Sarah Mirando  |  October 7, 2013

Category: Consumer News

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TurboTax class action settlementA California federal judge has granted final approval to a $6.55 million class action lawsuit settlement resolving claims that Intuit’s free TurboTax edition included exorbitantly high interest rates.

Arkansas residents Tasha and Fredierick Smith filed the TurboTax class action lawsuit in February of last year, claiming that Intuit violates the Truth in Lending Act (TILA) and California business and usury laws. They alleged that the “free” online edition of TurboTax charges illegal and outrageously high fees to consumers who choose to defer their TurboTax fees, opting instead to have the fees deducted from their tax refund.

In their class action lawsuit, the Smiths claim that the TurboTax webpage presents users with a variety of TurboTax products, including the so-called “Free Edition.” However, this edition of the software is not free because it charges $19.95 to file a state tax return. They allege that the “Free Edition” of TurboTax costs nothing unless a user wants to “file, e-file, or print your return,” in which case the user must purchase TurboTax federal and state products.

The plaintiffs claim that they had used TurboTax in 2009, 2010 and 2011. Each time, they deferred the $86.90 fee to use the software, opting to have the amount deducted from their tax refund. Allegedly, Intuit charged them $29.95 to have the fee deducted from their refund, more than 34 percent of the original usage fee. The Smiths claimed that Intuit failed to adequately disclose the fee for the “refund processing service” as a finance charge.

Initially, the plaintiffs argued that the $29.95 should be considered a refund anticipation loan and therefore should be subject to interest rate and finance charge disclosure rules. However, U.S. District Judge Edward J. Davila disagreed and dismissed this claim because TurboTax users never received any money from Intuit. Subsequently, the parties agreed to settle the class action lawsuit. Intuit has denied any wrongdoing but agreed to refund consumers under the terms of the class action settlement.

Earlier this year, Judge Davila granted preliminary approval to the Intuit TurboTax class action settlement. After a fairness hearing was held on September 27, Judge Davila granted final approval to the class action settlement on October 1. Class Members include anyone who used Intuit’s TurboTax online and utilized the “refund processing service” from January 12, 2008 until May 28, 2013. The agreement will incorporate a second class action lawsuit that is currently pending against Intuit in state court.

To be eligible to receive a cash award from the class action settlement, Class Members must submit a valid Claim Form to the Settlement Administrator on or before October 28, 2013.

Detailed instructions on how to file a claim for the TurboTax class action settlement can be found here in our Open Class Action Lawsuits section.

Attorneys for the plaintiffs include Hank Bates of Carney Williams Bates Pulliam & Bowman PLLC; Gillian Wade and Isaac Miller of Milstein Adelman LLP; Richard M. Golomb, Ruben Honik and Kenneth J. Grunfeld of Golomb & Honik PC; and Brian T. Ku and M. Ryan Casey of Ku & Mussman PA.

The TurboTax Class Action Lawsuit Settlement case is Smith v. Intuit Inc., Case No. 12-cv-00222, in the U.S. District Court for the Northern District of California.

UPDATE 1: Some Top Class Actions viewers have reported they received the following update from Heffler Claims Group, the Settlement Administrator for the TurboTax class action settlement: “We are currently in the process of reviewing over 360,000 filed claims. Your patience during this process is appreciated. Checks will be mailed out upon completion of the claims review process.The amount that each claim will receive via the settlement fund has not yet been determined. This determination usually occurs once all claims have been finalized. At this time, we have no set date for fund disbursement, but we are anticipating checks to go out soon after the claims review process is completed. Please feel free to get back to us in the future.” More info: www.turbotaxclassaction.com

UPDATE 2: Payments from the TurboTax class action settlement were mailed the second week of November. Learn more: https://topclassactions.com/lawsuit-settlements/lawsuit-news/43855-turbotax-heel-homeopathic-class-action-settlements-pay/

 

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122 thoughts onJudge Approves TurboTax Class Action Lawsuit Settlement

  1. fmcclinton says:

    I received my claim number but haven’t received anymore communication I think this will go on for years before any money is paid out.

  2. Laurel Cooper says:

    I too filled out the claim..i received my claim number..
    but have NOT heard anything from this..whats up? Fraud?

  3. Amber says:

    I was wondering what the latest news o the lawsuit is…. i received the email filed my claim and that was that i haven’t heard anything else since…

  4. Ismael Cruz says:

    I received an email on the lawsuit toward turbotax and file a claim. But I haven’t heard anything or receive any money from the settlement after Judge Diavila granted the approval. Can you please let me know where the status stands?
    Thank you
    Ismael Cruz

  5. earleen smith says:

    how much money will people be recieveing and when

  6. Jeff Booth says:

    I bet the lawyers have been paid I did not send myself the email I complied with the request so come on and send
    the money to the people involved

  7. Mandisa floore says:

    When will the payment be issued and has it settled?

  8. brent says:

    Honestly the people on here saying when do we get our money and saying all the bs complaints is crazy i mean don’t get me wrong I’d love to know when it’s coming and how much but why get on here and complain when half the people complaining say oh I’ve used turbo tax for sooooooo many years more, you wouldn’t even have expected anYthing back from them if you hadn’t gotten the email about the lawsuit, not only that but also it’s not like you’re gonna get rich off of it a little over6 million dolladollars isn’t much when you divide it by all the people involved in this so the little but of money we do get isn’t gonna make if our break us there’s people on here flipping out over it acting like they’re gonna be homeless if they have to wait any longer for the whole maybe 50 bucks we get out of it like i said yea i want my money but I’m not chomping at the bit for itrs

  9. Celena Roberts says:

    Will I be refunded for every year from 2008 to 2012 that I used turbo tax and when should I expect to be paid?

  10. Jessica says:

    When are the check going to be issued?

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