Sarah Mirando  |  October 7, 2013

Category: Consumer News

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TurboTax class action settlementA California federal judge has granted final approval to a $6.55 million class action lawsuit settlement resolving claims that Intuit’s free TurboTax edition included exorbitantly high interest rates.

Arkansas residents Tasha and Fredierick Smith filed the TurboTax class action lawsuit in February of last year, claiming that Intuit violates the Truth in Lending Act (TILA) and California business and usury laws. They alleged that the “free” online edition of TurboTax charges illegal and outrageously high fees to consumers who choose to defer their TurboTax fees, opting instead to have the fees deducted from their tax refund.

In their class action lawsuit, the Smiths claim that the TurboTax webpage presents users with a variety of TurboTax products, including the so-called “Free Edition.” However, this edition of the software is not free because it charges $19.95 to file a state tax return. They allege that the “Free Edition” of TurboTax costs nothing unless a user wants to “file, e-file, or print your return,” in which case the user must purchase TurboTax federal and state products.

The plaintiffs claim that they had used TurboTax in 2009, 2010 and 2011. Each time, they deferred the $86.90 fee to use the software, opting to have the amount deducted from their tax refund. Allegedly, Intuit charged them $29.95 to have the fee deducted from their refund, more than 34 percent of the original usage fee. The Smiths claimed that Intuit failed to adequately disclose the fee for the “refund processing service” as a finance charge.

Initially, the plaintiffs argued that the $29.95 should be considered a refund anticipation loan and therefore should be subject to interest rate and finance charge disclosure rules. However, U.S. District Judge Edward J. Davila disagreed and dismissed this claim because TurboTax users never received any money from Intuit. Subsequently, the parties agreed to settle the class action lawsuit. Intuit has denied any wrongdoing but agreed to refund consumers under the terms of the class action settlement.

Earlier this year, Judge Davila granted preliminary approval to the Intuit TurboTax class action settlement. After a fairness hearing was held on September 27, Judge Davila granted final approval to the class action settlement on October 1. Class Members include anyone who used Intuit’s TurboTax online and utilized the “refund processing service” from January 12, 2008 until May 28, 2013. The agreement will incorporate a second class action lawsuit that is currently pending against Intuit in state court.

To be eligible to receive a cash award from the class action settlement, Class Members must submit a valid Claim Form to the Settlement Administrator on or before October 28, 2013.

Detailed instructions on how to file a claim for the TurboTax class action settlement can be found here in our Open Class Action Lawsuits section.

Attorneys for the plaintiffs include Hank Bates of Carney Williams Bates Pulliam & Bowman PLLC; Gillian Wade and Isaac Miller of Milstein Adelman LLP; Richard M. Golomb, Ruben Honik and Kenneth J. Grunfeld of Golomb & Honik PC; and Brian T. Ku and M. Ryan Casey of Ku & Mussman PA.

The TurboTax Class Action Lawsuit Settlement case is Smith v. Intuit Inc., Case No. 12-cv-00222, in the U.S. District Court for the Northern District of California.

UPDATE 1: Some Top Class Actions viewers have reported they received the following update from Heffler Claims Group, the Settlement Administrator for the TurboTax class action settlement: “We are currently in the process of reviewing over 360,000 filed claims. Your patience during this process is appreciated. Checks will be mailed out upon completion of the claims review process.The amount that each claim will receive via the settlement fund has not yet been determined. This determination usually occurs once all claims have been finalized. At this time, we have no set date for fund disbursement, but we are anticipating checks to go out soon after the claims review process is completed. Please feel free to get back to us in the future.” More info: www.turbotaxclassaction.com

UPDATE 2: Payments from the TurboTax class action settlement were mailed the second week of November. Learn more: https://topclassactions.com/lawsuit-settlements/lawsuit-news/43855-turbotax-heel-homeopathic-class-action-settlements-pay/

 

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122 thoughts onJudge Approves TurboTax Class Action Lawsuit Settlement

  1. Michelle says:

    I was wondering when the refunds were going to be made and for how much.

  2. kimberly redding says:

    I want to know if we are gonna get paid

  3. Jeff Booth says:

    I have seen where this may only pay 30.00 I have used TurboTax multiple years but no more there was more than 30.00 stolen from me. Now I sit and wait for money that should be sent out already

  4. Ann says:

    Shanay Crosby you go to 222.turbotaxadmin.heffler.com to and contact someone on that site for an answer =) Good luck.

  5. shanay crosby says:

    when do we get the checks

  6. Ann says:

    I received this message today ..
    This is in response to your message pertaining to TurboTax Class Action.

    There has not been a date put into place for the distribution of checks. The next step is to review every claim that has been submitted. Please remain patient the review process will take time based on the large volume of claims that have been received.

    If you have any additional questions, you may contact us in writing at the address found on the website, by e-mail through the contact section of our website at http://www.turbotaxadmin.heffler.com.

    Sincerely,

    TurboTax Class Action
    Heffler Claims Group

    1. Stephanie says:

      Thanks for posting this information, I didn’t think I was going to find an answer to that question!

    2. Mike says:

      Can you please provide an update as to when the claims review process will be completed and disbursements sent out?

    3. Quieola Taylor says:

      Has there been any changes yet as to when the checks will be issued. We have been waiting for a while now. And when you try and get information about it it’s just automated.

  7. LaTonya Harris says:

    Do anybody no when will the refunds be sent out, I need what belongs to me. And it shouldn’t have been taking away from any of us in the first place

  8. Earlene Williams says:

    This is sad because I have been using Turbo Tax for years and always paid to file.

  9. christopher says:

    My wife and I filed for Years with them and also put in a claim on the law suite. Would love to know what’s going on and if when we will be getting part of the settlement

  10. MAY says:

    now that this lawsuit is settled, when can we expect payment and how much.

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