed Class not be certified, they alternatively seek to represent numerous subclasses of consumers in Illinois, California, Minnesota, New Jersey, and Ohio who are protected under their respective state consumer protection laws.

The LG refrigerator class action lawsuit seeks actual, general, special, treble, incidental, statutory, and consequential damages, court costs, and attorneys’ fees.

Plaintiffs are represented by Katrina Carroll, Kyle A. Shamberg, Bruce D. Greenberg, and Susana Cruz Hodge of Lite DePalma Greenberg LLC; and Joseph G. Sauder, Matthew D. Schelkopf, and Joseph B. Kenney of Sauder Schelkopf LLC.

The LG Refrigerator Defect Class Action Lawsuit is Jackson, et al. v. LG Electronics USA Inc., Case No. 1:18-cv-06746, in the U.S. District Court for the Northern District of Illinois.

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212 thoughts onLG Class Action Says a Refrigerator Compressor Defect Spoils Food

  1. Eric says:

    This gives me a sick stomacb. To know i bought a 3000 dollar lg fridge with the company knowing it had bad compresser should be a crime. I wish i was part of this lawsuit. Well this is corporate america. Rich get richer steppin on our heads

  2. Andrew Foster says:

    How can I join this lawsuit. A friend and I bought an LG refrigerator around the same time. His compressor went out approximately 6 months ago and LG repaired it. My compressor went out about one month ago with no action from LG.

  3. PAUL PRIMAK says:

    Our LG refrigerator stopped functioning on Dec. 2, 2018. It is now the end of March 2019 and we have been without our main refrigerator since the beginning of December. Purchased from Home Depot in August 2017, this appliance functioned for just over one year. We had purchased the HD Protection plan backed by Asurion and are still waiting for resolution. There have been six service calls.

  4. Roger Brewster says:

    Please add me to this lawsuit. I have a Kenmore Elite 795.74022.411 that was manufactured by LG. Purchased new on 12/5/15. 3/15/19 the linear compressor failed. These compressors are failing prematurely and LG knows this is an issue.

  5. Roger Brewster says:

    Please add me to this lawsuit. I have a Kenmore Elite 795.74022.411 that was manufactured by LG. Purchased new on 12/5/15. On 3/15/19 the linear compressor failed. These compressors are failing prematurely and LG knows this is an issue.

  6. Frank says:

    LMXS30776S
    ( 571B0438 )

    36 months and all refrigeration ceased to exit even though all mechanical sounds are there as it continually makes noise as it always has, just no cooling function.

    smart diagnosis option puts out chirps and squeaks but the LG smart diagnosis App software says there is nothing detected / wrong with the appliance.

    Am I too late for this legal action if LG doesn’t do the right thing with my active request from them?

    I will provide updates here with what I find out from LG.

  7. Pat McNally says:

    How can i join in this law suit? I too have lg fridge issues. My compressor stopped working and the fridge is less than 1 year old. LG says they are going to fix it, parts and labor included, but is it just a matter of time that it breaks again? Ironically, I had a similar issue with a Samsung fridge not long ago – Can someone please start producing decent quality?

  8. Jennifer Bertoch says:

    LG Refridgerator compressor out after 3.5 years. Model # LFXS30726S. Repair man that LG referred us to is charging $400.00 labor to fix.
    $2200.00 fridge should be expected to last more than 3.5 years.
    Angry…

  9. Helen Goguen says:

    We have a Kenmore elite french door refrigerator freezer. We know that it’s a LG refrigerator told by salesperson at Sears and also by repair person. Our compressor start working, was replaced and that new one never got cold so now we need a second compressor. We purchased the refrigerator in Aug of 2014. Please add us to the suit.

  10. Pat Cerra says:

    Please add me to this lawsuit. I have a Kenmore Elite 795.74023.411 that was manufactured by LG. Purchased new on 7/24/15. Four service calls since then. Today the linear compressor failed. These compressors are failing prematurely and LG knows this is an issue. I have opened a case with LG.

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